Software Update 2.40.38 (2025 Q1)

Sergei Ladeishchikov

Hello everyone! I encountered an incorrect display of the cursor on the map in SV compared to my location. The first time it happened with the previous version of the software. I had not used the map for a long time, but then I needed the map. The same thing happened with the current version of the software. I started the activity with the route, everything was fine and predictable, the cursor showed my location exactly until the moment when I decided to save the current location as a POI in the phone (there was no mobile connection). After that, my course always remained at the place where this POI was saved, but I could see my breadcrumb on the map. Yesterday this place was 100 km from my home. Today I went for a run at home and my cursor remained at the place of that saved POI. Restarting the watch helps to solve this problem, I don’t know for how long yet. But on a hike, saving a POI, you lose the ability to use your current location. Has this happened to anyone else?

Devis

Hello,
yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

Here what the Race S tracked. I underlined what I think it is not correct.

Thanks for any comment.

GiPFELKiND

@Devis said in Software Update 2.40.38 (2025 Q1):

Hello,
yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

Here what the Race S tracked. I underlined what I think it is not correct.

Thanks for any comment.

Do we have to press the lap button after the update every round??? Before the update the counting from the swim distance was going automatically . Had a bad Experience too today. Was swimming 30 minutes, every round 25m only the 3 first were counted in the watch and in the App.

fritzbt2013

I went for hike today with my Suunto Vertical and latest firmware. Improved navigation logic worked great overall for this scenario (unlike for cycling…). Turn notifications came at the appropriate distance to each turn I thought. There was one small issue where the ‘Distance to next waypoint’ custom data field (not the one on the map) would change to 0.01 and then 0.00 miles at every turn and then reset to distance to next waypoint. This seems inconsistent to me to have any data related to turn distance in the field now that it is dedicated to distance to waypoint only (I would expect it to just stay distance to next waypoint).

Mff73

@Sergei-Ladeishchikov
Known problem, under investigation (Suunto App issue)

jjpaz

@halajos TSS also has same behaviour.

thanasis

@Mff73 said in Software Update 2.40.38 (2025 Q1):

@Sergei-Ladeishchikov
Known problem, under investigation (Suunto App issue)

Isn’t it a bit strange that this is realer to Suunto app while he claims he didn’t have mobile connection while having the issue ?

Brad_Olwin

@thanasis Something is known about this one and it does appear app related even though that seems strange. It is happening to me as well. A soft reset will fix for a short time. Hopefully will get resolved soon.

far-blue

@thanasis I could well be the lack of a connection that caused the problem. If the watch pushes the POI data to the app and then waits for a return response before ‘unlocking’ the map from the poi (maybe waiting for confirmation of which icon to show or something) but the app never sends the response because there’s no cell data coverage then you can see how an app bug is responsible for the described issue. Not suggesting this is actually what happened but it’s a scenario that explains the symptoms.

far-blue

@jjpaz @halajos This has also been mentioned in the watch face drop topic about the Athletic watch face. There was mention of a fix but for me the values didn’t update in the morning to match the new calculations. I tried removing the watch face and re-installing it and now I find only TSB is playing up - it updates only after an activity but not in the morning.

Jordi C

My watch, for the first time, restarted itself this evening without doing anything.

Damian Tylczyński

Since update:

sleep tracking stopped to work completely.
if I stop the workout in the first minute or two, then heartrate stops to be detected later when new workout is started. Turning off and on again help.

thanasis

@far-blue @Brad_Olwin thank you both

thailon

My Vertical went to power saving mode without any interaction from my side, even batter was 45%.

Antoine

During an activity, the GPX route I was following disappeared. I tried to select it again, but it had disappeared from my list of routes on the watch, along with others. I redownloaded the GPX route into the app, and it was resynced with the watch. I was able to select it again, and I was finally able to follow the GPX route. This is the first time I’ve observed this behavior.

Artus Diver

@Devis said in Software Update 2.40.38 (2025 Q1):

Hello,
yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

Here what the Race S tracked. I underlined what I think it is not correct.

Thanks for any comment.

I have a Suunto Vertical and swimming in the pool after the latest updates is a nightmare!
It counts the distance incorrectly, LAP after 100m shows 75m and confuses swimming styles (…) It divides 100m sections into 2x50m (…)

The new algorithm has extended the time of laps approval from 4 seconds to 10 seconds. For recreational swimming it does not matter but if someone trains, the algorithm gets lost in fast and intensive intervals!
I do not know why such changes?

I am forced to go back to swimming with Suunto 9 Baro and I have no problems, everything works perfectly!!! Why can’t stick with the old algorithm?

Dimitrios Kanellopoulos

@Artus-Diver I see the post

Dimitrios Kanellopoulos

@Devis What is the problem with the 50m red circles ?

runomatic

Bug or feature (to save battery)? The widgets of the Vertcial’s standard watchface (in my case “Ressources” and “Solar”) no longer update automatically. Only when I press the middle button does the value adjust.

Jan Suchánek

@timecode Thanks! I was thinking about that. So it only shows the zone. In this case, it could be smaller, just show color and left space for another complication… But I can live with that for sure :-).