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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • sartoricS Offline
      sartoric Moderator
      last edited by

      👍👍

      SVTS - 2.50.28
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 16 - One UI 8.0
      Suunto App Android 6.10.7 beta
      Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

      1 Reply Last reply Reply Quote 0
      • B Offline
        borgelkranz Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos Works like a charm. Thanks again!

        1 Reply Last reply Reply Quote 1
        • D Offline
          DavorP
          last edited by

          Yes, it works now. Thank you.

          1 Reply Last reply Reply Quote 1
          • D Offline
            dulko79
            last edited by

            I am still stuck on 2019-07-18T00:00:00Z on S5. 😞

            App: beta
            Phone: Iphone
            iOS

            1 Reply Last reply Reply Quote 1
            • M Offline
              MichalJ
              last edited by

              Working fine for me as well.

              1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73
                last edited by

                Working also for me, and MCapp stops syncing around. 👌

                SSU (retired), SV1, SV2
                Wife : S9PP
                SA: Always the latest beta :)
                Android + Galaxy S205G

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

                  fejkerF 1 Reply Last reply Reply Quote 0
                  • fejkerF Offline
                    fejker Gold Members @Guest
                    last edited by

                    @silentvoyager both, as it was a server-side problem, not an app problem.

                    I am having problems editing a cycling move I just made … maybe some server hiccups.

                    SHUT UP LEGS!
                    -Jens Voigt

                    ? 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @fejker
                      last edited by

                      @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        pescacebesforum Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

                        SSU FW 2.8.32
                        SA 4.28.1

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                        • suzzloS Offline
                          suzzlo Moderator
                          last edited by

                          Working. Thanks!

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            parafenomano @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos

                            Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                            1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                            2- 12s reset watch —> watch shows n/a (as usual)

                            3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                            4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                            Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                            cosme.costaC 1 Reply Last reply Reply Quote 0
                            • cosme.costaC Offline
                              cosme.costa @parafenomano
                              last edited by

                              @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                              @Dimitrios-Kanellopoulos

                              Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                              1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                              2- 12s reset watch —> watch shows n/a (as usual)

                              3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                              4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                              Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                              Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                              Mff73M P 2 Replies Last reply Reply Quote 1
                              • pilleusP Offline
                                pilleus
                                last edited by pilleus

                                It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                                Android 9.1, SA latest beta, FW latest version

                                https://www.instagram.com/moves.are.life/
                                Suunto Vertical Black Lime
                                Suunto 9 Peak Pro Black
                                Suunto Spartan Ultra Stealth Titanium

                                1 Reply Last reply Reply Quote 0
                                • Mff73M Offline
                                  Mff73 @cosme.costa
                                  last edited by

                                  @cosmecosta
                                  I confirm
                                  Still 31/07 one hour ago, 01/08 now.
                                  It is working. Gps file is per day and not always at 00:00 for everyone.

                                  SSU (retired), SV1, SV2
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android + Galaxy S205G

                                  J 1 Reply Last reply Reply Quote 1
                                  • P Offline
                                    parafenomano @cosme.costa
                                    last edited by parafenomano

                                    @cosmecosta @Dimitrios-Kanellopoulos

                                    Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                                    …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                                    I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                                    1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by

                                      Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                                      So yes switching apps can force this but you should not worry so much for 24h differences

                                      Community Manager / Admin @Suunto
                                      Creator of quantified-self.io - sync Garmin and COROS activities to Suunto, import Suunto routes, deliver Suunto routes to Garmin courses, and analyze training data in one private dashboard.

                                      P 1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        johann.fuehrer Bronze Member @Mff73
                                        last edited by

                                        @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                                        And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                                        Have fun 🙂 !

                                        BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                                        1 Reply Last reply Reply Quote 2
                                        • M Offline
                                          MichalJ
                                          last edited by

                                          Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                                          And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                                          I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                                          But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            Darren_M Bronze Member
                                            last edited by Darren_M

                                            SSWHRB
                                            Date shows 2019-07-21
                                            Suunto app 4.2.4.
                                            Android.

                                            Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                            1 Reply Last reply Reply Quote 0

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