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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • S Offline
      safari @Egika
      last edited by

      @Egika said in Software Update 2.40.38 (2025 Q1):

      Possibly a bug on my Vertical: when I disable Wi-Fi under the Wireless Network Automatic menu, the setting doesn’t stick. When I return to the menu, it’s enabled again. If you don’t mind letting me know whether I’m alone with this issue, I’d appreciate it. Not a big deal, by the way — thanks to the developers for their work.

      I have the same situation. But since it is always on, there is no problem. It turns off in airplane mode anyway.
      video here https://streamable.com/mmqi3i
      language turkish

      history:
      suunto vertical solar titanium
      suunto 9 baro
      suunto ambit 3
      suunto ambit 2
      Suunto Smart Heart Rate Belt

      suunto App: apple iphone 13

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      • F Offline
        fedequei
        last edited by

        Hi everyone,

        I have a Suunto Vertical, and since updating to the latest version, I’ve noticed a decline in sleep tracking accuracy. To try and fix this, I unpaired the watch from the Suunto app and then paired it again, but the issue persists.

        Additionally, I’ve noticed that on the new watch faces, especially the Athletics one, the data doesn’t update correctly. For example, my energy level stays at 70%, but when I check the menu, it has already dropped to 65%. The only way to sync the data is by performing a reset (holding the button for 12 seconds), but as you can imagine, it’s not practical to do multiple resets per day.

        On top of that, I’m also experiencing the Wi-Fi networks bug: the setting doesn’t stay on “On.” Even if I manually switch it on, it remains off.

        Has anyone else experienced these issues? Is it possibile to go back to the previous firmware?

        EdouardE 1 Reply Last reply Reply Quote 0
        • Jan SuchánekJ Offline
          Jan Suchánek
          last edited by

          For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

          S 1 Reply Last reply Reply Quote 1
          • 2 Offline
            2b2bff @timecode
            last edited by

            @timecode ok, I get that. So the text below the 54 is referring to that 46 or so that is marked in the graph? If so, it made much more sense if last night’s value was above the graph. As it currently is presented it gives the impression that the text is referring to last nights value.

            To expand on that topic, it seems like the watch measurement isn’t synchronised with the Suunto App calculations. I have gone through a few Race S because I couldn’t make up my mind whether to keep it or not. So my Suunto App has a longer period of sleep data and the watch told me to have at least 14 days until it can present my normal range of HRV. In the Suunto App however there was a normal range present. Currently it is 48-54, what is different from the watch.
            If you have multiple watches, shouldn’t be that synchronised across them?

            Suunto Race S
            Garmin Epix Pro

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            • S Offline
              safari @Jan Suchánek
              last edited by

              @Jan-Suchánek said in Software Update 2.40.38 (2025 Q1):

              For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

              I have this problem too

              history:
              suunto vertical solar titanium
              suunto 9 baro
              suunto ambit 3
              suunto ambit 2
              Suunto Smart Heart Rate Belt

              suunto App: apple iphone 13

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              • Frederick RochetteF Offline
                Frederick Rochette Bronze Member @runomatic
                last edited by

                @runomatic
                Was the case before this update but now even after reset that doesn’t work at all…

                runomaticR 1 Reply Last reply Reply Quote 0
                • runomaticR Offline
                  runomatic Silver Members @Frederick Rochette
                  last edited by

                  @Frederick-Rochette said in Software Update 2.40.38 (2025 Q1):

                  @runomatic
                  Was the case before this update but now even after reset that doesn’t work at all…

                  I suspect the problem is caused by the app rather than the watch.

                  https://runomatic.de
                  SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                  SUUNTO WING Black
                  SUUNTO App (iOS)

                  Frederick RochetteF 1 Reply Last reply Reply Quote 1
                  • Frederick RochetteF Offline
                    Frederick Rochette Bronze Member @runomatic
                    last edited by

                    @runomatic
                    Yes but before the watch update that works well.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      Asgeir @pavel.samokha
                      last edited by

                      @pavel-samokha
                      I have a Suunto 9 Peak Pro with the new update. Alpine Skiing (Downhill) mode yesterday recorded the activity but average speed, max speed and all information just showed zero during the activity. Prior to the update it has worked fine this winter. I didn´t really do any dubugging on this like restarting the activity once I noticed just let it run through and when pressing the split time button I noticed it gave data. In the end all the data was there.

                      P 1 Reply Last reply Reply Quote 0
                      • EdouardE Offline
                        Edouard @fedequei
                        last edited by

                        @fedequei i revert back to previous firmware without any troubles. Just becareful to remove newer watchfaces because it is not supposed to be installed on older firmwares.

                        1 Reply Last reply Reply Quote 0
                        • thanasisT Offline
                          thanasis Bronze Member
                          last edited by

                          battery wise i do observe elevated consumption with the new watch faces btw,

                          let’s see . 10% per day at the moment

                          surfboomerangS 1 Reply Last reply Reply Quote 2
                          • flo7zF Offline
                            flo7z Silver Members
                            last edited by flo7z

                            for the S9PP, I have to say it works very well after this update !
                            except for the GPS mode that’s always set as custom (but does not seem to be an issue since it uses he Performence settings I believe), I like the Navigation setting thats keeps the last setting, unlike before.
                            And the sleep tracker data that don’t match in the app but are fine in the watch.
                            The new swim face is nicer too.
                            the battery life is excellent.

                            Florian Z.
                            Suunto 9 Peak Pro
                            Suunto Wings
                            Suunto D4
                            Suunto Ambit 3 Peak

                            1 Reply Last reply Reply Quote 0
                            • Ars VitaeA Offline
                              Ars Vitae Bronze Member
                              last edited by

                              This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

                              Ars VitaeA 1 Reply Last reply Reply Quote 0
                              • Jan SuchánekJ Offline
                                Jan Suchánek
                                last edited by

                                I realized, that I don’t have clock/time at the top of the display while doing strength activity. Don’t know if it was there before, but should be according to preview in SA. While running or walking, the time is there. Suunto Race.

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                                • surfboomerangS Offline
                                  surfboomerang @thanasis
                                  last edited by surfboomerang

                                  @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                  I’m using the new athlete watch face

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  TieutieuT thanasisT 2 Replies Last reply Reply Quote 0
                                  • TieutieuT Offline
                                    Tieutieu Platinum Member @surfboomerang
                                    last edited by

                                    @surfboomerang Same for me : no particular battery drain on both my SRs and SV, also using new watchfaces

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

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                                    • timecodeT Offline
                                      timecode
                                      last edited by

                                      No battery drain on Vertical. Same battery drain on S9PP (20% per day), the update didn’t help, unfortunately.

                                      1 Reply Last reply Reply Quote 0
                                      • thanasisT Offline
                                        thanasis Bronze Member @surfboomerang
                                        last edited by

                                        @surfboomerang said in Software Update 2.40.38 (2025 Q1):

                                        @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                        I’m using the new athlete watch face

                                        And cannot understand why though . Suddenly the battery is terrible

                                        Mff73M gerasimosG 2 Replies Last reply Reply Quote 0
                                        • Ars VitaeA Offline
                                          Ars Vitae Bronze Member @Ars Vitae
                                          last edited by

                                          @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

                                          This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

                                          An update:
                                          My problem boils down to the question: can I somehow leave the sleep tracking settings untouched and only manage my 24/7 wrist HR? It was possible and very easy to do before this update. Please tell me that’s a simple bug and will be fixed.

                                          1 Reply Last reply Reply Quote 0
                                          • sky-runnerS Offline
                                            sky-runner Silver Members @pavel.samokha
                                            last edited by sky-runner

                                            @pavel-samokha said in Software Update 2.40.38 (2025 Q1):

                                            Improved turn-by-turn notification logic

                                            Today was my first chance to try the new turn-by-turn navigation logic during a trail run and I should say I am quite disappointed. I provided some critique of the previous turn-by-turn implementation - it had some flaws and was confusing, but still functional once you understood how it worked. In contrast, the new “improved” logic is simply not functional.

                                            There are two issues that make it borderline useless:

                                            1. There is a single notification that, as I understand is supposed to come up 20 meters before the turn. That is 62 feet - I saw that number on the watch a few times. But in reality it usually popped up just a few meters before the turn (typically less than 5 meters) and in one case it came up after I had already turned. I wasn’t running that fast - perhaps around 9:30-10 min/mile or about 6 min/km. That is roughly 2.5 meters per second. With that speed, if it came up 20 meters before the turn it would stay up for 8 seconds. But in reality the notification usually disappeared in 1-2 seconds - as soon as I actually reached the turn. Unless I was specifically watching for the notification because I knew where all the turns were, I usually missed it. And let me mention that when running on a technical terrain, especially if it is a downhill, it is not always possible to take the eyes off the trail and look at the watch.

                                            2. Outside of those 1-2 seconds when the turn notification is shown, there is absolutely no indication of where the turns are. Most of the time the watch shows the distance to the end of the route (or I supposed a distance to the next waypoint) at the bottom of the map. This simply won’t do when running in a completely unfamiliar place.

                                            I much preferred the way the way it was implemented previously - the next turn always being shown at the bottom of the map with the remaining distance. I understand that that makes it impossible to also see distance to next waypoint. But that is exactly why next waypoint should have its own dedicated screen with additional details like the waypoint name, the remaining distance, the elevation difference, ETE, etc.

                                            Please change the map to the previous behavior. And then on top of that the notification should come up a bit early so that there are 5-10 seconds to see it. Or perhaps the notification should come up twice - some distance before the turn and then again right at the turn.

                                            M T 2 Replies Last reply Reply Quote 8
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