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    Software Firmware Update Suunto Vertical?!

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Jamie BGJ Offline
      Jamie BG Bronze Member @Guest
      last edited by

      @Kk2n-Kk
      But how much is it bugs - and how much is it really lack of features and options.
      For the last 2-4 years its been Suunto 7, Suunto 3 (no gps), Suunto 5 and Suunto 9 with some style variations. That isn’t a lot of variety. In opposition you have Apple pumping out and improving their Apple Watch every year; Wear os is pretty static; Garmin is doing regular development, regularly updating/refreshing models and making some major improvements/changes, adding AMOLED etc; Coros making lots of changes adding maps etc; Polar seems to be pretty quiet and I think like Suunto is suffering due to it.
      Would be really interesting to see fi there are any stats on where ex suunto users are going - for myself I know that I went to garmin and seen a couple on the board do the same and or coros. I really do think this is more about features and options than bugs that is causing the drain.

      1 Reply Last reply Reply Quote 1
      • D Offline
        dombo Bronze Member @Tieutieu
        last edited by

        @Tieutieu as I wrote in different thread: the fact that someone did’t have any crash does not mean product is faultless. lot of developers and testers do not see any issues on their computers… on the other hand, if someone has crash it means product is or broken or it has some bugs.

        or do you want to tell us that or we are doing something wrong when we have crashes or we are we are dreaming about it or what? so I would suggest to stop to use this as an argument.

        I’m happy you did not have any crash. I personally start to use default sport modes, stop to use any S+ apps, do not pause activities, limit usage of maps and do not change settings during activity in order to prevent crashes and to have reliable battery life. is this worth new watch? it has to be answered by Suunto itself.

        TieutieuT 1 Reply Last reply Reply Quote 0
        • TieutieuT Offline
          Tieutieu Platinum Member @dombo
          last edited by Tieutieu

          @dombo said in Software Firmware Update Suunto Vertical?!:

          @Tieutieu as I wrote in different thread: the fact that someone did’t have any crash does not mean product is faultless. lot of developers and testers do not see any issues on their computers… on the other hand, if someone has crash it means product is or broken or it has some bugs.

          or do you want to tell us that or we are doing something wrong when we have crashes or we are we are dreaming about it or what? so I would suggest to stop to use this as an argument.

          I’m happy you did not have any crash. I personally start to use default sport modes, stop to use any S+ apps, do not pause activities, limit usage of maps and do not change settings during activity in order to prevent crashes and to have reliable battery life. is this worth new watch? it has to be answered by Suunto itself.

          I just answered the question I was asked for. I’ve never said that having no issue myself meens that nobody has, or don’t use the watch properly.

          But in this thread you could think that because some have issues, Suunto is garbage…

          Around me we are a few friends to use Suunto’s watches intensively for a while and none of use ever experimented such issues. We are 5 five in our group using the Vertical for a month now with 0 problems.

          I am on this forum to share and to help Suunto moving forward. A lot of messages in this thread were quite unpleasant and pointless. Let’s continue to describe precisely the uses that lead to bugs/crashes, that is the best everyone of us can do.

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          D 1 Reply Last reply Reply Quote 5
          • isaziI Offline
            isazi Moderator
            last edited by

            Another post that escalated quickly. Please, after the hotfix is released, open a new thread for each bug/question/weirdness because this huge thread is not manageable 😄

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            D 1 Reply Last reply Reply Quote 8
            • D Offline
              dombo Bronze Member @Tieutieu
              last edited by

              @Tieutieu I’m also here to help. I was the first one who had watch crash (at least here on the forum) and I shared my logs. I shared my logs when I had it again and again. I didn’t accept return money, because I want to have Vertical and I believe issues will be fixed - something like voluntary beta tester 🙂 My personal opinion is that releasing fix for these bugs takes too long. Until software in watch is not garbage (I use your word), bugs should be fixed and released faster.

              If I had fixed bugs for my customers in more than one month, I wouldn’t have had money to buy my Vertical.

              1 Reply Last reply Reply Quote 0
              • D Offline
                dombo Bronze Member @isazi
                last edited by dombo

                @isazi or we need one thread with list of known bugs in the first post (ideally with current status from Suunto site - acknowledged, in investigation, identified, in fix, fixed, in testing) and we don’t have to discuss it again and again.

                isaziI 1 Reply Last reply Reply Quote 4
                • isaziI Offline
                  isazi Moderator @dombo
                  last edited by isazi

                  @dombo sorry but this is not going to happen. We already heard from the community manager (i.e. @Dimitrios-Kanellopoulos ) that Suunto is not opening its bug tracker with the world.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  D Łukasz SzmigielŁ 2 Replies Last reply Reply Quote 1
                  • D Offline
                    dombo Bronze Member @isazi
                    last edited by

                    @isazi I’m not saying to open it completely… and maybe it will not be needed for the future. the fact is, that these escalations are results of not to have it together on one place. or am I wrong?

                    1 Reply Last reply Reply Quote 1
                    • Łukasz SzmigielŁ Offline
                      Łukasz Szmigiel @isazi
                      last edited by

                      @isazi why not create a simplified version of a bug tracker. To let users see if certain bugs were acknowledged and being worked on or dismissed? A simple Google spreadsheet or trello would be enough.

                      That would enormously cut frustration and avoid creation of too many forum posts. And could be also used for official communication via other channels.

                      S9PP 2.40.38

                      isaziI babychaiB 2 Replies Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @Łukasz Szmigiel
                        last edited by

                        @Łukasz-Szmigiel I am not Suunto, so I cannot answer.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 0
                        • babychaiB Offline
                          babychai Silver Members @Łukasz Szmigiel
                          last edited by

                          @Łukasz-Szmigiel
                          i think anyone can volunteer to do it. Not necessary Moderator job right?
                          that person can open new thread and first post put the Google Spreadsheet link?

                          i think it’s not a Mod job to gather the bugs for you all.

                          Suunto Vertical Black Ruby (S/S)
                          S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                          Suunto 9 Peak All Black
                          Suunto Spartan Trainer Wrist HR (Black)

                          zhang965Z Łukasz SzmigielŁ 2 Replies Last reply Reply Quote 1
                          • zhang965Z Offline
                            zhang965 @babychai
                            last edited by

                            @babychai said in Software Firmware Update Suunto Vertical?!:

                            Łukasz-Szmigiel
                            i think anyone can volunteer to do it. Not necessary Moderator job right?
                            that person can open new thread and first post put the Google Spreadsheet link?

                            i think it’s not a Mod job to gather the bugs for you all.

                            welcome to suunto community.

                            Winners Wear Winners

                            1 Reply Last reply Reply Quote 1
                            • Łukasz SzmigielŁ Offline
                              Łukasz Szmigiel @babychai
                              last edited by

                              @babychai it would have to be someone at Suunto in order to know if the bug is acknowledged or dismissed or waiting for review or any other status.

                              That would at last allow for people like me to avoid waiting for months to fix the nag in S5.

                              S9PP 2.40.38

                              babychaiB 1 Reply Last reply Reply Quote 0
                              • babychaiB Offline
                                babychai Silver Members @Łukasz Szmigiel
                                last edited by

                                @Łukasz-Szmigiel Mod here will help us to report our bug to Suunto, no? Suunto will determine which one is the major bugs and which one is minor bugs and fix it according to the priority they set. That’s why we have to wait.
                                Whether dismissed or not it’s hard to say. Your bug is fixed doesn’t mean fixed for others because everyone usage is different. Continue to report the bug after hotfix released if still have any.
                                Just my personal opinion.

                                Suunto Vertical Black Ruby (S/S)
                                S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                Suunto 9 Peak All Black
                                Suunto Spartan Trainer Wrist HR (Black)

                                1 Reply Last reply Reply Quote 1
                                • mikekoski490M Offline
                                  mikekoski490 Bronze Member
                                  last edited by

                                  Is there an update coming this week? Tomorrow??

                                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                  Current: Suunto Race Ti

                                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                  Suunto App running on Google Pixel 8/Android 14

                                  GiPFELKiNDG 1 Reply Last reply Reply Quote 2
                                  • GiPFELKiNDG Offline
                                    GiPFELKiND Silver Members @mikekoski490
                                    last edited by

                                    @mikekoski490 all say update will come… But when!!! Should be this week… Amy infos for that?

                                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                    1 Reply Last reply Reply Quote 0
                                    • Umer JavedU Offline
                                      Umer Javed @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos said in Software Firmware Update Suunto Vertical?!:

                                      The update is bound next week around the 20nth fyi

                                      Looks like the expected rollout will be soon, assuming no other delays.

                                      GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                                      • GiPFELKiNDG Offline
                                        GiPFELKiND Silver Members @Umer Javed
                                        last edited by

                                        @Umer-Javed 🥰🥰🥰🥰yessss that would be tonight 👍👍👍👍👍HOPE FOR THIS

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        1 Reply Last reply Reply Quote 2
                                        • MiniForkliftM Offline
                                          MiniForklift Platinum Member
                                          last edited by

                                          We need to learn to be like a doctors waiting room… and have patients 😆

                                          SV Titanium Solar Forest

                                          Fenr1rF 1 Reply Last reply Reply Quote 3
                                          • Fenr1rF Offline
                                            Fenr1r @MiniForklift
                                            last edited by

                                            @MiniForklift Very humerus.

                                            1 Reply Last reply Reply Quote 3
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