Push Notification
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@Dimitrios-Kanellopoulos I have no sportstracker on my phone and the setting is also correct…
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I have iPhone and the notifications work for me. In the suunto app I have all notifications on.
I have installed SportsTracker but without notifications.
What I don’t find is the possibility to notify just with vibration no with vibration and sound.
Hopefully one day we could config the sounds and/or vibration in the notifications.
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@Dimitrios-Kanello
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I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.
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@dombo
I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes. -
@Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.
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@Brad_Olwin thank you
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@Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.
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I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.
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@ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.
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@Brad_Olwin yes it’s on iOS…
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Don’t forget android user please
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@Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.
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@Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
The actual thread isn’t categorized as an ios one. -
Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.
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@Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.
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@Alistair_d
I can confirm too that notifications still doesn’t work for me… -
@Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys
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@Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.
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