Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Find my phone bug when stored as a shortcut Suunto Race

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    1 Posts
    54 Views
    No one has replied
  • iOS 2.40.0 - New Lap Markers feature: the good and the bugs

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    1 Posts
    122 Views
    No one has replied
  • 2 Votes
    5 Posts
    268 Views
    Sebastian Wagner 0S
    @pavel-samokha Thx for all your Information
  • Problems planning long routes.

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    23 Posts
    600 Views
    pavel.samokhaP
    @Efejota yes, specifically for Spain there are places where this version produced poor elevation profile which affected Climb Guidance results n etc. Anyway hope we get back to this later.
  • Suunto plus - burning calories

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    1 Posts
    83 Views
    No one has replied
  • Suunto Sleep data not synched to Apple Health

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    7 Posts
    125 Views
    thailonT
    @Brad_Olwin I’m sleeping whole day then as my phone is almost whole day laying on desk
  • “Sports Mode Customization” not showing in app

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    9 Posts
    297 Views
    pavel.samokhaP
    @Egika see, you can’t trust anyone - always need to ask @the_ultraman I think the issue for Android should be fixed in the next release
  • Laggy Route creation in the Suunto App iOS

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    3 Votes
    6 Posts
    215 Views
    EfejotaE
    I do agree. Very slow creating routes, much slower than before. I have tried to create a 300 kms route using roads and it simply created a direct patch (even though creating it every 25 kms or so the road route is properly generated). See also this thread: https://forum.suunto.com/topic/12023/problems-planning-long-routes/12. J
  • Bike speed in Triathlon Mode

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    3 Posts
    79 Views
    O
    @Egika no I don’t use a bike pod
  • 5 years of activies lost...

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    7 Posts
    289 Views
    EgikaE
    @Max0611 whenever this happens, there is some different account in use. Even if you are 100% sure right now that you are logging in with the same credentials, please triple check. maybe you logged in using your Apple ID, or Google account etc. There has never been a case where data was lost on the backend. Only users accidentally logging in with a different account…
  • Not receiving notifications from iPhone on Suunto Ocean

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    2 Posts
    74 Views
    Brad_OlwinB
    @sc_manning Mine works well, make sure notifications are allowed in the watch/app and the BT stack on the iPhone… To see notifications on the watch they must appear on your lock screen.
  • zonesense not showing up in analysis

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    5 Posts
    224 Views
    S
    Hello Ladies and Gentlemen, i have the same problem since the very start of ZoneSense: Suunto vertical, brandnew Suunto Cheststrab, and this is a typical result after an hour and 8 kilometers. Does anybody have an advise? Thank you and have a nice sunday evening [image: 1730026807842-img_4136.jpg] [image: 1730026807948-img_4138.png]
  • About Suunto App Sleep Data not-stable

    12
    2
    1 Votes
    12 Posts
    363 Views
    Ecki D.E
    @iterumtenta Same here! Syncing before Watch ends Sleep recording is messing up the data in the app at least on iOS
  • ZoneSense not appearing in iOS app

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    10 Posts
    326 Views
    Mff73M
    @nathant said in ZoneSense not appearing in iOS app: I’m not seeing ZoneSense for any activities recorded on other devices and synced through RunGap, i don’t know rungap, nor iOS, but on the Suunto’s side i may experienced myself, outside Suunto activities are not uploaded in Suunto with full data management. HR data are “just” Hearth Rate ones, and probably not IBI ones (RR/HRV) I didn’t check recently, but you can try : export a nice suunto activity fit file, with all data, zonesense working, etc… Reimport it without any change into Suunto with Rungap, you may loose something not a criticizm, Suunto is having its own devices and manage its own data, and then, when it comes to outside activities, it is managing according to priorities, i think. Even if fit files are well structured, i imagine that so many data “format”/“issues” could not be compliant, and thus a nightmare to manage. Just my own user experience and thinking. [edit] original file for activities imported from outside are stored in Suunto’s backend, as far as i know and see. Meaning, original data are there somewhere
  • No WhatsApp Notification After iOS 18 Update

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    0 Votes
    2 Posts
    91 Views
    HoBartH
    I think I solved it myself. In IOS18 you can lock Apps and I did exactly that with WhatsApp. That’s why new messages would not show up on my Suunto Race. Let’s see what happens tomorrow when the first messages drop in…
  • SuuntoPlus Store / Sync functionality is very unstable and slow

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    1 Votes
    2 Posts
    100 Views
    jjorgemouraJ
    I was experiencing exactly this for months. I was not able to setup and/or install some apps, always crashing. I was going mad with it. As an iOS software developer, I know how difficult it is an app to crash nowadays. I was wondering why no-one else were mentioning this issues. Was this a “just me” problem? Then, I decided to delete the app and install again. It solved the issues. My gut feeling is that somehow I ended up having inconsistent or corrupted data somewhere (local db, filesystem, some kind of cache) meaning syncing was not working properly. Delete and install again wipes out the local storage.
  • ZoneSense Discrepancy between watch live view and iOS app

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    1 Posts
    64 Views
    No one has replied
  • Naps are not synced after update

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    1 Votes
    9 Posts
    264 Views
    JosaipluJ
    @vinc14 using heart rate and movement detection (or lack of movement) in algorithms I guess
  • Sleep tracking different values on watch and app

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    0 Votes
    3 Posts
    99 Views
    D
    Happened to me today. Vertical tracked sleep perfectly, however the app tracked the second part of the sleep after I went to the bathroom. I am on latest beta, 2.38.0 (16480).
  • NAP is not saved

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    0 Votes
    4 Posts
    192 Views
    Kurt68K
    @GeorgeT88 Logging in and out of the app also solves the problem for me. But logging out and back in every time after a NAP can’t be the solution

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