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    End of GPS trace missing

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Cédric DodrimontC Offline
      Cédric Dodrimont @isazi
      last edited by

      @isazi Thanks for your feedback, anything I can do to analyze what happened ?
      The Vertical was configured in performance mode with OHR turned on. Recording stopped after 50 hours.

      Ambit 2
      Suunto 9 Baro
      Suunto Vertical

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Cédric Dodrimont
        last edited by

        @Cédric-Dodrimont
        Did you export the fit file for this activity and checked it (for example with https://www.fitfileviewer.com/ ) and see if, by any chance, exported activity contains full track points (meaning data are well stored somewhere at Suunto, but not fully displayed in app) ?

        If you have an Android phone, and will little geek skills ( 🙂 instructions here ) you can try to find the raw data file for this activity, and be able also to check if, data send by watch to app, at that time, was complete.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • Peter TönzP Offline
          Peter Tönz @Mff73
          last edited by

          @Mff73 I checked the file samples.json from the suunto app. And in this file, the last sample has the timestamp of the ending track. Also the distance for this sample is valid.
          There is also no problem with the app. It seems the watch has stoppt recording the track! 😬
          Except the summary values, showed on the display, are recorded until the end.
          I would expect a warning from a (not cheap) watch, when the memory goes out!

          Mff73M 1 Reply Last reply Reply Quote 1
          • Mff73M Offline
            Mff73 @Peter Tönz
            last edited by

            @Peter-Tönz
            Not nice 😔

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            Peter TönzP 1 Reply Last reply Reply Quote 0
            • Peter TönzP Offline
              Peter Tönz @Mff73
              last edited by

              @Mff73 I use always the best GPS Quality (no data are better than unusable data 😉) and therefore, every one second a trackpoint is stored.
              Is it possible to use the best possible GPS quality but onls every 10 seconds or so?
              Thats enough for such long adventures and extends the possible ‘track-time’ by the factor 10!
              (I mean that option was available for the Ambit 3 Baro)

              freeheelerF 1 Reply Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @Peter Tönz
                last edited by

                @Peter-Tönz
                I recall GPS was the only system available of all GNSS systems with Ambit and battery life “best, good, ok” was controlled by sample rate 1sec, 5sec or 60sec.
                I have recently tried ultra mode and was very surprised about precision. honestly never tried it before. maybe give this a try? … don’t wait until the next Eiger Ultra 😉

                by the way: congrats to all you Eiger Ultra runners! awesome effort! I admire your running capabilities!!

                living sideways

                Łukasz SzmigielŁ Cédric DodrimontC 2 Replies Last reply Reply Quote 1
                • Łukasz SzmigielŁ Offline
                  Łukasz Szmigiel @freeheeler
                  last edited by

                  @freeheeler all GNSS modes in 9PP and Vertical have a 1s fix except for tour mode, which won’t be useful for a run.

                  S9PP 2.40.38

                  1 Reply Last reply Reply Quote 1
                  • Cédric DodrimontC Offline
                    Cédric Dodrimont @freeheeler
                    last edited by

                    @freeheeler On Ambit, there were settings to configure recording rate and recording interval on movescount
                    679762ea-4cf5-44c6-b78a-1cffdf836218-image.png
                    It would be good if Suunto can provide us with a table with an estimation of max recording time depending on the different battery mode.

                    By the way, I don’t have the complete GPS trace on suuntoapp, but during the Eiger race, the watch was perfect. Data were accurate, the navigation was perfect, battery was awesome.

                    Ambit 2
                    Suunto 9 Baro
                    Suunto Vertical

                    BrunoHB 1 Reply Last reply Reply Quote 2
                    • BrunoHB Offline
                      BrunoH Gold Members @Cédric Dodrimont
                      last edited by

                      @Cédric-Dodrimont said in End of GPS trace missing:

                      It would be good if Suunto can provide us with a table with an estimation of max recording time depending on the different battery mode.

                      Exactly. It is awesome to have a battery life this long, but there should be guidelines regarding other limitations. Or alternatively Suunto to fix the implementation so that ultra long activities can be handled in the watch and in SA.

                      Compasses: M-311, A-10, SK-7
                      Diving: Finnlight Navy 90, Vyper
                      Sports: Metron, S7, S9B and Vertical

                      L 1 Reply Last reply Reply Quote 3
                      • L Offline
                        Likarnik Bronze Member @BrunoH
                        last edited by

                        @BrunoH this is a must, especially because this is their mainly selling point (and tbh only thing that stands out).

                        1 Reply Last reply Reply Quote 2
                        • D Offline
                          dombo Bronze Member @zhang965
                          last edited by

                          @zhang965 I see you receive some downvotes. I don’t want to enter any personal here, even I had similar experience regarding crashing of my new vertical. As I’m coming from IT/technical environment I know that if something didn’t happened to me it does not mean it can not happened to somebody else. I learned, that even developers and testers did perfect job, it is still possible that some user will find workflow when it fails or simply does not work. Probably it would be enough just to update attitude here. …and fix bugs as soon as possible.

                          zhang965Z 1 Reply Last reply Reply Quote 2
                          • isaziI Offline
                            isazi Moderator
                            last edited by

                            People at Suunto are aware of this discussion, and there is an ongoing investigation.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 3
                            • zhang965Z Offline
                              zhang965 @dombo
                              last edited by

                              @dombo said in End of GPS trace missing:

                              @zhang965 I see you receive some downvotes. I don’t want to enter any personal here, even I had similar experience regarding crashing of my new vertical. As I’m coming from IT/technical environment I know that if something didn’t happened to me it does not mean it can not happened to somebody else. I learned, that even developers and testers did perfect job, it is still possible that some user will find workflow when it fails or simply does not work. Probably it would be enough just to update attitude here. …and fix bugs as soon as possible.

                              Dear Dombo,

                              It’s totally fine to get downvotes, we have many many elephants in the room, and… welcome to suunto community forum!

                              Winners Wear Winners

                              1 Reply Last reply Reply Quote 5
                              • Peter TönzP Peter Tönz referenced this topic on
                              • AntoineA Offline
                                Antoine Bronze Member @Cédric Dodrimont
                                last edited by

                                @Cédric-Dodrimont ok. I understand why i had this kind of problem on a 100 miles (more than 40h). Now it seens resolved with last update.

                                Watch: Suunto vertical solar

                                Peter TönzP 1 Reply Last reply Reply Quote 1
                                • Peter TönzP Offline
                                  Peter Tönz @Antoine
                                  last edited by

                                  @Antoine I heard about issues to sync long runs… A collegue of mine runs the Swisspeaks 360 last september and recorded the full 360km and 111 hours in one track.
                                  After that he couln’t sync it with the app! 😬

                                  I plan to run for almost two weeks next summer. I will test some long tracks before the big event and will see wether I can track it in one piece (or split it up like with the Sunnto 9 Baro)

                                  AntoineA Brad_OlwinB 2 Replies Last reply Reply Quote 1
                                  • AntoineA Offline
                                    Antoine Bronze Member @Peter Tönz
                                    last edited by

                                    @Peter-Tönz i have also “big event” next summer. Keep us informed after long run if the problem is solved. Thanks !

                                    Watch: Suunto vertical solar

                                    1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator
                                      last edited by

                                      Solved with last update, some people already used it to run a 100 miles.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      W 1 Reply Last reply Reply Quote 1
                                      • W Offline
                                        wesk2a @isazi
                                        last edited by

                                        @isazi I’ve repeatedly experienced something similar on the watch itself (with the latest firmware): For instance, today I did a 15k / 7h hours loop (non-stop tracking including breaks, i.e., without auto-pause) and initially I could see my previous track on the map just fine. But when returning to the origin, the initial part of the track was missing on the watch. This means that it would have been impossible to navigate back to the origin, which really is a total no-go to me (what can I use the watch for in an emergency if it cannot even guide me back?). Has anyone experienced this, too (and / or knows solutions to this issue)?

                                        isaziI 1 Reply Last reply Reply Quote 1
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @Peter Tönz
                                          last edited by

                                          @Peter-Tönz @Antoine As @isazi stated this issue is fixed.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          1 Reply Last reply Reply Quote 1
                                          • isaziI Offline
                                            isazi Moderator @wesk2a
                                            last edited by

                                            @wesk2a this is another issue from the one described here (i.e. the watch was not recording the full track). In your case the map does not show the track from the beginning of the activity, that is also very annoying but different. How long ago did it happen to you? Did you send logs?

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            W 1 Reply Last reply Reply Quote 0
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