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    Suunto Spartan Ultra update not available

    Scheduled Pinned Locked Moved Spartan
    14 Posts 5 Posters 864 Views
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    • isaziI Offline
      isazi Moderator
      last edited by

      I don’t think you are doing anything wrong. Is your watch paired with the Suunto app too? Maybe try to wait a bit and the update may show up. Or search the forum for ways to (manually) force the update.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      Павел БрычевП 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Павел Брычев
        last edited by

        @Павел-Брычев there were a few cases with some firewalls. If you have more issues after trying that I ll ask support for you

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        Павел БрычевП 1 Reply Last reply Reply Quote 0
        • Павел БрычевП Offline
          Павел Брычев @isazi
          last edited by

          @isazi watches was paired with suunto app. But app not work with my watches because watches software version less then required 🙂

          Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Павел Брычев
            last edited by

            @Павел-Брычев I ll get back to you as soon as support replies.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Павел Брычев
              last edited by

              @Павел-Брычев hey can you connect the watch and after it’s recognized etc, go to the top right corner -> gear icon -> send logs? Paste here the log id please.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Павел БрычевП 1 Reply Last reply Reply Quote 0
              • Павел БрычевП Offline
                Павел Брычев @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos
                I stopped all firewalls, but the problem still remains…

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Павел Брычев
                  last edited by

                  @Павел-Брычев Dont worry we will solve this. But I do need that log ID from you

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • Павел БрычевП Offline
                    Павел Брычев @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos I can’t send diagnostics…3.JPG

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      • Follow this link https://firmware.geo.movescount.com/production/Amsterdam-fw_2.8.32.8347-A.zip
                      • Download the zip file.
                      • DO NOT uncompress it
                      • Drag and drop it to Suuntolink to the gear icon to the top right corner
                      • The update will start.

                      Please come back with the result if all went fine. I am curious.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Павел БрычевП 1 Reply Last reply Reply Quote 1
                      • Павел БрычевП Offline
                        Павел Брычев @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos Yes, it helped! Watches software has been updated to version 2.8.32.
                        Thanks so much for the reactive feedback and helpful solutions!4.JPG

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 3
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Павел Брычев
                          last edited by

                          @Павел-Брычев enjoy and thank you !

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            Liinge
                            last edited by

                            Hi,

                            Not creating new topic about updates… That 2.8.32 version is quite old. I haven`t received any more updates on my Spartan for more then a year now.

                            Are there any plans to bring more updates/fixes/features to Spartan family or this is already out of question ?

                            Thanks!

                            sartoricS 1 Reply Last reply Reply Quote 2
                            • sartoricS Offline
                              sartoric Moderator @Liinge
                              last edited by

                              @Liinge
                              It isn’t planned atm … Probably anymore, as said somewhere else

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