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    Push Notification

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • D Offline
      dombo Bronze Member
      last edited by

      I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

      Akos HajasA 1 Reply Last reply Reply Quote 1
      • Akos HajasA Offline
        Akos Hajas @dombo
        last edited by

        @dombo
        I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

        1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Akos Hajas
          last edited by

          @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

          Vector/T6c/Vertical 2 Ti

          Akos HajasA 1 Reply Last reply Reply Quote 1
          • Akos HajasA Offline
            Akos Hajas @Brad_Olwin
            last edited by

            @Brad_Olwin thank you 👍

            1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @Akos Hajas
              last edited by

              @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

              Vector/T6c/Vertical 2 Ti

              1 Reply Last reply Reply Quote 0
              • ianshowalterI Offline
                ianshowalter
                last edited by

                I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                Watch: SSU, FW 2.8.32
                App: 4.22.3 beta
                Phone: Motorola Moto G6
                Android 9
                HRM: Polar OH1

                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @ianshowalter
                  last edited by

                  @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                  Vector/T6c/Vertical 2 Ti

                  Akos HajasA 1 Reply Last reply Reply Quote 0
                  • Akos HajasA Offline
                    Akos Hajas @Brad_Olwin
                    last edited by

                    @Brad_Olwin yes it’s on iOS…👍

                    1 Reply Last reply Reply Quote 0
                    • Gabriel.SG Offline
                      Gabriel.S
                      last edited by

                      Don’t forget android user please 😉

                      Phone: Blackview 9500 android 8.1
                      Watches: S9 baro & ambit run
                      S9 on SA… a lot of features are still missing

                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @Gabriel.S
                        last edited by

                        @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                        Vector/T6c/Vertical 2 Ti

                        Gabriel.SG 1 Reply Last reply Reply Quote 0
                        • Gabriel.SG Offline
                          Gabriel.S @Brad_Olwin
                          last edited by

                          @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                          The actual thread isn’t categorized as an ios one.

                          Phone: Blackview 9500 android 8.1
                          Watches: S9 baro & ambit run
                          S9 on SA… a lot of features are still missing

                          1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User
                            last edited by A Former User

                            Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                            D Akos HajasA 2 Replies Last reply Reply Quote 1
                            • D Offline
                              dombo Bronze Member @Guest
                              last edited by

                              @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

                              1 Reply Last reply Reply Quote 1
                              • Akos HajasA Offline
                                Akos Hajas @Guest
                                last edited by

                                @Alistair_d
                                I can confirm too that notifications still doesn’t work for me…☹

                                1 Reply Last reply Reply Quote 0
                                • Akos HajasA Offline
                                  Akos Hajas @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

                                  1 Reply Last reply Reply Quote 0
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator
                                    last edited by

                                    @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                                    Vector/T6c/Vertical 2 Ti

                                    Akos HajasA 1 Reply Last reply Reply Quote 1
                                    • Akos HajasA Offline
                                      Akos Hajas @Brad_Olwin
                                      last edited by

                                      @Brad_Olwin 👍

                                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @Akos Hajas
                                        last edited by

                                        @Akos-Hajas said in Push Notification:

                                        @Brad_Olwin 👍

                                        My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                                        Vector/T6c/Vertical 2 Ti

                                        ? 1 Reply Last reply Reply Quote 1
                                        • ? Offline
                                          A Former User @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin good tip. Currently using 🐍portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (👏). Just realised this topic has been open since Sept ( 😱 ), but I’m sure the :👨‍💻 👨‍💻 👨‍💻 will squash this 🐞 and we’ll see a resolution soon (🤞) 🙂

                                          1 Reply Last reply Reply Quote 2
                                          • D Offline
                                            dombo Bronze Member
                                            last edited by

                                            any update about this? I’m still not getting push notifications…

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0

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