Suunto Spartan Ultra update not available

[Павел Брычев]

Hello to everybody!
I have a new watches with soft version 1.0.18.
I installed suuntoLink on my PC. SuuntoLink recognized my watches, but update not available. what am I doing wrong?
See screens below… Thanks.

[isazi]

I don’t think you are doing anything wrong. Is your watch paired with the Suunto app too? Maybe try to wait a bit and the update may show up. Or search the forum for ways to (manually) force the update.

[Dimitrios Kanellopoulos]

@Павел-Брычев there were a few cases with some firewalls. If you have more issues after trying that I ll ask support for you

[Павел Брычев]

@isazi watches was paired with suunto app. But app not work with my watches because watches software version less then required

[Dimitrios Kanellopoulos]

@Павел-Брычев I ll get back to you as soon as support replies.

[Dimitrios Kanellopoulos]

@Павел-Брычев hey can you connect the watch and after it’s recognized etc, go to the top right corner -> gear icon -> send logs? Paste here the log id please.

[Павел Брычев]

@Dimitrios-Kanellopoulos
I stopped all firewalls, but the problem still remains…

[Dimitrios Kanellopoulos]

@Павел-Брычев Dont worry we will solve this. But I do need that log ID from you

[Павел Брычев]

@Dimitrios-Kanellopoulos I can’t send diagnostics…

[Dimitrios Kanellopoulos]

• Follow this link https://firmware.geo.movescount.com/production/Amsterdam-fw_2.8.32.8347-A.zip
• Download the zip file.
• DO NOT uncompress it
• Drag and drop it to Suuntolink to the gear icon to the top right corner
• The update will start.

Please come back with the result if all went fine. I am curious.

[Павел Брычев]

@Dimitrios-Kanellopoulos Yes, it helped! Watches software has been updated to version 2.8.32.
Thanks so much for the reactive feedback and helpful solutions!

[Dimitrios Kanellopoulos]

@Павел-Брычев enjoy and thank you !

[Liinge]

Hi,

Not creating new topic about updates… That 2.8.32 version is quite old. I haven`t received any more updates on my Spartan for more then a year now.

Are there any plans to bring more updates/fixes/features to Spartan family or this is already out of question ?

Thanks!

[sartoric]

@Liinge
It isn’t planned atm … Probably anymore, as said somewhere else