Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Image of routes not showing any more

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    H
    Just deleted and re-installed the app and all now showing - thanks
  • Suunto 9 open water swim - jagger lines

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    Simon and SandyS
    @Dimitrios-Kanellopoulos thank you, good suggestion! also does it make a difference if I calibrate the watch? I haven’t done it yet …
  • One run fails to sync to strava

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    D
    @Dimitrios-Kanellopoulos Apologies, I tried deleting it again. Here is the new one, but unfortunately still hasn’t got to strava https://app.suunto.com/move/richarddutton/5cbdbcf50f3e493db769cadb
  • Suunto 9 swimming pool laps - pace and time?

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    fejkerF
    @jean-william-cousin yes, minor detail … it needs GPS to function.
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  • Max duration of uploadable videos is too short

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    Dimitrios KanellopoulosD
    Same here.
  • Cant open privious activities in app

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    Brad_OlwinB
    @jacovdbosch I don’t think everything yet is resolved see this post
  • Interrupted recording of activities

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    Dimitrios KanellopoulosD
    Hi I think this is related to the service announcement. Please take a look here https://forum.suunto.com/topic/2294/service-announcement/ Hold on your data will be available soon
  • Possible sync bug between App and Watch

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    C
    Hello Dimitrios. I thought that I’d post back regarding this issue with my latest findings. I have been using an ANT+ direct drive turbo trainer quite a bit lately for specific cycling training and where this doesn’t utilise my Spartan Ultra I have been adding all of the activities manually. The activity data that is collected in the app; calories etc. Is being synced back to the watch and so this element of the sync back cycle is working and matching the information both in the app and the watch. This clearly shows that it is working but it therefore shows that the number of activities and actual activity time accumulated has been missed and this missing information appears to be why no activity time is displayed on the watch face and within the watch data, not that the sync back cycle is missing. I hope this makes sense and narrows down the issue that requires resolving. Thanks and regards
  • Speed, Altitude HR not displaying in triathlon

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    M
    @maddocad resolved.
  • Pair two Suunto watches

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    SlaShS
    Get two phones
  • Difference between max and min altitude.

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    fejkerF
    I have been waiting patiently for this bug fix for at least 3 months now and nothing changed. I am using the Android version 3.64.2 release (3064200) and whenever I share a link from the app to open inside a browser, the ascent is way off. From my understanding, it is not something that is wrong in the app itself, it has to do with the sportstracker database and how the the website queries data, because the phone app displays it correctly - well, at least it displays it how the watch log displays it which in my books is OK. Please fix this and also enable the same range of data displayed on the shared web link as is available in the mobile app. Right now we can only see distance, duration, avg. speed, avg. pace, energy, max. speed, ascent, descent, graphs with poorly implemented analytical features, heart rate data that takes up way more space than needed and useless auto splits (where are my manual laps?). The phone app has a lot more useful features and at least we can now zoom in on the graphs … but still, who wants to do that on the phone anyway - it is OK if you want to check something quickly, but for analysing graphs I prefer to do it on my computer with a larger screen and a mouse for precision. Every time I start pinching and zooming on my phone I get nervous and want to throw it at the wall.
  • Suunto sparta ultra gets stuck during cycling mode

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    Dimitrios KanellopoulosD
    @Micu-Laurentiu-Gabriel woah! I would love to see if the next update fixes this issue. Thanks for the feedback. Please come back if you try the new update (When it goes out)
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  • jak wrócić z suunto app i pobrać dane z notatnika do Movescount

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    suzzloS
    @PC_et if you have created routes or used sport customization, you need to do a factory reset of you watch and then connect again with MC (via movescount mobile app or SuuntoLink + cable). These 2 features broke Movescount synchronization. BR
  • Sport mode customisation - triathlon

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    gizmoG
    @Dimitrios-Kanellopoulos sounds promising
  • iOS 1.7.1 (6948) Generic comments

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    F
    Happy to report that iCloud (aka Files) import is working. I was connected to WiFi at the time though so I’m assuming that is not a test of Offline sync
  • Suunto App matched runs.

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    jthomiJ
    I was totally sure we meant the same thing while typing here! @Dimitrios-Kanellopoulos said in Suunto App matched runs.: @jthomi I agree with you and you are right. The context I replied is that in the context sync for a web interface exclusively (that SA covers that atm for partners only).

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