Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Can't make any new routes!

    1
    0 Votes
    1 Posts
    62 Views
    No one has replied
  • Suunto App altitude issues

    6
    3
    1 Votes
    6 Posts
    85 Views
    sartoricS
    @gábor-tóth Ascent is calculated based on mapbox layer for altitude , so probably it’s not the same used by the other services. There is an old existing discussion about this issue. We’ve found the same problem in some specific map areas.
  • V02 missing in iPhone Health app

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    0 Votes
    2 Posts
    87 Views
    Brad_OlwinB
    @myv02issue Sleep does not sync completely either. Not sure if/when this will change. Apple may only want AW to sync VO2Max, so this may not be a Suunto issue.
  • Incorrect Values for HR?

    52
    1 Votes
    52 Posts
    2k Views
    D
    I got message from Pavel that this problem should be fixed in Suunto App. I’ve tested now workouts yesterday and today. Now watch and Suunto App (iOS) shows same avg and peak HR values.
  • The App freezes systematically and does not show the GPS track at all

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    0 Votes
    3 Posts
    65 Views
    alain1967A
    @dimitrios-kanellopoulos Thank you. Well, the App is completely unresponsive. I uninstalled and reinstalled it, hoping it would fix the issue. It does not. The App becomes unresponsive after 1 click. So basically I can open it, click on one thing, it takes me to the next menu or view, then becomes unresponsive… I contacted support. Waiting to see what they come back with.
  • Use route in watch - bug

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    0 Votes
    3 Posts
    74 Views
    EgikaE
    @stevena said in Use route in watch - bug: @egika Sure the watch is connected? I have to shut down and restart my phone every other day for it to sync with the watch. Yes. Connected. The switch in the route overview did the job. Just the one in the route details not working.
  • Switching multiple watches

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    0 Votes
    1 Posts
    90 Views
    No one has replied
  • Joining two moves into one

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    1 Votes
    26 Posts
    303 Views
    Mff73M
    So, very simple croping test with fitfiletools : yes it crops the tracks, the time and the distance, but it kills any ascent/descent data. Maybe it assumes that app will recalculate those values (which is the case for many of them, but not SA : if no total_ascent in fit file, nothing in SA). It is no criticism, just facts, i imagine that these file are nicely digested by Stava, but for pure and complete fit files, these are two options i won’t use as is (and i would love to do it, it is easy and convenient). The other fact is that i search quite a lot for easy fit file manipulators that keeps some key values at the end, and i can’t find on that makes all (golden cheetah is good, but first fit export is not OK for SA, missing session message, etc…).
  • Editing existing route on iOS

    Locked
    5
    7 Votes
    5 Posts
    97 Views
    Brad_OlwinB
    @soojong-moon I am closing this post to avoid duplicates. Please search prior to posting and please vote on the original post. https://forum.suunto.com/topic/2891/removing-edit-part-of-a-route?_=1614701062963
  • Can’t connect my app with facebook

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    0 Votes
    7 Posts
    116 Views
    ink357I
    @dimitrios-kanellopoulos said in Can’t connect my app with facebook: @ink357 use that email and ask for a password reset That’s done but no changes
  • Suunto App iOS Crashes when creating new route

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    0 Votes
    13 Posts
    283 Views
    pavel.samokhaP
    @mff73 no problem, I was just kidding Though I’m Android user and have limited knowledge on iOS client, but I’ll try to reach iOS team as soon as @dnonnweiler send me video of the crash somehow
  • Different values in Spartan watch and in the Suunto app

    Moved bug issue known issue
    198
    0 Votes
    198 Posts
    5k Views
    F
    @dirtyrider same problem also with Ambit 3 and Android… At this point is n more an issue, it’s a Feature!!
  • SA beta 2.1 POI

    52
    6 Votes
    52 Posts
    832 Views
    EfejotaE
    @fenr1r I agree
  • Back to 2.0.0 (8639) ?

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    1 Votes
    10 Posts
    209 Views
    ink357I
    @brad_olwin it seems
  • IOS SA alpine skiing info

    Moved
    5
    2 Votes
    5 Posts
    121 Views
    N
    @brad_olwin yes, everything from the list is on the watch, but nothing on iOS SA version, that is the problem. Like bike riding, speed and total distance. As I wrote Android have some info, and MC had everything.
  • Snowboard and other Sport modes lacking information is iOS App

    Locked
    2
    2 Votes
    2 Posts
    63 Views
    Brad_OlwinB
    @pepelepew I am going to close this, see the duplicate post here. https://forum.suunto.com/topic/6006/ios-sa-alpine-skiing-info/4
  • Cannot import gpx in iOS14.4

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    1 Posts
    45 Views
    No one has replied
  • Search in Routes

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    4 Votes
    5 Posts
    68 Views
    Brad_OlwinB
    @kamarasm You can vote! https://forum.suunto.com/topic/761/routes-organization?_=1612876900743
  • Can't delete a watch from the Suunto App

    1
    1 Votes
    1 Posts
    48 Views
    No one has replied
  • Import GPX-file is greyd-out in Suunto App

    Moved suuntoapp gpx greyed-out
    9
    0 Votes
    9 Posts
    589 Views
    Brad_OlwinB
    @manlan It is unlikely to be SA, I believe this iOS and it started with either v13 or 14 and I think will not change. I would imagine it might be linked to enhanced privacy. It is no big deal to select the file and send it to SA.

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