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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • P Offline
      parafenomano @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos

      Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

      1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

      2- 12s reset watch —> watch shows n/a (as usual)

      3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

      4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

      Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

      cosme.costaC 1 Reply Last reply Reply Quote 0
      • cosme.costaC Offline
        cosme.costa @parafenomano
        last edited by

        @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

        @Dimitrios-Kanellopoulos

        Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

        1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

        2- 12s reset watch —> watch shows n/a (as usual)

        3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

        4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

        Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

        Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

        Mff73M P 2 Replies Last reply Reply Quote 1
        • pilleusP Offline
          pilleus
          last edited by pilleus

          It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

          Android 9.1, SA latest beta, FW latest version

          https://www.instagram.com/moves.are.life/
          Suunto Vertical Black Lime
          Suunto 9 Peak Pro Black
          Suunto Spartan Ultra Stealth Titanium

          1 Reply Last reply Reply Quote 0
          • Mff73M Online
            Mff73 @cosme.costa
            last edited by

            @cosmecosta
            I confirm
            Still 31/07 one hour ago, 01/08 now.
            It is working. Gps file is per day and not always at 00:00 for everyone.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            J 1 Reply Last reply Reply Quote 1
            • P Offline
              parafenomano @cosme.costa
              last edited by parafenomano

              @cosmecosta @Dimitrios-Kanellopoulos

              Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

              …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

              I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

              1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                So yes switching apps can force this but you should not worry so much for 24h differences

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                P 1 Reply Last reply Reply Quote 0
                • J Offline
                  johann.fuehrer Bronze Member @Mff73
                  last edited by

                  @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                  And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                  Have fun 🙂 !

                  BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                  1 Reply Last reply Reply Quote 2
                  • M Offline
                    MichalJ
                    last edited by

                    Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                    And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                    I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                    But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      Darren_M Bronze Member
                      last edited by Darren_M

                      SSWHRB
                      Date shows 2019-07-21
                      Suunto app 4.2.4.
                      Android.

                      Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        parafenomano @Dimitrios Kanellopoulos
                        last edited by parafenomano

                        @Dimitrios-Kanellopoulos @cosmecosta

                        Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                        In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                        What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                        1 Reply Last reply Reply Quote 0
                        • PierangeloP Offline
                          Pierangelo
                          last edited by

                          Now it’s ok for me.

                          Watch: Suunto Spartan Ultra
                          Suunto 3 Fitness
                          Phone: iPhone XS
                          IOS: latest version
                          SA: latest beta version

                          1 Reply Last reply Reply Quote 0
                          • Dominik SteffenD Offline
                            Dominik Steffen
                            last edited by

                            Hey guys,
                            My watch says 2019-08-14T00:00:00Z
                            Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                            suzzloS 1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator @Dominik Steffen
                              last edited by suzzlo

                              @Dominik-Steffen sorry to hear that. Mine is updated.

                              SA version? Last beta?

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User
                                last edited by

                                Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                sartoricS 1 Reply Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator @Guest
                                  last edited by

                                  @silentvoyager
                                  Try a soft reset.
                                  Mine is ok, but I had to reset to clean some zombie notifications.

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    3 days old is ok

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    J ? 2 Replies Last reply Reply Quote 0
                                    • J Offline
                                      johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                                      https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

                                      1 Reply Last reply Reply Quote 2
                                      • ? Offline
                                        A Former User @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos, Well, it is still 2019-09-28 despite syncing daily. In my experience once it fails to update once it gets stuck and stop doing any further updates. The 12 sec reset does fix it but it is still a buggy behavior.

                                        Not everyone will know to even look at AGPS but they will be getting slow times to acquire GPS and/or poor GPS accuracy and will blame Suunto.

                                        1 Reply Last reply Reply Quote 0
                                        • vimegarV Offline
                                          vimegar
                                          last edited by

                                          2019-10-07T00:00:00Z
                                          Suunto 9 Baro (2.8.28)
                                          Suunto App 4.10.4 (Beta)

                                          S9 Baro Black (FW: 2.10.26)


                                          Actual: Beer 0,5 l./min. — Red Prawns 2 Ud./ min.
                                          Goal/Objective: Beer 1 l/min. — Red Prawns 3 Ud/min.


                                          H 1 Reply Last reply Reply Quote 0
                                          • H Offline
                                            halajos Bronze Member @vimegar
                                            last edited by

                                            @Dimitrios-Kanellopoulos I had an AGPS issue today with my SSU.
                                            My last run was 3 days ago, AGPS was up to date, the SSU found GPS quickly. After that run I’ve synced to movescount via cable (using both MC and SA atm.). I missed to sync with SA as power saving mode was active on the watch.
                                            Today I vent to run and the watch didn’t find GPS. I disabled power saving and synced with SA. The sync completed, the last run appeared in SA. The watch still didn’t find GPS. I checked the AGPS data on the watch, which showed N/A. Tried to sync again, still got N/A. Finally I did a 12s reset, after which the sync updated the AGPS data correctly.
                                            I’m using the latest SA beta on Android.

                                            1 Reply Last reply Reply Quote 1
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