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  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • 5.1.X

    41
    7 Votes
    41 Posts
    2k Views
    isaziI
    @Shrek3k I believe this is known
  • Android Suunto app 5.1.7 crashes when opening a large ultrarun activity

    2
    0 Votes
    2 Posts
    111 Views
    Dimitrios KanellopoulosD
    @sky-runner could you link some activity to me in pm and also send logs ?
  • Details of older activities missing

    30
    1 Votes
    30 Posts
    969 Views
    pavel.samokhaP
    Thank you everyone, we will work on fixing this issue
  • Suunto app summary cards

    2
    2 Votes
    2 Posts
    123 Views
    isaziI
    @James-Eastwood you are correct, and I think this will improve soon
  • Intrusive location requests

    location intrusive weather
    6
    0 Votes
    6 Posts
    309 Views
    E
    @isazi oh, that’s weird, it took me some time to get the issues (well, it took me being injured and not able to do sport), but if i don’t do any activity for 24hours (maybe a bit more ?) It just says “open suunto App to sync weather”. I think “any” activity (not GPS) is enough to have a big sync. When i first had the issue, i thought it was more of a problem related to app battery management (i’m on Android, Asus Zenfone 9 - Android 14), so i thoroughly disabled every battery saving features under the sun for the app, i even gave it all the permissions it didn’t even ask for, but i still got the issue, so i figured it was an app problem ? the SuuntoApp even appears in the “list of active app” on my phone ( one displayed in recent-ish Android version, on the bottom of the notification panel)
  • Assisted GPS N/A since a couple of days on Race S

    17
    1 Votes
    17 Posts
    512 Views
    L
    File is current this morning after normal sync! Thanks!
  • Android - Bad plotting of Pace time graph

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    5 Posts
    258 Views
    Inge NallssonI
    Darn… I brought this up yesterday in an open topic (I’m seldom logged in and therefore can’t read things in this forum section). From my experience, having used a Race S since December 2024 and never gotten a finely plotted pace graph, the length of the session does not matter, it is the span between fastest and slowest pace that trigger different renderings. As a ‘bug fix’ (I wrote today) I will walk the last 10 seconds of every run henceforth: “Zonesense difficult to understand” https://forum.suunto.com/post/165127 Otherwise we get things like the plot below, where I upped the pace with 5 seconds every kilometres the first 5 km, and then fell back to the opening pace for the last 5 km. But there’s not a chance to see the pace changes with this coarse platting: [image: 1743693563927-1000006892.jpg] Contrast this with today’s experiment where I began with walking pace the first 30 seconds (same screenshot as in the linked posting): [image: 1743693693225-1000006891.jpg]
  • Incomplete synchronization of training

    1
    2
    0 Votes
    1 Posts
    87 Views
    No one has replied
  • 5.0.x

    22
    1 Votes
    22 Posts
    1k Views
    SamuelPS
    Bug or new feature? I did a 12 min run on the treadmill. I paused the watchat exactly 12’02.2. The watch was paused for over a minute before I ended the workout on the watch. Suunto app shows all metrics recorded for 12min (pace, cadence, temp) as before but shows the HR until i ended the workout on the watch. Heres a screenshot: [image: 1742892208575-screenshot_20250325-104305.png] I like it! I can see how my hr went down after the run. But is it a bug or feature?
  • Bold Bulletin watchface showing strange data

    Locked
    2
    0 Votes
    2 Posts
    114 Views
    sartoricS
    https://forum.suunto.com/topic/12699/watchface-resetted locked to avoid duplicates
  • Incorrect sleep bar plot

    2
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    2 Posts
    158 Views
    E
    I am having the same issue, possibly as a result of an interruption of my sleep I couldn’t recall, as I was not having a nap. Also, the dashboard widget and the graph in the recovery page are not consistent as the first one is showing only the nap while the latter the “sleep” time: [image: 1740986157801-1000043847.png] [image: 1740986157867-1000043848.png] [image: 1740986157980-1000043849.png]
  • 4.107.x

    46
    3 Votes
    46 Posts
    2k Views
    Maximilian MustermannM
    @Mitch9 The word “Schritttempo” has three “t’s”. As a non-native speaker of German, this worries me more than the lack of detail in the graph
  • Can't Change Units or Personal Information

    3
    0 Votes
    3 Posts
    139 Views
    sky-runnerS
    I wonder why this information can’t be changed in the app? It is counter-intuitive to restrict this to the watch.
  • user profile map - workout colour

    map workout colour settings
    5
    1
    1 Votes
    5 Posts
    236 Views
    F
    Can you change the map instead?
  • No Suunto notifications

    34
    0 Votes
    34 Posts
    1k Views
    B
    super annoying when notifications stop working like that! Have you tried checking the app’s notification settings or making sure Do Not Disturb isn’t on? Also, updating the app or restarting your device might help.
  • Problem with training evaluation of imported activities

    2
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    2 Posts
    132 Views
    B
    I am evaluating the suunto platform right now. I am tempted to buy a race S. I have the same issues. Imported activities are marked correctly, but intensity zones and impact/effect does not seem to register these external activities correctly. Is there any way suunto can take these activities into account? regards Flo
  • HR avg missing in pool swimming

    Moved
    11
    1
    0 Votes
    11 Posts
    390 Views
    herlasH
    @isazi sure, thanks a lot. I’ve given you some examples via PM. Seems to be happening for both Android and iOS BTW.
  • GPX export generates invalid XML for longitude close to zero

    7
    3 Votes
    7 Posts
    189 Views
    G
    Running the GPX file through gpsbabel also fixes it, the numbers with exponents are replaced by decimal numbers. Invalid XML in downloaded GPX file: <trkpt lat="51.273887000" lon="-9.97E-4"> <ele>163.400</ele> <time>2023-09-23T15:21:18Z</time> <extensions> <gpxtpx:TrackPointExtension> <gpxtpx:hr>117</gpxtpx:hr> </gpxtpx:TrackPointExtension> </extensions> </trkpt> Correct XML: <trkpt lat="51.273887000" lon="-0.000997000"> <ele>163.400</ele> <time>2023-09-23T15:21:18Z</time> <extensions> <gpxtpx:TrackPointExtension> <gpxtpx:hr>117</gpxtpx:hr> </gpxtpx:TrackPointExtension> </extensions> </trkpt>
  • Route planning stops working

    3
    1 Votes
    3 Posts
    127 Views
    T
    @Dušan-Ković same, seems to only be recently. Same steps to rectify.
  • Wrong avg Pace in Suunto App

    2
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    0 Votes
    2 Posts
    96 Views
    VoiGASV
    @GiPFELKiND Is it possible you made a break during the workout? There are also about 10 minutes missing. You should see it in the workout details as a separate time in rest or something similar. There was a feature regarding this in one of the latest updates

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