Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    123 Posts 41 Posters 9.0k Views 41 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Mff73M Offline
      Mff73
      last edited by

      Working also for me, and MCapp stops syncing around. 👌

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

        fejkerF 1 Reply Last reply Reply Quote 0
        • fejkerF Offline
          fejker Gold Members @Guest
          last edited by

          @silentvoyager both, as it was a server-side problem, not an app problem.

          I am having problems editing a cycling move I just made … maybe some server hiccups.

          SHUT UP LEGS!
          -Jens Voigt

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @fejker
            last edited by

            @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

            1 Reply Last reply Reply Quote 1
            • P Offline
              pescacebesforum Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

              SSU FW 2.8.32
              SA 4.28.1

              1 Reply Last reply Reply Quote 0
              • suzzloS Offline
                suzzlo Moderator
                last edited by

                Working. Thanks!

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                1 Reply Last reply Reply Quote 0
                • P Offline
                  parafenomano @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos

                  Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                  1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                  2- 12s reset watch —> watch shows n/a (as usual)

                  3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                  4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                  Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                  cosme.costaC 1 Reply Last reply Reply Quote 0
                  • cosme.costaC Online
                    cosme.costa @parafenomano
                    last edited by

                    @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                    @Dimitrios-Kanellopoulos

                    Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                    1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                    2- 12s reset watch —> watch shows n/a (as usual)

                    3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                    4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                    Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                    Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                    Mff73M P 2 Replies Last reply Reply Quote 1
                    • pilleusP Offline
                      pilleus
                      last edited by pilleus

                      It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                      Android 9.1, SA latest beta, FW latest version

                      https://www.instagram.com/moves.are.life/
                      Suunto Vertical Black Lime
                      Suunto 9 Peak Pro Black
                      Suunto Spartan Ultra Stealth Titanium

                      1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73 @cosme.costa
                        last edited by

                        @cosmecosta
                        I confirm
                        Still 31/07 one hour ago, 01/08 now.
                        It is working. Gps file is per day and not always at 00:00 for everyone.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        J 1 Reply Last reply Reply Quote 1
                        • P Offline
                          parafenomano @cosme.costa
                          last edited by parafenomano

                          @cosmecosta @Dimitrios-Kanellopoulos

                          Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                          …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                          I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                          1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by

                            Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                            So yes switching apps can force this but you should not worry so much for 24h differences

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            P 1 Reply Last reply Reply Quote 0
                            • J Offline
                              johann.fuehrer Bronze Member @Mff73
                              last edited by

                              @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                              And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                              Have fun 🙂 !

                              BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                              1 Reply Last reply Reply Quote 2
                              • M Offline
                                MichalJ
                                last edited by

                                Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                                And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                                I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                                But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Darren_M Bronze Member
                                  last edited by Darren_M

                                  SSWHRB
                                  Date shows 2019-07-21
                                  Suunto app 4.2.4.
                                  Android.

                                  Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                  1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    parafenomano @Dimitrios Kanellopoulos
                                    last edited by parafenomano

                                    @Dimitrios-Kanellopoulos @cosmecosta

                                    Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                    In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                    What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                    1 Reply Last reply Reply Quote 0
                                    • PierangeloP Offline
                                      Pierangelo
                                      last edited by

                                      Now it’s ok for me.

                                      Watch: Suunto Spartan Ultra
                                      Suunto 3 Fitness
                                      Phone: iPhone XS
                                      IOS: latest version
                                      SA: latest beta version

                                      1 Reply Last reply Reply Quote 0
                                      • Dominik SteffenD Offline
                                        Dominik Steffen
                                        last edited by

                                        Hey guys,
                                        My watch says 2019-08-14T00:00:00Z
                                        Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                        suzzloS 1 Reply Last reply Reply Quote 0
                                        • suzzloS Offline
                                          suzzlo Moderator @Dominik Steffen
                                          last edited by suzzlo

                                          @Dominik-Steffen sorry to hear that. Mine is updated.

                                          SA version? Last beta?

                                          Suunto: Race, S9Peak, Spartan Sport Wrist
                                          Garmin: FR745, Edge 530
                                          SA topics:

                                          • Guides - https://forum.suunto.com/tags/guides
                                          1 Reply Last reply Reply Quote 1
                                          • ? Offline
                                            A Former User
                                            last edited by

                                            Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                            sartoricS 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy