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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • pilleusP Offline
      pilleus
      last edited by pilleus

      It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

      Android 9.1, SA latest beta, FW latest version

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

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      • Mff73M Online
        Mff73 @cosme.costa
        last edited by

        @cosmecosta
        I confirm
        Still 31/07 one hour ago, 01/08 now.
        It is working. Gps file is per day and not always at 00:00 for everyone.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        J 1 Reply Last reply Reply Quote 1
        • P Offline
          parafenomano @cosme.costa
          last edited by parafenomano

          @cosmecosta @Dimitrios-Kanellopoulos

          Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

          …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

          I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

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          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

            So yes switching apps can force this but you should not worry so much for 24h differences

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

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            • J Offline
              johann.fuehrer Bronze Member @Mff73
              last edited by

              @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
              And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

              Have fun 🙂 !

              BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

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              • M Offline
                MichalJ
                last edited by

                Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

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                • D Offline
                  Darren_M Bronze Member
                  last edited by Darren_M

                  SSWHRB
                  Date shows 2019-07-21
                  Suunto app 4.2.4.
                  Android.

                  Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

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                  • P Offline
                    parafenomano @Dimitrios Kanellopoulos
                    last edited by parafenomano

                    @Dimitrios-Kanellopoulos @cosmecosta

                    Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                    In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                    What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

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                    • PierangeloP Offline
                      Pierangelo
                      last edited by

                      Now it’s ok for me.

                      Watch: Suunto Spartan Ultra
                      Suunto 3 Fitness
                      Phone: iPhone XS
                      IOS: latest version
                      SA: latest beta version

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                      • Dominik SteffenD Offline
                        Dominik Steffen
                        last edited by

                        Hey guys,
                        My watch says 2019-08-14T00:00:00Z
                        Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                        suzzloS 1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator @Dominik Steffen
                          last edited by suzzlo

                          @Dominik-Steffen sorry to hear that. Mine is updated.

                          SA version? Last beta?

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          1 Reply Last reply Reply Quote 1
                          • ? Offline
                            A Former User
                            last edited by

                            Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                            sartoricS 1 Reply Last reply Reply Quote 0
                            • sartoricS Offline
                              sartoric Moderator @Guest
                              last edited by

                              @silentvoyager
                              Try a soft reset.
                              Mine is ok, but I had to reset to clean some zombie notifications.

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                3 days old is ok

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                J ? 2 Replies Last reply Reply Quote 0
                                • J Offline
                                  johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                                  https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

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                                  • ? Offline
                                    A Former User @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos, Well, it is still 2019-09-28 despite syncing daily. In my experience once it fails to update once it gets stuck and stop doing any further updates. The 12 sec reset does fix it but it is still a buggy behavior.

                                    Not everyone will know to even look at AGPS but they will be getting slow times to acquire GPS and/or poor GPS accuracy and will blame Suunto.

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                                    • vimegarV Offline
                                      vimegar
                                      last edited by

                                      2019-10-07T00:00:00Z
                                      Suunto 9 Baro (2.8.28)
                                      Suunto App 4.10.4 (Beta)

                                      S9 Baro Black (FW: 2.10.26)


                                      Actual: Beer 0,5 l./min. — Red Prawns 2 Ud./ min.
                                      Goal/Objective: Beer 1 l/min. — Red Prawns 3 Ud/min.


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                                      • H Online
                                        halajos Bronze Member @vimegar
                                        last edited by

                                        @Dimitrios-Kanellopoulos I had an AGPS issue today with my SSU.
                                        My last run was 3 days ago, AGPS was up to date, the SSU found GPS quickly. After that run I’ve synced to movescount via cable (using both MC and SA atm.). I missed to sync with SA as power saving mode was active on the watch.
                                        Today I vent to run and the watch didn’t find GPS. I disabled power saving and synced with SA. The sync completed, the last run appeared in SA. The watch still didn’t find GPS. I checked the AGPS data on the watch, which showed N/A. Tried to sync again, still got N/A. Finally I did a 12s reset, after which the sync updated the AGPS data correctly.
                                        I’m using the latest SA beta on Android.

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                                        • S Offline
                                          Sylvain Pepin @Dimitrios Kanellopoulos
                                          last edited by

                                          Hi @Dimitrios-Kanellopoulos, we are in 2023, and the issue is still alive… 😕 my SSW Baro is not updated since at least one mont, I tried soft & hard reset, but nothing solved…
                                          I tried to make the sync with Suunto link & my iPhone : nothing changed to…
                                          I don’t know if the issue is because hardware or software…i’m very despite
                                          thanks for your advices

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Sylvain Pepin
                                            last edited by

                                            @Sylvain-Pepin how old is your agps ?

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

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