Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • [Safety Issue] GPX import offline from iPhone app

    14
    10 Votes
    14 Posts
    527 Views
    Fabio VaccaroF
    @tuxella ok, I get the point but I also think this is a sensitive issue that should be acknowledged and solved by Suunto! Do you have any idea how?
  • macOS: Suunto app freezes on every launch - except after first install

    Moved
    8
    0 Votes
    8 Posts
    281 Views
    B
    @sartoric I tested other iOS apps on macOS, and they work perfectly. The Suunto app also functions across three screens, as long as you don’t log in. However, as soon as you log in, the app successfully navigates to the activity screen and works fine—for that one session. Once you quit the app, it fails to start again (maybe because the initial setup views are skipped?). I shared this information as part of my follow-up email in response to my support chat.
  • Downhill Ski / Alpine Ski Lap Count Overestimated

    4
    3 Votes
    4 Posts
    195 Views
    Stefano M64S
    I found that in the lap section there are some downhills that have a duration of few seconds and a distance of few meters (or even zero!), it would be enough for me to filter out all the laps that have a downhill distance less than 10m and/or a duration less than 10s (for example).
  • the strava app disconnects by itself in suunto app

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    0 Votes
    1 Posts
    73 Views
    No one has replied
  • the strava app disconnects by itself in suunto app

    Locked
    1
    0 Votes
    1 Posts
    58 Views
    No one has replied
  • Exporting gpx route - not working

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    0 Votes
    3 Posts
    128 Views
    Brad_OlwinB
    @peegee From @Egika test it is likely a WhatsApp issue, try sending the link somewhere else to download. The export from SA is not the file but a link to the file download.
  • Problem importing gpx

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    0 Votes
    5 Posts
    257 Views
    AudaxjoeA
    @kamarasm you could try opening a GPX you know loads in a plain text editor (notepad on Windows) and then open the one that will not load. You will see simple coding, just see if there is any obvious difference or special characters. I used to have to do this on every upload from a Garmin Etrex to have Strava read the elevation from the GPS. Or upload to GPX editor or similar, add elevation then redownload. GPX editor (or why others editors) will rewrite the GPX header.
  • Activity map shortcutting, missing GNSS points

    1
    2
    0 Votes
    1 Posts
    91 Views
    No one has replied
  • [Bug] 20km run is counted as HM in PR section

    1
    0 Votes
    1 Posts
    78 Views
    No one has replied
  • Sync/find my phone

    2
    0 Votes
    2 Posts
    102 Views
    Fenr1rF
    @jariusxd said in Sync/find my phone: …I need the Suunto app open in order … to use the find my phone from the watch? That one is deliberate.
  • Find my phone bug when stored as a shortcut Suunto Race

    1
    0 Votes
    1 Posts
    66 Views
    No one has replied
  • iOS 2.40.0 - New Lap Markers feature: the good and the bugs

    1
    0 Votes
    1 Posts
    135 Views
    No one has replied
  • 2 Votes
    5 Posts
    331 Views
    Sebastian Wagner 0S
    @pavel-samokha Thx for all your Information
  • Problems planning long routes.

    23
    0 Votes
    23 Posts
    797 Views
    pavel.samokhaP
    @Efejota yes, specifically for Spain there are places where this version produced poor elevation profile which affected Climb Guidance results n etc. Anyway hope we get back to this later.
  • Suunto plus - burning calories

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    0 Votes
    1 Posts
    98 Views
    No one has replied
  • Suunto Sleep data not synched to Apple Health

    7
    1
    0 Votes
    7 Posts
    213 Views
    thailonT
    @Brad_Olwin I’m sleeping whole day then as my phone is almost whole day laying on desk
  • “Sports Mode Customization” not showing in app

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    0 Votes
    9 Posts
    395 Views
    pavel.samokhaP
    @Egika see, you can’t trust anyone - always need to ask @the_ultraman I think the issue for Android should be fixed in the next release
  • Laggy Route creation in the Suunto App iOS

    6
    3 Votes
    6 Posts
    281 Views
    EfejotaE
    I do agree. Very slow creating routes, much slower than before. I have tried to create a 300 kms route using roads and it simply created a direct patch (even though creating it every 25 kms or so the road route is properly generated). See also this thread: https://forum.suunto.com/topic/12023/problems-planning-long-routes/12. J
  • Bike speed in Triathlon Mode

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    0 Votes
    3 Posts
    115 Views
    O
    @Egika no I don’t use a bike pod
  • 5 years of activies lost...

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    0 Votes
    7 Posts
    351 Views
    EgikaE
    @Max0611 whenever this happens, there is some different account in use. Even if you are 100% sure right now that you are logging in with the same credentials, please triple check. maybe you logged in using your Apple ID, or Google account etc. There has never been a case where data was lost on the backend. Only users accidentally logging in with a different account…

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