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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • B Offline
      borgelkranz Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Works like a charm. Thanks again!

      1 Reply Last reply Reply Quote 1
      • D Offline
        DavorP
        last edited by

        Yes, it works now. Thank you.

        1 Reply Last reply Reply Quote 1
        • D Offline
          dulko79
          last edited by

          I am still stuck on 2019-07-18T00:00:00Z on S5. 😞

          App: beta
          Phone: Iphone
          iOS

          1 Reply Last reply Reply Quote 1
          • M Offline
            MichalJ
            last edited by

            Working fine for me as well.

            1 Reply Last reply Reply Quote 0
            • Mff73M Offline
              Mff73
              last edited by

              Working also for me, and MCapp stops syncing around. 👌

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

                fejkerF 1 Reply Last reply Reply Quote 0
                • fejkerF Offline
                  fejker Gold Members @Guest
                  last edited by

                  @silentvoyager both, as it was a server-side problem, not an app problem.

                  I am having problems editing a cycling move I just made … maybe some server hiccups.

                  SHUT UP LEGS!
                  -Jens Voigt

                  ? 1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @fejker
                    last edited by

                    @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

                    1 Reply Last reply Reply Quote 1
                    • P Offline
                      pescacebesforum Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

                      SSU FW 2.8.32
                      SA 4.28.1

                      1 Reply Last reply Reply Quote 0
                      • suzzloS Offline
                        suzzlo Moderator
                        last edited by

                        Working. Thanks!

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        1 Reply Last reply Reply Quote 0
                        • P Offline
                          parafenomano @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos

                          Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                          1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                          2- 12s reset watch —> watch shows n/a (as usual)

                          3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                          4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                          Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                          cosme.costaC 1 Reply Last reply Reply Quote 0
                          • cosme.costaC Online
                            cosme.costa @parafenomano
                            last edited by

                            @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                            @Dimitrios-Kanellopoulos

                            Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                            1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                            2- 12s reset watch —> watch shows n/a (as usual)

                            3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                            4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                            Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                            Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                            Mff73M P 2 Replies Last reply Reply Quote 1
                            • pilleusP Offline
                              pilleus
                              last edited by pilleus

                              It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                              Android 9.1, SA latest beta, FW latest version

                              https://www.instagram.com/moves.are.life/
                              Suunto Vertical Black Lime
                              Suunto 9 Peak Pro Black
                              Suunto Spartan Ultra Stealth Titanium

                              1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @cosme.costa
                                last edited by

                                @cosmecosta
                                I confirm
                                Still 31/07 one hour ago, 01/08 now.
                                It is working. Gps file is per day and not always at 00:00 for everyone.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                J 1 Reply Last reply Reply Quote 1
                                • P Offline
                                  parafenomano @cosme.costa
                                  last edited by parafenomano

                                  @cosmecosta @Dimitrios-Kanellopoulos

                                  Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                                  …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                                  I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                                  1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                                    So yes switching apps can force this but you should not worry so much for 24h differences

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    P 1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      johann.fuehrer Bronze Member @Mff73
                                      last edited by

                                      @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                                      And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                                      Have fun 🙂 !

                                      BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                                      1 Reply Last reply Reply Quote 2
                                      • M Offline
                                        MichalJ
                                        last edited by

                                        Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                                        And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                                        I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                                        But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          Darren_M Bronze Member
                                          last edited by Darren_M

                                          SSWHRB
                                          Date shows 2019-07-21
                                          Suunto app 4.2.4.
                                          Android.

                                          Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                          1 Reply Last reply Reply Quote 0
                                          • P Offline
                                            parafenomano @Dimitrios Kanellopoulos
                                            last edited by parafenomano

                                            @Dimitrios-Kanellopoulos @cosmecosta

                                            Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                            In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                            What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                            1 Reply Last reply Reply Quote 0
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