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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • D Offline
      dulko79
      last edited by

      I am still stuck on 2019-07-18T00:00:00Z on S5. 😞

      App: beta
      Phone: Iphone
      iOS

      1 Reply Last reply Reply Quote 1
      • M Offline
        MichalJ
        last edited by

        Working fine for me as well.

        1 Reply Last reply Reply Quote 0
        • Mff73M Online
          Mff73
          last edited by

          Working also for me, and MCapp stops syncing around. 👌

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

            fejkerF 1 Reply Last reply Reply Quote 0
            • fejkerF Offline
              fejker Gold Members @Guest
              last edited by

              @silentvoyager both, as it was a server-side problem, not an app problem.

              I am having problems editing a cycling move I just made … maybe some server hiccups.

              SHUT UP LEGS!
              -Jens Voigt

              ? 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @fejker
                last edited by

                @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

                1 Reply Last reply Reply Quote 1
                • P Offline
                  pescacebesforum Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

                  SSU FW 2.8.32
                  SA 4.28.1

                  1 Reply Last reply Reply Quote 0
                  • suzzloS Offline
                    suzzlo Moderator
                    last edited by

                    Working. Thanks!

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    1 Reply Last reply Reply Quote 0
                    • P Offline
                      parafenomano @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos

                      Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                      1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                      2- 12s reset watch —> watch shows n/a (as usual)

                      3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                      4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                      Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                      cosme.costaC 1 Reply Last reply Reply Quote 0
                      • cosme.costaC Offline
                        cosme.costa @parafenomano
                        last edited by

                        @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                        @Dimitrios-Kanellopoulos

                        Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                        1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                        2- 12s reset watch —> watch shows n/a (as usual)

                        3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                        4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                        Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                        Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                        Mff73M P 2 Replies Last reply Reply Quote 1
                        • pilleusP Offline
                          pilleus
                          last edited by pilleus

                          It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                          Android 9.1, SA latest beta, FW latest version

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

                          1 Reply Last reply Reply Quote 0
                          • Mff73M Online
                            Mff73 @cosme.costa
                            last edited by

                            @cosmecosta
                            I confirm
                            Still 31/07 one hour ago, 01/08 now.
                            It is working. Gps file is per day and not always at 00:00 for everyone.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            J 1 Reply Last reply Reply Quote 1
                            • P Offline
                              parafenomano @cosme.costa
                              last edited by parafenomano

                              @cosmecosta @Dimitrios-Kanellopoulos

                              Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                              …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                              I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                                So yes switching apps can force this but you should not worry so much for 24h differences

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                P 1 Reply Last reply Reply Quote 0
                                • J Offline
                                  johann.fuehrer Bronze Member @Mff73
                                  last edited by

                                  @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                                  And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                                  Have fun 🙂 !

                                  BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                                  1 Reply Last reply Reply Quote 2
                                  • M Offline
                                    MichalJ
                                    last edited by

                                    Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                                    And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                                    I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                                    But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      Darren_M Bronze Member
                                      last edited by Darren_M

                                      SSWHRB
                                      Date shows 2019-07-21
                                      Suunto app 4.2.4.
                                      Android.

                                      Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                      1 Reply Last reply Reply Quote 0
                                      • P Offline
                                        parafenomano @Dimitrios Kanellopoulos
                                        last edited by parafenomano

                                        @Dimitrios-Kanellopoulos @cosmecosta

                                        Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                        In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                        What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                        1 Reply Last reply Reply Quote 0
                                        • PierangeloP Offline
                                          Pierangelo
                                          last edited by

                                          Now it’s ok for me.

                                          Watch: Suunto Spartan Ultra
                                          Suunto 3 Fitness
                                          Phone: iPhone XS
                                          IOS: latest version
                                          SA: latest beta version

                                          1 Reply Last reply Reply Quote 0
                                          • Dominik SteffenD Offline
                                            Dominik Steffen
                                            last edited by

                                            Hey guys,
                                            My watch says 2019-08-14T00:00:00Z
                                            Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                            suzzloS 1 Reply Last reply Reply Quote 0
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