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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • M Offline
      MichalJ
      last edited by

      Working fine for me as well.

      1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73
        last edited by

        Working also for me, and MCapp stops syncing around. 👌

        SSU (retired), SV1, SV2
        Wife : S9PP
        SA: Always the latest beta :)
        Android + Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

          fejkerF 1 Reply Last reply Reply Quote 0
          • fejkerF Offline
            fejker Gold Members @Guest
            last edited by

            @silentvoyager both, as it was a server-side problem, not an app problem.

            I am having problems editing a cycling move I just made … maybe some server hiccups.

            SHUT UP LEGS!
            -Jens Voigt

            ? 1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @fejker
              last edited by

              @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

              1 Reply Last reply Reply Quote 1
              • P Offline
                pescacebesforum Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

                SSU FW 2.8.32
                SA 4.28.1

                1 Reply Last reply Reply Quote 0
                • suzzloS Offline
                  suzzlo Moderator
                  last edited by

                  Working. Thanks!

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    parafenomano @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos

                    Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                    1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                    2- 12s reset watch —> watch shows n/a (as usual)

                    3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                    4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                    Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                    cosme.costaC 1 Reply Last reply Reply Quote 0
                    • cosme.costaC Offline
                      cosme.costa @parafenomano
                      last edited by

                      @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                      @Dimitrios-Kanellopoulos

                      Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                      1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                      2- 12s reset watch —> watch shows n/a (as usual)

                      3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                      4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                      Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                      Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                      Mff73M P 2 Replies Last reply Reply Quote 1
                      • pilleusP Offline
                        pilleus
                        last edited by pilleus

                        It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                        Android 9.1, SA latest beta, FW latest version

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @cosme.costa
                          last edited by

                          @cosmecosta
                          I confirm
                          Still 31/07 one hour ago, 01/08 now.
                          It is working. Gps file is per day and not always at 00:00 for everyone.

                          SSU (retired), SV1, SV2
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android + Galaxy S205G

                          J 1 Reply Last reply Reply Quote 1
                          • P Offline
                            parafenomano @cosme.costa
                            last edited by parafenomano

                            @cosmecosta @Dimitrios-Kanellopoulos

                            Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                            …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                            I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                              So yes switching apps can force this but you should not worry so much for 24h differences

                              Community Manager / Admin @Suunto
                              Creator of quantified-self.io - sync Garmin and COROS activities to Suunto, import Suunto routes, deliver Suunto routes to Garmin courses, and analyze training data in one private dashboard.

                              P 1 Reply Last reply Reply Quote 0
                              • J Offline
                                johann.fuehrer Bronze Member @Mff73
                                last edited by

                                @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                                And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                                Have fun 🙂 !

                                BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                                1 Reply Last reply Reply Quote 2
                                • M Offline
                                  MichalJ
                                  last edited by

                                  Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                                  And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                                  I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                                  But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    Darren_M Bronze Member
                                    last edited by Darren_M

                                    SSWHRB
                                    Date shows 2019-07-21
                                    Suunto app 4.2.4.
                                    Android.

                                    Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      parafenomano @Dimitrios Kanellopoulos
                                      last edited by parafenomano

                                      @Dimitrios-Kanellopoulos @cosmecosta

                                      Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                      In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                      What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                      1 Reply Last reply Reply Quote 0
                                      • PierangeloP Offline
                                        Pierangelo
                                        last edited by

                                        Now it’s ok for me.

                                        Watch: Suunto Spartan Ultra
                                        Suunto 3 Fitness
                                        Phone: iPhone XS
                                        IOS: latest version
                                        SA: latest beta version

                                        1 Reply Last reply Reply Quote 0
                                        • Dominik SteffenD Offline
                                          Dominik Steffen
                                          last edited by

                                          Hey guys,
                                          My watch says 2019-08-14T00:00:00Z
                                          Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                          suzzloS 1 Reply Last reply Reply Quote 0
                                          • suzzloS Offline
                                            suzzlo Moderator @Dominik Steffen
                                            last edited by suzzlo

                                            @Dominik-Steffen sorry to hear that. Mine is updated.

                                            SA version? Last beta?

                                            Suunto: Race, S9Peak, Spartan Sport Wrist
                                            Garmin: FR745, Edge 530
                                            SA topics:

                                            • Guides - https://forum.suunto.com/tags/guides
                                            1 Reply Last reply Reply Quote 1

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