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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • thanasisT Offline
      thanasis Bronze Member @Mff73
      last edited by

      @Mff73 said in Software Update 2.40.38 (2025 Q1):

      @Sergei-Ladeishchikov
      Known problem, under investigation (Suunto App issue)

      Isn’t it a bit strange that this is realer to Suunto app while he claims he didn’t have mobile connection while having the issue ?

      Brad_OlwinB F 2 Replies Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @thanasis
        last edited by

        @thanasis Something is known about this one and it does appear app related even though that seems strange. It is happening to me as well. A soft reset will fix for a short time. Hopefully will get resolved soon.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 1
        • F Offline
          far-blue Bronze Member @thanasis
          last edited by

          @thanasis I could well be the lack of a connection that caused the problem. If the watch pushes the POI data to the app and then waits for a return response before ‘unlocking’ the map from the poi (maybe waiting for confirmation of which icon to show or something) but the app never sends the response because there’s no cell data coverage then you can see how an app bug is responsible for the described issue. Not suggesting this is actually what happened but it’s a scenario that explains the symptoms.

          thanasisT 1 Reply Last reply Reply Quote 0
          • F Offline
            far-blue Bronze Member @jjpaz
            last edited by

            @jjpaz @halajos This has also been mentioned in the watch face drop topic about the Athletic watch face. There was mention of a fix but for me the values didn’t update in the morning to match the new calculations. I tried removing the watch face and re-installing it and now I find only TSB is playing up - it updates only after an activity but not in the morning.

            1 Reply Last reply Reply Quote 1
            • Jordi CJ Offline
              Jordi C
              last edited by Jordi C

              My watch, for the first time, restarted itself this evening without doing anything.

              1 Reply Last reply Reply Quote 0
              • Damian TylczyńskiD Offline
                Damian Tylczyński
                last edited by

                Since update:

                • sleep tracking stopped to work completely.
                • if I stop the workout in the first minute or two, then heartrate stops to be detected later when new workout is started. Turning off and on again help.
                1 Reply Last reply Reply Quote 0
                • thanasisT Offline
                  thanasis Bronze Member @far-blue
                  last edited by

                  @far-blue @Brad_Olwin thank you both

                  1 Reply Last reply Reply Quote 1
                  • thailonT Offline
                    thailon Bronze Member
                    last edited by

                    My Vertical went to power saving mode without any interaction from my side, even batter was 45%.


                    T3c, Quest, Ambit3 Peak, 9PP, Vertical

                    1 Reply Last reply Reply Quote 0
                    • AntoineA Offline
                      Antoine Bronze Member
                      last edited by Antoine

                      During an activity, the GPX route I was following disappeared. I tried to select it again, but it had disappeared from my list of routes on the watch, along with others. I redownloaded the GPX route into the app, and it was resynced with the watch. I was able to select it again, and I was finally able to follow the GPX route. This is the first time I’ve observed this behavior.

                      Watch: Suunto vertical solar

                      1 Reply Last reply Reply Quote 0
                      • A Online
                        Artus Diver @Devis
                        last edited by

                        @Devis said in Software Update 2.40.38 (2025 Q1):

                        Hello,
                        yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

                        I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
                        From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

                        Here what the Race S tracked. I underlined what I think it is not correct.

                        964f2055-598b-454e-99af-c9d34eb43d59-image.png

                        Thanks for any comment.

                        I have a Suunto Vertical and swimming in the pool after the latest updates is a nightmare!
                        It counts the distance incorrectly, LAP after 100m shows 75m and confuses swimming styles (…) It divides 100m sections into 2x50m (…)

                        The new algorithm has extended the time of laps approval from 4 seconds to 10 seconds. For recreational swimming it does not matter but if someone trains, the algorithm gets lost in fast and intensive intervals!
                        I do not know why such changes?

                        I am forced to go back to swimming with Suunto 9 Baro and I have no problems, everything works perfectly!!! Why can’t stick with the old algorithm?

                        Suunto Viper
                        Suunto HelO2
                        Suunto Ambit 3 PEAK
                        Suunto 9 Baro Titanium
                        Suunto Vertical

                        Dimitrios KanellopoulosD Ars VitaeA 2 Replies Last reply Reply Quote 2
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Artus Diver
                          last edited by

                          @Artus-Diver I see the post

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          D 1 Reply Last reply Reply Quote 1
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Devis
                            last edited by

                            @Devis What is the problem with the 50m red circles ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            Inge NallssonI 1 Reply Last reply Reply Quote 0
                            • Alastair PoldenA Offline
                              Alastair Polden
                              last edited by

                              I can no longer connect my vertical watch to WiFi. It was previously working. Steps I have taken to rectify:
                              Disabled 5ghz WiFi
                              Restarted router
                              Restarted watch
                              Restarted phone

                              The last step to try is a hard reset of the watch but if I’m unable to reconnect to WiFi, I will have lost the downloaded maps i currently have on the watch.

                              Software 2.40.38
                              Model 0w222
                              Hardware 3211e2
                              PPG 0.4.65
                              Wlan v000052

                              1 Reply Last reply Reply Quote 0
                              • runomaticR Offline
                                runomatic Silver Members
                                last edited by

                                Bug or feature (to save battery)? The widgets of the Vertcial’s standard watchface (in my case “Ressources” and “Solar”) no longer update automatically. Only when I press the middle button does the value adjust.

                                https://runomatic.de
                                SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                SUUNTO WING Black
                                SUUNTO App (iOS)

                                1 Reply Last reply Reply Quote 0
                                • Jan SuchánekJ Offline
                                  Jan Suchánek @timecode
                                  last edited by

                                  @timecode Thanks! I was thinking about that. So it only shows the zone. In this case, it could be smaller, just show color and left space for another complication… But I can live with that for sure :-).

                                  F 1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    fedequei @Jan Suchánek
                                    last edited by

                                    @Jan-Suchánek I have the same problem

                                    1 Reply Last reply Reply Quote 0
                                    • Matthias JäggliM Offline
                                      Matthias Jäggli @pavel.samokha
                                      last edited by

                                      @pavel-samokha And everytime something updates. it resets the watch face and it’s colors and complications. PLEASE leave this alone, it’s so annoying

                                      pavel.samokhaP 1 Reply Last reply Reply Quote 1
                                      • pilleusP Offline
                                        pilleus
                                        last edited by pilleus

                                        Air pressure complication doesn’t change the horizontal arrow despite of increasing air pressure (1014 to 1024 hPa within 12 hours).

                                        On Vertical and 9PP with the choosen watchface. 🤔

                                        1000089303.jpg

                                        https://www.instagram.com/moves.are.life/
                                        Suunto Vertical Black Lime
                                        Suunto 9 Peak Pro Black
                                        Suunto Spartan Ultra Stealth Titanium

                                        sartoricS runomaticR 2 Replies Last reply Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator @pilleus
                                          last edited by sartoric

                                          @pilleus
                                          baro trend shows 2 X 3 hours timeframes and there should be a threshold I don’t remember at the moment.

                                          It works ok on my Vertical

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          pilleusP 1 Reply Last reply Reply Quote 0
                                          • runomaticR Offline
                                            runomatic Silver Members @pilleus
                                            last edited by runomatic

                                            @pilleus That is the same bug as mine, i suppose. (2 posts above yours)

                                            https://runomatic.de
                                            SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                            SUUNTO WING Black
                                            SUUNTO App (iOS)

                                            1 Reply Last reply Reply Quote 1
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