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    Push Notification

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Akos HajasA Offline
      Akos Hajas @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-KanelloFCFE50A5-4295-4FC5-BB60-17BD83CBF41D.jpeg

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      • D Offline
        dombo Bronze Member
        last edited by

        I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

        Akos HajasA 1 Reply Last reply Reply Quote 1
        • Akos HajasA Offline
          Akos Hajas @dombo
          last edited by

          @dombo
          I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

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          • Brad_OlwinB Offline
            Brad_Olwin Moderator @Akos Hajas
            last edited by

            @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

            Vector/T6c/Vertical 2 Ti

            Akos HajasA 1 Reply Last reply Reply Quote 1
            • Akos HajasA Offline
              Akos Hajas @Brad_Olwin
              last edited by

              @Brad_Olwin thank you 👍

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              • Brad_OlwinB Offline
                Brad_Olwin Moderator @Akos Hajas
                last edited by

                @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

                Vector/T6c/Vertical 2 Ti

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                • ianshowalterI Offline
                  ianshowalter
                  last edited by

                  I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                  Watch: SSU, FW 2.8.32
                  App: 4.22.3 beta
                  Phone: Motorola Moto G6
                  Android 9
                  HRM: Polar OH1

                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @ianshowalter
                    last edited by

                    @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                    Vector/T6c/Vertical 2 Ti

                    Akos HajasA 1 Reply Last reply Reply Quote 0
                    • Akos HajasA Offline
                      Akos Hajas @Brad_Olwin
                      last edited by

                      @Brad_Olwin yes it’s on iOS…👍

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                      • Gabriel.SG Offline
                        Gabriel.S
                        last edited by

                        Don’t forget android user please 😉

                        Phone: Blackview 9500 android 8.1
                        Watches: S9 baro & ambit run
                        S9 on SA… a lot of features are still missing

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @Gabriel.S
                          last edited by

                          @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                          Vector/T6c/Vertical 2 Ti

                          Gabriel.SG 1 Reply Last reply Reply Quote 0
                          • Gabriel.SG Offline
                            Gabriel.S @Brad_Olwin
                            last edited by

                            @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                            The actual thread isn’t categorized as an ios one.

                            Phone: Blackview 9500 android 8.1
                            Watches: S9 baro & ambit run
                            S9 on SA… a lot of features are still missing

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                            • ? Offline
                              A Former User
                              last edited by A Former User

                              Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                              D Akos HajasA 2 Replies Last reply Reply Quote 1
                              • D Offline
                                dombo Bronze Member @Guest
                                last edited by

                                @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

                                1 Reply Last reply Reply Quote 1
                                • Akos HajasA Offline
                                  Akos Hajas @Guest
                                  last edited by

                                  @Alistair_d
                                  I can confirm too that notifications still doesn’t work for me…☹

                                  1 Reply Last reply Reply Quote 0
                                  • Akos HajasA Offline
                                    Akos Hajas @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

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                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator
                                      last edited by

                                      @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                                      Vector/T6c/Vertical 2 Ti

                                      Akos HajasA 1 Reply Last reply Reply Quote 1
                                      • Akos HajasA Offline
                                        Akos Hajas @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin 👍

                                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @Akos Hajas
                                          last edited by

                                          @Akos-Hajas said in Push Notification:

                                          @Brad_Olwin 👍

                                          My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                                          Vector/T6c/Vertical 2 Ti

                                          ? 1 Reply Last reply Reply Quote 1
                                          • ? Offline
                                            A Former User @Brad_Olwin
                                            last edited by

                                            @Brad_Olwin good tip. Currently using 🐍portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (👏). Just realised this topic has been open since Sept ( 😱 ), but I’m sure the :👨‍💻 👨‍💻 👨‍💻 will squash this 🐞 and we’ll see a resolution soon (🤞) 🙂

                                            1 Reply Last reply Reply Quote 2

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