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    Push Notification

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • BulkanB Offline
      Bulkan Moderator
      last edited by

      I have iPhone and the notifications work for me. In the suunto app I have all notifications on.

      I have installed SportsTracker but without notifications.

      What I don’t find is the possibility to notify just with vibration no with vibration and sound.

      Hopefully one day we could config the sounds and/or vibration in the notifications.

      Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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      • Akos HajasA Offline
        Akos Hajas @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-KanelloFCFE50A5-4295-4FC5-BB60-17BD83CBF41D.jpeg

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        • D Offline
          dombo Bronze Member
          last edited by

          I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

          Akos HajasA 1 Reply Last reply Reply Quote 1
          • Akos HajasA Offline
            Akos Hajas @dombo
            last edited by

            @dombo
            I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

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            • Brad_OlwinB Offline
              Brad_Olwin Moderator @Akos Hajas
              last edited by

              @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

              Vector/T6c/Vertical 2 Ti

              Akos HajasA 1 Reply Last reply Reply Quote 1
              • Akos HajasA Offline
                Akos Hajas @Brad_Olwin
                last edited by

                @Brad_Olwin thank you 👍

                1 Reply Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @Akos Hajas
                  last edited by

                  @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

                  Vector/T6c/Vertical 2 Ti

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                  • ianshowalterI Offline
                    ianshowalter
                    last edited by

                    I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                    Watch: SSU, FW 2.8.32
                    App: 4.22.3 beta
                    Phone: Motorola Moto G6
                    Android 9
                    HRM: Polar OH1

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @ianshowalter
                      last edited by

                      @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                      Vector/T6c/Vertical 2 Ti

                      Akos HajasA 1 Reply Last reply Reply Quote 0
                      • Akos HajasA Offline
                        Akos Hajas @Brad_Olwin
                        last edited by

                        @Brad_Olwin yes it’s on iOS…👍

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                        • Gabriel.SG Offline
                          Gabriel.S
                          last edited by

                          Don’t forget android user please 😉

                          Phone: Blackview 9500 android 8.1
                          Watches: S9 baro & ambit run
                          S9 on SA… a lot of features are still missing

                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @Gabriel.S
                            last edited by

                            @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                            Vector/T6c/Vertical 2 Ti

                            Gabriel.SG 1 Reply Last reply Reply Quote 0
                            • Gabriel.SG Offline
                              Gabriel.S @Brad_Olwin
                              last edited by

                              @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                              The actual thread isn’t categorized as an ios one.

                              Phone: Blackview 9500 android 8.1
                              Watches: S9 baro & ambit run
                              S9 on SA… a lot of features are still missing

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                              • ? Offline
                                A Former User
                                last edited by A Former User

                                Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                                D Akos HajasA 2 Replies Last reply Reply Quote 1
                                • D Offline
                                  dombo Bronze Member @Guest
                                  last edited by

                                  @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

                                  1 Reply Last reply Reply Quote 1
                                  • Akos HajasA Offline
                                    Akos Hajas @Guest
                                    last edited by

                                    @Alistair_d
                                    I can confirm too that notifications still doesn’t work for me…☹

                                    1 Reply Last reply Reply Quote 0
                                    • Akos HajasA Offline
                                      Akos Hajas @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

                                      1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator
                                        last edited by

                                        @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                                        Vector/T6c/Vertical 2 Ti

                                        Akos HajasA 1 Reply Last reply Reply Quote 1
                                        • Akos HajasA Offline
                                          Akos Hajas @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin 👍

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @Akos Hajas
                                            last edited by

                                            @Akos-Hajas said in Push Notification:

                                            @Brad_Olwin 👍

                                            My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                                            Vector/T6c/Vertical 2 Ti

                                            ? 1 Reply Last reply Reply Quote 1

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