Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Presentation error in feed

    bug ios
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    Brad_OlwinB
    @jthomi I will keep an eye on this too but I do not remember this happening to me.
  • Wrong distance with bike speed sensor.

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    D
    Same problem. Suunto Ambit Peak 3 and bike sensor. In my case distance is underestimated, not increased. I can see that cadence is correctly recordered, but speed is not, then distance at the end of the ride is wrong.
  • Can’t edit, delete or use custom downhill sport mode

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    freeheelerF
    @Brad_Olwin maybe they fixed it already
  • Swimming workout stats. Improper percentage of heart rate zones

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    A
    @isazi yes, i did via chat in SA… the only recommendation was about proper use of HR smart sensor. They do not see the reason transfer it to devteam. My small data science background convinced me there is nothing to do with it but SA itself shall be fixed somehow.
  • Bug: Wrong sunrise and sunset times at new location

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    Brad_OlwinB
    @hgavert I see your point but the GPS for the watch is used for more than the Sunset/Sunrise, it is used for navigation as well. The watch does not know where it is from the phone. The watch needs a GPS fix to know where it is, plain and simple. Your phone uses its Network information to tell you where you are and does not solely rely on GPS, that is why you don’t need a continuous fix. The watch does not have a cellular communication chip and has no choice. Yes you will have to get a GPS fix on the watch for the watch to know where it is. When I travel I do stand outside waiting for transportation and allow my watch to get a GPS fix. If you are interested, the S7 works differently and can get location information without a GPS fix.
  • Syncing problems Ambit 2 with Suunto App

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    MarynM
    @Matmath-Bti in movescount web allow to sync to Sportracker. All your further moves will be synced to SA from MC.
  • Swim interval distance and average pace is incorrect

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    Sanjay ParmarS
    @Dimitrios-Kanellopoulos Thanks very much. Noted.
  • 0 Votes
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    Mff73M
    @Cuevason said in El bluetooth de los aparatos iOS no capta mi Spartan Trainer pero los Windows sí: Thanks for your information. (Sorry for my english, is not very good). My problem is not with the Suunto app, my is with bluetooth. My watch dont appear in the Iphone list of bluetooth Check on your watch that Discovery setting is ON (in connectivity menu). Check on your watch that another Mobile App is not already connected (in connectivity menu, connected device). if so, delete it in the watch first. Then, it is not on phone bluetooth settings to do the paring but in the SuuntoApp : SuuntoApp will do the job to pair, and you have to see it there.
  • Fastest time on this route

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    Brad_OlwinB
    @Egika. You cannot clear on an iPhone. If the cache gets corrupted deleting and reinstalling the app is the only solution.
  • iOS Suunto App V1.31.0 vertical speed unit wrong

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    lexterm77L
    I have (almost identical) route with same S9B watch last month Showing this: Edit: there are no manual splits in move a month ago. Values are correct if you look at auto lap, if you view manual split vertical speed is utterly wrong, Bug is when you do manual splits. [image: 1590927389560-77cabf53-5b22-456b-a817-5d9c93af3d66.png]
  • Share route with waypoints in SA?

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    F
    @inkognito Unfortunately no. I did report it. Support seemed to treat it like a feature request.
  • GPX files lose elevation when transferring to Suunto app?

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    EgikaE
    @Efejota then maybe the app calculates elevation on the fly?
  • Suunto apps bug?

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    Brad_OlwinB
    @pacos I would assume so as Suunto knows about this. When, is the relevant question.
  • Can’t connect my app with facebook

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    ink357I
    @dimitrios-kanellopoulos said in Can’t connect my app with facebook: @ink357 use that email and ask for a password reset That’s done but no changes
  • Suunto app crashed?

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    EfejotaE
    @s1ngletracker Same happened to me here with Spanish, so it is not the special characters. I had no time to isolate, but it happened sometimes when creating a route with WP. I wondered if it were the number of WPs, but I finally managed to have it saved for some reasons after some trial-error. Not very helpful, but just for adding my similar experience. I am in the latest iOS beta, by the way.
  • Workouts not showing up in AppleFitness

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    Brad_OlwinB
    @fxdgear The S9P is very nice…
  • iOS15.1 App freezes after a few seconds

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    BinoWorld UKB
    @christophe-leborgne it seems that you are going around a circle here! Please find a different iPhone and set it up there. If it doesn’t freeze then it’s you phone. You have been given quite few options to try and you haven’t mentioned if you have attempted any at all. To be fair this issue with Suunto app freezing is unheard of. I have m never seen the app misbehave which leads me to believe that you phone is most likely the culprit. Again, your best bet is to try with another iPhone.
  • Indoor Cycling

    Moved
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    Hexa62H
    @isazi iOS
  • Suunto app windows stats missing!

    Moved
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    Dimitrios KanellopoulosD
    @binoworld-uk it’s I think until you click them , to indicate thet are clickable.
  • Map Bug

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    Tomas5T
    no issue on iPhone SE 2020

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