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    Push Notification

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Akos HajasA Offline
      Akos Hajas @Brad_Olwin
      last edited by

      @Brad_Olwin thank you 👍

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      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Akos Hajas
        last edited by

        @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

        Vector/T6c/Vertical 2 Ti

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        • ianshowalterI Offline
          ianshowalter
          last edited by

          I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

          Watch: SSU, FW 2.8.32
          App: 4.22.3 beta
          Phone: Motorola Moto G6
          Android 9
          HRM: Polar OH1

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @ianshowalter
            last edited by

            @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

            Vector/T6c/Vertical 2 Ti

            Akos HajasA 1 Reply Last reply Reply Quote 0
            • Akos HajasA Offline
              Akos Hajas @Brad_Olwin
              last edited by

              @Brad_Olwin yes it’s on iOS…👍

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              • Gabriel.SG Offline
                Gabriel.S
                last edited by

                Don’t forget android user please 😉

                Phone: Blackview 9500 android 8.1
                Watches: S9 baro & ambit run
                S9 on SA… a lot of features are still missing

                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @Gabriel.S
                  last edited by

                  @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                  Vector/T6c/Vertical 2 Ti

                  Gabriel.SG 1 Reply Last reply Reply Quote 0
                  • Gabriel.SG Offline
                    Gabriel.S @Brad_Olwin
                    last edited by

                    @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                    The actual thread isn’t categorized as an ios one.

                    Phone: Blackview 9500 android 8.1
                    Watches: S9 baro & ambit run
                    S9 on SA… a lot of features are still missing

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                    • ? Offline
                      A Former User
                      last edited by A Former User

                      Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                      D Akos HajasA 2 Replies Last reply Reply Quote 1
                      • D Offline
                        dombo Bronze Member @Guest
                        last edited by

                        @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

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                        • Akos HajasA Offline
                          Akos Hajas @Guest
                          last edited by

                          @Alistair_d
                          I can confirm too that notifications still doesn’t work for me…☹

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                          • Akos HajasA Offline
                            Akos Hajas @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

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                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator
                              last edited by

                              @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                              Vector/T6c/Vertical 2 Ti

                              Akos HajasA 1 Reply Last reply Reply Quote 1
                              • Akos HajasA Offline
                                Akos Hajas @Brad_Olwin
                                last edited by

                                @Brad_Olwin 👍

                                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @Akos Hajas
                                  last edited by

                                  @Akos-Hajas said in Push Notification:

                                  @Brad_Olwin 👍

                                  My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                                  Vector/T6c/Vertical 2 Ti

                                  ? 1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User @Brad_Olwin
                                    last edited by

                                    @Brad_Olwin good tip. Currently using 🐍portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (👏). Just realised this topic has been open since Sept ( 😱 ), but I’m sure the :👨‍💻 👨‍💻 👨‍💻 will squash this 🐞 and we’ll see a resolution soon (🤞) 🙂

                                    1 Reply Last reply Reply Quote 2
                                    • D Offline
                                      dombo Bronze Member
                                      last edited by

                                      any update about this? I’m still not getting push notifications…

                                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @dombo
                                        last edited by

                                        @dombo Sorry, this is filed as a bug and clearly not fixed yet, for me either. I put a comment in about it. I do not know when it will be fixed.

                                        Vector/T6c/Vertical 2 Ti

                                        D 1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          dombo Bronze Member @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin thank you for taking care about this. hopefully it will work soon

                                          1 Reply Last reply Reply Quote 2
                                          • D Offline
                                            dombo Bronze Member
                                            last edited by

                                            I start to receive push notifications! Thanks!

                                            omunozO Brad_OlwinB 2 Replies Last reply Reply Quote 1

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