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    End of GPS trace missing

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Cédric DodrimontC Offline
      Cédric Dodrimont @freeheeler
      last edited by

      @freeheeler On Ambit, there were settings to configure recording rate and recording interval on movescount
      679762ea-4cf5-44c6-b78a-1cffdf836218-image.png
      It would be good if Suunto can provide us with a table with an estimation of max recording time depending on the different battery mode.

      By the way, I don’t have the complete GPS trace on suuntoapp, but during the Eiger race, the watch was perfect. Data were accurate, the navigation was perfect, battery was awesome.

      Ambit 2
      Suunto 9 Baro
      Suunto Vertical

      BrunoHB 1 Reply Last reply Reply Quote 2
      • BrunoHB Offline
        BrunoH Gold Members @Cédric Dodrimont
        last edited by

        @Cédric-Dodrimont said in End of GPS trace missing:

        It would be good if Suunto can provide us with a table with an estimation of max recording time depending on the different battery mode.

        Exactly. It is awesome to have a battery life this long, but there should be guidelines regarding other limitations. Or alternatively Suunto to fix the implementation so that ultra long activities can be handled in the watch and in SA.

        Compasses: M-311, A-10, SK-7
        Diving: Finnlight Navy 90, Vyper
        Sports: Metron, S7, S9B and Vertical

        L 1 Reply Last reply Reply Quote 3
        • L Offline
          Likarnik Bronze Member @BrunoH
          last edited by

          @BrunoH this is a must, especially because this is their mainly selling point (and tbh only thing that stands out).

          1 Reply Last reply Reply Quote 2
          • D Offline
            dombo Bronze Member @zhang965
            last edited by

            @zhang965 I see you receive some downvotes. I don’t want to enter any personal here, even I had similar experience regarding crashing of my new vertical. As I’m coming from IT/technical environment I know that if something didn’t happened to me it does not mean it can not happened to somebody else. I learned, that even developers and testers did perfect job, it is still possible that some user will find workflow when it fails or simply does not work. Probably it would be enough just to update attitude here. …and fix bugs as soon as possible.

            zhang965Z 1 Reply Last reply Reply Quote 2
            • isaziI Offline
              isazi Moderator
              last edited by

              People at Suunto are aware of this discussion, and there is an ongoing investigation.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 3
              • zhang965Z Offline
                zhang965 @dombo
                last edited by

                @dombo said in End of GPS trace missing:

                @zhang965 I see you receive some downvotes. I don’t want to enter any personal here, even I had similar experience regarding crashing of my new vertical. As I’m coming from IT/technical environment I know that if something didn’t happened to me it does not mean it can not happened to somebody else. I learned, that even developers and testers did perfect job, it is still possible that some user will find workflow when it fails or simply does not work. Probably it would be enough just to update attitude here. …and fix bugs as soon as possible.

                Dear Dombo,

                It’s totally fine to get downvotes, we have many many elephants in the room, and… welcome to suunto community forum!

                Winners Wear Winners

                1 Reply Last reply Reply Quote 5
                • Peter TönzP Peter Tönz referenced this topic on
                • AntoineA Offline
                  Antoine Bronze Member @Cédric Dodrimont
                  last edited by

                  @Cédric-Dodrimont ok. I understand why i had this kind of problem on a 100 miles (more than 40h). Now it seens resolved with last update.

                  Watch: Suunto vertical solar

                  Peter TönzP 1 Reply Last reply Reply Quote 1
                  • Peter TönzP Offline
                    Peter Tönz @Antoine
                    last edited by

                    @Antoine I heard about issues to sync long runs… A collegue of mine runs the Swisspeaks 360 last september and recorded the full 360km and 111 hours in one track.
                    After that he couln’t sync it with the app! 😬

                    I plan to run for almost two weeks next summer. I will test some long tracks before the big event and will see wether I can track it in one piece (or split it up like with the Sunnto 9 Baro)

                    AntoineA Brad_OlwinB 2 Replies Last reply Reply Quote 1
                    • AntoineA Offline
                      Antoine Bronze Member @Peter Tönz
                      last edited by

                      @Peter-Tönz i have also “big event” next summer. Keep us informed after long run if the problem is solved. Thanks !

                      Watch: Suunto vertical solar

                      1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator
                        last edited by

                        Solved with last update, some people already used it to run a 100 miles.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        W 1 Reply Last reply Reply Quote 1
                        • W Offline
                          wesk2a @isazi
                          last edited by

                          @isazi I’ve repeatedly experienced something similar on the watch itself (with the latest firmware): For instance, today I did a 15k / 7h hours loop (non-stop tracking including breaks, i.e., without auto-pause) and initially I could see my previous track on the map just fine. But when returning to the origin, the initial part of the track was missing on the watch. This means that it would have been impossible to navigate back to the origin, which really is a total no-go to me (what can I use the watch for in an emergency if it cannot even guide me back?). Has anyone experienced this, too (and / or knows solutions to this issue)?

                          isaziI 1 Reply Last reply Reply Quote 1
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @Peter Tönz
                            last edited by

                            @Peter-Tönz @Antoine As @isazi stated this issue is fixed.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 1
                            • isaziI Offline
                              isazi Moderator @wesk2a
                              last edited by

                              @wesk2a this is another issue from the one described here (i.e. the watch was not recording the full track). In your case the map does not show the track from the beginning of the activity, that is also very annoying but different. How long ago did it happen to you? Did you send logs?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              W 1 Reply Last reply Reply Quote 0
                              • W Offline
                                wesk2a @isazi
                                last edited by

                                @isazi Hi isazi, yes it’s somewhat different from the issue described above, my issue only affects the display of the track on the watch. Shall I open a new thread for this?

                                Note that the full track is actually recorded and shown correctly in the app after sync. But in map view on the watch the initial part of the track is not displayed after a while. This happened to me just this weekend and multiple times before. I haven’t sent any logs yet (how / where would I do this?). Again, nothing is missing from the track in the app, so I guess it’s just a displaying bug / issue.

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @wesk2a
                                  last edited by

                                  @wesk2a I know about the problem you have, I believe it is also fixed in testing firmware already (the one that will be released next) but just to be safe, can you open a new thread and if it happens again to you send me a private message as soon as possible after the event? So I can help you send logs to Suunto and open a bug with them, to have this checked.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  W 1 Reply Last reply Reply Quote 0
                                  • W Offline
                                    wesk2a @isazi
                                    last edited by

                                    @isazi Ok thanks, will do.

                                    1 Reply Last reply Reply Quote 1
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