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    Suunto Spartan Ultra update not available

    Scheduled Pinned Locked Moved Spartan
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    • Павел БрычевП Offline
      Павел Брычев
      last edited by

      Hello to everybody!
      I have a new watches with soft version 1.0.18.
      I installed suuntoLink on my PC. SuuntoLink recognized my watches, but update not available. what am I doing wrong?
      See screens below… Thanks.
      1.JPG

      2.JPG

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator
        last edited by

        I don’t think you are doing anything wrong. Is your watch paired with the Suunto app too? Maybe try to wait a bit and the update may show up. Or search the forum for ways to (manually) force the update.

        Watch: Suunto Vertical 2 Titanium Black

        Blog: isazi's home

        Павел БрычевП 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Павел Брычев
          last edited by

          @Павел-Брычев there were a few cases with some firewalls. If you have more issues after trying that I ll ask support for you

          Community Manager / Admin @Suunto
          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

          Павел БрычевП 1 Reply Last reply Reply Quote 0
          • Павел БрычевП Offline
            Павел Брычев @isazi
            last edited by

            @isazi watches was paired with suunto app. But app not work with my watches because watches software version less then required 🙂

            Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Павел Брычев
              last edited by

              @Павел-Брычев I ll get back to you as soon as support replies.

              Community Manager / Admin @Suunto
              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

              1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Павел Брычев
                last edited by

                @Павел-Брычев hey can you connect the watch and after it’s recognized etc, go to the top right corner -> gear icon -> send logs? Paste here the log id please.

                Community Manager / Admin @Suunto
                Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                Павел БрычевП 1 Reply Last reply Reply Quote 0
                • Павел БрычевП Offline
                  Павел Брычев @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos
                  I stopped all firewalls, but the problem still remains…

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Павел Брычев
                    last edited by

                    @Павел-Брычев Dont worry we will solve this. But I do need that log ID from you

                    Community Manager / Admin @Suunto
                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                    1 Reply Last reply Reply Quote 0
                    • Павел БрычевП Offline
                      Павел Брычев @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos I can’t send diagnostics…3.JPG

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        • Follow this link https://firmware.geo.movescount.com/production/Amsterdam-fw_2.8.32.8347-A.zip
                        • Download the zip file.
                        • DO NOT uncompress it
                        • Drag and drop it to Suuntolink to the gear icon to the top right corner
                        • The update will start.

                        Please come back with the result if all went fine. I am curious.

                        Community Manager / Admin @Suunto
                        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                        Павел БрычевП 1 Reply Last reply Reply Quote 1
                        • Павел БрычевП Offline
                          Павел Брычев @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos Yes, it helped! Watches software has been updated to version 2.8.32.
                          Thanks so much for the reactive feedback and helpful solutions!4.JPG

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 3
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Павел Брычев
                            last edited by

                            @Павел-Брычев enjoy and thank you !

                            Community Manager / Admin @Suunto
                            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              Liinge
                              last edited by

                              Hi,

                              Not creating new topic about updates… That 2.8.32 version is quite old. I haven`t received any more updates on my Spartan for more then a year now.

                              Are there any plans to bring more updates/fixes/features to Spartan family or this is already out of question ?

                              Thanks!

                              sartoricS 1 Reply Last reply Reply Quote 2
                              • sartoricS Offline
                                sartoric Moderator @Liinge
                                last edited by

                                @Liinge
                                It isn’t planned atm … Probably anymore, as said somewhere else

                                SVTS - 2.50.28
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 16 - One UI 8.0
                                Suunto App Android 6.10.7 beta
                                Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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