Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Workouts not showing up in AppleFitness

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    7 Posts
    82 Views
    Brad_OlwinB
    @fxdgear The S9P is very nice…
  • Change Activity Settings of Already Imported Dive

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    4 Posts
    115 Views
    Dimitrios KanellopoulosD
    @unknownusername I’ll make a request to improve this as it’s understandable especially in regards to diving.
  • Suunto app crashed?

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    7 Posts
    155 Views
    EfejotaE
    @s1ngletracker Same happened to me here with Spanish, so it is not the special characters. I had no time to isolate, but it happened sometimes when creating a route with WP. I wondered if it were the number of WPs, but I finally managed to have it saved for some reasons after some trial-error. Not very helpful, but just for adding my similar experience. I am in the latest iOS beta, by the way.
  • Information differs or missing on iOS vs Android

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    4 Votes
    6 Posts
    124 Views
    Dimitrios KanellopoulosD
    @isazi I’ll report this.
  • Partner services menu "Uknonwn error occured"

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    6 Posts
    115 Views
    Michel BarbeM
    I have just upgraded to iOS 14.7 and it’s working now. But will it be stable ? Anyway, I have connected to Komoot now.
  • Sync training hours app <=> watch

    Locked
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    3 Posts
    60 Views
    sartoricS
    This topic has been already discussed and there’s a feature request too. https://forum.suunto.com/search?term=bidirectional&in=titlesposts&matchWords=all&sortBy=relevance&sortDirection=desc&showAs=posts I’m closing this one to avoid duplicates
  • Sleep tracked while pressing buttons

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    17 Posts
    403 Views
    MiniForkliftM
    @dimitrios-kanellopoulos Congrats !! I’d like to say that it gets easier but…
  • Editing sleep tracking

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    2 Posts
    75 Views
    isaziI
    @hoxha not possible as far as I know.
  • Sleep tracking

    Moved
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    6 Posts
    151 Views
    Djordje SD
    @djordje-s Finally got response from dev team: Please be advised that we need sufficient battery life for your watch to do this. Please follow the process bellow; open Suuntolink > connect the watch to a computer wait for the watch to sync with the Suuntolink click gear sign and select watches click the name of the watch 8-10 times. check the box to put watch to deep sleep and then select reset watch. After performing the factory reset please test the sleep tracking feature with the watch and let us know if the data that will sync to the Suunto application will be corrected. The watch is showing correct sleeping time, problem is in app. Only way is that watch is sync wrong data about the time frame.
  • Glitch when uploading a large number of videos to activity

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    2 Posts
    54 Views
    Mff73M
    @ulis358 maybe try to open it in sportstracker web site, you may edit it from there and try to remove bad video from there. or delete it from this web also, uninstall phone app and reinstall to reimport this acitivity to try again from scratch (if you have still the full data in your watch check before deleting )
  • 2.5.0 route creation

    3
    1 Votes
    3 Posts
    116 Views
    ?
    @kabzior I cannot reproduce this, however noticed that when entering waypoint name the keyboard doesn’t act like on any other textbox (ex. route name), to be more specific: when a textbox is empty usually the keyboard is set to upper case, route name is ok, but waypoint name is left lower case. Nothing serious, just a design glich I think.
  • Watch is not discoverable on iPhone Bluetooth after FW update

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    10 Posts
    109 Views
    DarKingdoom almotD
    @darkingdoom-almot Tried 3 different iPhones, and I did a reboot for the Phones and for the Watch, same result, if needed I can record a video for the complete flow…
  • Sleep tracking/ App bug

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    5 Posts
    169 Views
    Brad_OlwinB
    @atlen How do you have the time zones set up in the phone and watch. Strangely enough I wonder if this is a phone integration issue? Are the sleep times correct on the watch?
  • Komoot - synchronisation/update when changed the route

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    1 Votes
    4 Posts
    62 Views
    A
    @isazi Thanks for this link - it´s the answer, that an automatic update doesn´t work. This ist very uncomfortable, especially, when I have shared the route with others and change a detail. So I have to delete the current route to bring the changes to SA…
  • Wacky splits in app from multisport

    2
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    1 Votes
    2 Posts
    55 Views
    Dimitrios KanellopoulosD
    @ze-stuart please link in PM
  • Multisport cycling does not export power meter data

    Moved
    2
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    2 Posts
    59 Views
    Dimitrios KanellopoulosD
    @ze-stuart please pm a link
  • Cycling distance inaccuracy with bike pod

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    1 Posts
    42 Views
    No one has replied
  • Route not snapping to roads

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    3 Posts
    87 Views
    sartoricS
    That’s usually a open map issue. The track doesn’t exist or its not “routeable” maybe due to some OM constraints, so SA switch to free draw mode If you click the mapbox icon you should be able to report the issue
  • Step count / Calories don’t reset to 0 in 2.4.0 (8992)

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    1 Votes
    5 Posts
    132 Views
    ChrisAC
    @isazi yes of course you’re right - it should not happen but as you say it’s not very serious. I was happy that the app did its job after 24 hours again
  • HR maybe not correct in SA 5km / 10km screens? (pause time included?)

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    10 Posts
    98 Views
    ?
    @dimitrios-kanellopoulos did it…

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