Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Push Notification

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    63 Posts 11 Posters 3.9k Views 11 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Akos HajasA Offline
      Akos Hajas @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos I tried now everything the push notification doesn’t work…the SA doesn’t make notification on my iPhone (new activities from followed people, new comments, activities liked by follower…
      iPhone XS Max
      Suunto 9 Baro

      1 Reply Last reply Reply Quote 1
      • D Offline
        dombo Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos I just received push notification about suunto summit. so my system is OK and it has to be something on suunto side 😞

        Akos HajasA 1 Reply Last reply Reply Quote 0
        • Akos HajasA Offline
          Akos Hajas @dombo
          last edited by

          @dombo I got this one too but I don’t get the push notification from the SA (friends moves, likes)

          1 Reply Last reply Reply Quote 0
          • Akos HajasA Offline
            Akos Hajas
            last edited by

            Push notification is still not working ☹️☹️☹️
            From the SA to the Phone (friends moves, likes)

            1 Reply Last reply Reply Quote 0
            • Gabriel.SG Offline
              Gabriel.S
              last edited by

              9 months since the first post about this problem ( https://forum.suunto.com/post/22081 ), and nothing new about it!

              Phone: Blackview 9500 android 8.1
              Watches: S9 baro & ambit run
              S9 on SA… a lot of features are still missing

              Akos HajasA 1 Reply Last reply Reply Quote 1
              • Akos HajasA Offline
                Akos Hajas @Gabriel.S
                last edited by

                @Gabriel-S ☹️☹️☹️

                1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Online
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Hi there is no issue with push notifications as you can see. Perhaps you have sportstracker also installed and did some strange setup in your account there?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Gabriel.SG Akos HajasA 4 Replies Last reply Reply Quote 0
                  • Gabriel.SG Offline
                    Gabriel.S @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos I don’t have sportstracker installed. As mentioned in one of the 2 threads about this issue, it seems to me that the problem had started when i had changed the notifications seetings, unset some (like theres about facebook) and set as low priority for some other (like new activited from followed person).
                    Maybe some one can try to reproduce this to validate the issue.

                    Phone: Blackview 9500 android 8.1
                    Watches: S9 baro & ambit run
                    S9 on SA… a lot of features are still missing

                    1 Reply Last reply Reply Quote 0
                    • Akos HajasA Offline
                      Akos Hajas @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos I have no sportstracker on my phone and the setting is also correct…☹

                      1 Reply Last reply Reply Quote 0
                      • BulkanB Offline
                        Bulkan Moderator
                        last edited by

                        I have iPhone and the notifications work for me. In the suunto app I have all notifications on.

                        I have installed SportsTracker but without notifications.

                        What I don’t find is the possibility to notify just with vibration no with vibration and sound.

                        Hopefully one day we could config the sounds and/or vibration in the notifications.

                        Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                        1 Reply Last reply Reply Quote 0
                        • Akos HajasA Offline
                          Akos Hajas @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-KanelloFCFE50A5-4295-4FC5-BB60-17BD83CBF41D.jpeg

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            dombo Bronze Member
                            last edited by

                            I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

                            Akos HajasA 1 Reply Last reply Reply Quote 1
                            • Akos HajasA Offline
                              Akos Hajas @dombo
                              last edited by

                              @dombo
                              I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

                              1 Reply Last reply Reply Quote 0
                              • Brad_OlwinB Offline
                                Brad_Olwin Moderator @Akos Hajas
                                last edited by

                                @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                Akos HajasA 1 Reply Last reply Reply Quote 1
                                • Akos HajasA Offline
                                  Akos Hajas @Brad_Olwin
                                  last edited by

                                  @Brad_Olwin thank you 👍

                                  1 Reply Last reply Reply Quote 0
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @Akos Hajas
                                    last edited by

                                    @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 0
                                    • ianshowalterI Offline
                                      ianshowalter
                                      last edited by

                                      I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                                      Watch: SSU, FW 2.8.32
                                      App: 4.22.3 beta
                                      Phone: Motorola Moto G6
                                      Android 9
                                      HRM: Polar OH1

                                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @ianshowalter
                                        last edited by

                                        @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        Akos HajasA 1 Reply Last reply Reply Quote 0
                                        • Akos HajasA Offline
                                          Akos Hajas @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin yes it’s on iOS…👍

                                          1 Reply Last reply Reply Quote 0
                                          • Gabriel.SG Offline
                                            Gabriel.S
                                            last edited by

                                            Don’t forget android user please 😉

                                            Phone: Blackview 9500 android 8.1
                                            Watches: S9 baro & ambit run
                                            S9 on SA… a lot of features are still missing

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy