Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Race not showing Notifications from iPhone 15 Pro

    Moved
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    ?
    @RJCottrell Have you tried a soft reset? (long-press the upper right button for 12s and then release it) This usually fixes things.
  • Problems planning long routes.

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    pavel.samokhaP
    @Efejota yes, specifically for Spain there are places where this version produced poor elevation profile which affected Climb Guidance results n etc. Anyway hope we get back to this later.
  • 0 Votes
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    441 Views
    Dimitrios KanellopoulosD
    @tuomas-lannes the export from St is pita. Has a lot of errors. The most bug problem is wrong timestamp order that’s why this. Soon comes paetners connection and .fit export. Gpx export cannot support good values. Eg cannot have headers with sums etc. Gpx is a bad format by design. So let’s wait a tiny bit to get the .fit export that should come soon ish now
  • 1.9.2 (7246) iOS

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    BulkanB
    @Maryn Not all the services are supported in the new app I do it manually with the .fit
  • Watch crash 3 times this week, app related?

    issue spartan
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    Dimitrios KanellopoulosD
    @johan6504 will do!
  • Sport mode customisation - triathlon

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    gizmoG
    @Dimitrios-Kanellopoulos sounds promising
  • Altitudes are wrong

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    21 Posts
    389 Views
    Dimitrios KanellopoulosD
    I think @ink357 you have sportstracker installed and seeing the SportsTRacker app and import from Movescount
  • Intervals

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    Dimitrios KanellopoulosD
    @Martin-Šerák I ll report this again. While not an app issue (this is created on the watch).
  • iOS 1.12.* : Generic comments

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    J
    There’s small display glitch in the new diary chart when you scroll left to show previous periods : the last bar of the “new” screen is next to the first bar of the “old” screen while scrolling. [image: 1571473173496-b5685976-1657-4588-bd35-a149aae24a4a.jpeg]
  • No Map after running...

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    M
    @cosmecosta Not sure with the actuality…
  • long duration sync - 200 mile run

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    Brad_OlwinB
    @dombo Agree 100%. With Firmware updates there is a warning if there are unsynced actitivities
  • App crashes when viewing detail for 2hr 57 activity

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    29decibel2
    The latest beta version 1.5.1 (6766) works fine now, thanks!
  • iOS 1.7.0 (6845) Generic Comments

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    helgonet12H
    @Dimitrios-Kanellopoulos Yes I have sent it as a DM to you.
  • Strava sync issue - moving time not calculated

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    Dimitrios KanellopoulosD
    @fritzbt2013 I think for the first time in my Strava “life” will see correct stats. I did not see correct stats from Garmin (my first device) , from Polar (second device) or MC/Suunto (current device) I am more than happy finally and more than happy will be support if people stop asking why my time in strava is different.
  • Suunto App matched runs.

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    jthomiJ
    I was totally sure we meant the same thing while typing here! @Dimitrios-Kanellopoulos said in Suunto App matched runs.: @jthomi I agree with you and you are right. The context I replied is that in the context sync for a web interface exclusively (that SA covers that atm for partners only).
  • Restoring deleted moves.

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    N
    @Mff73 Thank you, yes this worked. in app -> forget device -> clear app cache and data -> uninstall app in watch -> disconnect device on phone -> install app -> start in app -> sign in -> connect device -> enter code-> starts syncing -> deleted move shows up as notification and in my activity log… Back to work, thanks!
  • Length and structure of description field in SA

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    EgikaE
    @luboskovar this is just my personal opinion - no idea what Suunto product managers plan… But this idea makes kind of sense. You can’t please anyone anyway with what you deliver for analysis. At the same time there are numerous data bases out there and everyone has it’s one preference/history with those. I for myself use Endomondo, other like TrainingPeaks, runalyze etc. So it totally makes sense to enable users get their data into their preferred tool. Then add some day to day data like steps, sleep etc in your own tool and you are done
  • Import GPX to IOS Not working

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    Dimitrios KanellopoulosD
    @efejota I’ll report this. I am also not good with iOS or have tested well there
  • SA 2.8

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    Brad_OlwinB
    @fenr1r I have confirmed this and filed a bug with Suunto.
  • Syncing issues

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    MILO83M
    Hi guys, I’m an owner of an Ambit 3 Peak and have troubles syncing my moves to the Suunto App. I have uninstalled the Movescount App and (re)installed the Suunto App several times (followed the procedure by @Brad_Olwin) but the issues remain. Some moves sync immediately, some require days if not weeks. Longer moves have more trouble. The watch starts syncing moves and the procedure fails. I have to initiate the syncing process over and over in order to get the moves to upload. But what’s funny… sometimes (rarely) the moves sync without any issues. Watch: Ambit 3 Peak Phone: iPhone 11 (iOS 13.3.1) Suunto App: 1.15.1 Haven’t found any patterns (battery status, network status, phone lock state, etc.) in the behavior. And another thing - pairing and syncing with a Samsung Note 8 works like a charm. Would be great if we had a sync through cable as a plan B.

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