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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @tuxella
      last edited by

      @tuxella I did open a bug report in any case… Something is wrong here.

      Strangely while I tested this I didn’t get this issue. so lets let the watch guys figure this out.

      Community Manager / Admin @Suunto
      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

      tuxellaT 2 Replies Last reply Reply Quote 2
      • tuxellaT Offline
        tuxella Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @dimitrios-kanellopoulos Thank you

        1 Reply Last reply Reply Quote 1
        • L Offline
          Likarnik Gold Members
          last edited by

          @Dimitrios-Kanellopoulos I had same issue two days ago, but I think never before (I ran quite a lot under that tunnel). I thought it was just a glitch before I saw this topic 🙂 Will it help with my link too?

          1 Reply Last reply Reply Quote 1
          • tuxellaT Offline
            tuxella Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos Did you have any news on this topic?

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @tuxella
              last edited by

              @tuxella unfortunately no atm. Did it happen again to you ?

              Community Manager / Admin @Suunto
              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

              tuxellaT 2 Replies Last reply Reply Quote 0
              • tuxellaT Offline
                tuxella Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos I didn’t run in a tunnel since, so it didn’t happen to me 🙂

                D 1 Reply Last reply Reply Quote 1
                • D Offline
                  ddausw @tuxella
                  last edited by

                  @tuxella
                  It Happens all the time to me, when I am Running through a Tunnel.

                  1 Reply Last reply Reply Quote 1
                  • tuxellaT Offline
                    tuxella Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

                    Firmware 2.16.26

                    tuxellaT 2 Replies Last reply Reply Quote 0
                    • tuxellaT Offline
                      tuxella Bronze Member @tuxella
                      last edited by

                      I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

                      1 Reply Last reply Reply Quote 0
                      • tuxellaT Offline
                        tuxella Bronze Member @tuxella
                        last edited by

                        I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

                        1 Reply Last reply Reply Quote 0
                        • tuxellaT Offline
                          tuxella Bronze Member
                          last edited by

                          Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

                          Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

                          L 1 Reply Last reply Reply Quote 0
                          • L Offline
                            Likarnik Gold Members @tuxella
                            last edited by

                            Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

                            1 Reply Last reply Reply Quote 1
                            • tuxellaT Offline
                              tuxella Bronze Member
                              last edited by

                              I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                              @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                              Regards

                              L 2 Replies Last reply Reply Quote 1
                              • L Offline
                                Likarnik Gold Members @tuxella
                                last edited by

                                @tuxella nice, tnx for info, I’ll try it too!

                                1 Reply Last reply Reply Quote 0
                                • L Offline
                                  Likarnik Gold Members @tuxella
                                  last edited by

                                  @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Likarnik
                                    last edited by

                                    @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                                    Community Manager / Admin @Suunto
                                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                    L 1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      Likarnik Gold Members @Dimitrios Kanellopoulos
                                      last edited by Likarnik

                                      @dimitrios-kanellopoulos this option, right after syncing activity?

                                      Posnetek zaslona 2021-09-30 114844.jpg

                                      I’ll try to reproduce in the evening, thank you.

                                      1 Reply Last reply Reply Quote 1
                                      • tuxellaT Offline
                                        tuxella Bronze Member
                                        last edited by

                                        It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                                        (I sent logs to Suunto)

                                        1 Reply Last reply Reply Quote -1
                                        • tuxellaT Offline
                                          tuxella Bronze Member
                                          last edited by

                                          Today was a bad day for my watch (S9P) : the tunnel was counted twice

                                          https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

                                          1 Reply Last reply Reply Quote 0
                                          • tuxellaT Offline
                                            tuxella Bronze Member
                                            last edited by

                                            Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                                            Kilometres pace shown in the Suunto App make it clearer:
                                            IMG_3EF2B0F6B21D-1.jpeg

                                            I can’t run at 0’33/km or even 1’12/km 🙂

                                            I’ll wait for the next firmware to post here again.

                                            1 Reply Last reply Reply Quote 0

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