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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • F Offline
      far-blue Bronze Member @thanasis
      last edited by

      @thanasis I could well be the lack of a connection that caused the problem. If the watch pushes the POI data to the app and then waits for a return response before ‘unlocking’ the map from the poi (maybe waiting for confirmation of which icon to show or something) but the app never sends the response because there’s no cell data coverage then you can see how an app bug is responsible for the described issue. Not suggesting this is actually what happened but it’s a scenario that explains the symptoms.

      thanasisT 1 Reply Last reply Reply Quote 0
      • F Offline
        far-blue Bronze Member @jjpaz
        last edited by

        @jjpaz @halajos This has also been mentioned in the watch face drop topic about the Athletic watch face. There was mention of a fix but for me the values didn’t update in the morning to match the new calculations. I tried removing the watch face and re-installing it and now I find only TSB is playing up - it updates only after an activity but not in the morning.

        1 Reply Last reply Reply Quote 1
        • Jordi CJ Offline
          Jordi C
          last edited by Jordi C

          My watch, for the first time, restarted itself this evening without doing anything.

          1 Reply Last reply Reply Quote 0
          • Damian TylczyńskiD Offline
            Damian Tylczyński
            last edited by

            Since update:

            • sleep tracking stopped to work completely.
            • if I stop the workout in the first minute or two, then heartrate stops to be detected later when new workout is started. Turning off and on again help.
            1 Reply Last reply Reply Quote 0
            • thanasisT Offline
              thanasis Bronze Member @far-blue
              last edited by

              @far-blue @Brad_Olwin thank you both

              1 Reply Last reply Reply Quote 1
              • thailonT Offline
                thailon Bronze Member
                last edited by

                My Vertical went to power saving mode without any interaction from my side, even batter was 45%.


                T3c, Quest, Ambit3 Peak, 9PP, Vertical

                1 Reply Last reply Reply Quote 0
                • AntoineA Offline
                  Antoine Bronze Member
                  last edited by Antoine

                  During an activity, the GPX route I was following disappeared. I tried to select it again, but it had disappeared from my list of routes on the watch, along with others. I redownloaded the GPX route into the app, and it was resynced with the watch. I was able to select it again, and I was finally able to follow the GPX route. This is the first time I’ve observed this behavior.

                  Watch: Suunto vertical solar

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    Artus Diver @Devis
                    last edited by

                    @Devis said in Software Update 2.40.38 (2025 Q1):

                    Hello,
                    yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

                    I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
                    From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

                    Here what the Race S tracked. I underlined what I think it is not correct.

                    964f2055-598b-454e-99af-c9d34eb43d59-image.png

                    Thanks for any comment.

                    I have a Suunto Vertical and swimming in the pool after the latest updates is a nightmare!
                    It counts the distance incorrectly, LAP after 100m shows 75m and confuses swimming styles (…) It divides 100m sections into 2x50m (…)

                    The new algorithm has extended the time of laps approval from 4 seconds to 10 seconds. For recreational swimming it does not matter but if someone trains, the algorithm gets lost in fast and intensive intervals!
                    I do not know why such changes?

                    I am forced to go back to swimming with Suunto 9 Baro and I have no problems, everything works perfectly!!! Why can’t stick with the old algorithm?

                    Suunto Viper
                    Suunto HelO2
                    Suunto Ambit 3 PEAK
                    Suunto 9 Baro Titanium
                    Suunto Vertical

                    Dimitrios KanellopoulosD Ars VitaeA 2 Replies Last reply Reply Quote 2
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Artus Diver
                      last edited by

                      @Artus-Diver I see the post

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      D 1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Devis
                        last edited by

                        @Devis What is the problem with the 50m red circles ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Inge NallssonI 1 Reply Last reply Reply Quote 0
                        • Alastair PoldenA Offline
                          Alastair Polden
                          last edited by

                          I can no longer connect my vertical watch to WiFi. It was previously working. Steps I have taken to rectify:
                          Disabled 5ghz WiFi
                          Restarted router
                          Restarted watch
                          Restarted phone

                          The last step to try is a hard reset of the watch but if I’m unable to reconnect to WiFi, I will have lost the downloaded maps i currently have on the watch.

                          Software 2.40.38
                          Model 0w222
                          Hardware 3211e2
                          PPG 0.4.65
                          Wlan v000052

                          1 Reply Last reply Reply Quote 0
                          • runomaticR Offline
                            runomatic Silver Members
                            last edited by

                            Bug or feature (to save battery)? The widgets of the Vertcial’s standard watchface (in my case “Ressources” and “Solar”) no longer update automatically. Only when I press the middle button does the value adjust.

                            https://runomatic.de
                            SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                            SUUNTO WING Black
                            SUUNTO App (iOS)

                            1 Reply Last reply Reply Quote 0
                            • Jan SuchánekJ Offline
                              Jan Suchánek @timecode
                              last edited by

                              @timecode Thanks! I was thinking about that. So it only shows the zone. In this case, it could be smaller, just show color and left space for another complication… But I can live with that for sure :-).

                              F 1 Reply Last reply Reply Quote 0
                              • F Offline
                                fedequei @Jan Suchánek
                                last edited by

                                @Jan-Suchánek I have the same problem

                                1 Reply Last reply Reply Quote 0
                                • Matthias JäggliM Offline
                                  Matthias Jäggli @pavel.samokha
                                  last edited by

                                  @pavel-samokha And everytime something updates. it resets the watch face and it’s colors and complications. PLEASE leave this alone, it’s so annoying

                                  pavel.samokhaP 1 Reply Last reply Reply Quote 1
                                  • pilleusP Offline
                                    pilleus
                                    last edited by pilleus

                                    Air pressure complication doesn’t change the horizontal arrow despite of increasing air pressure (1014 to 1024 hPa within 12 hours).

                                    On Vertical and 9PP with the choosen watchface. 🤔

                                    1000089303.jpg

                                    https://www.instagram.com/moves.are.life/
                                    Suunto Vertical Black Lime
                                    Suunto 9 Peak Pro Black
                                    Suunto Spartan Ultra Stealth Titanium

                                    sartoricS runomaticR 2 Replies Last reply Reply Quote 0
                                    • sartoricS Offline
                                      sartoric Moderator @pilleus
                                      last edited by sartoric

                                      @pilleus
                                      baro trend shows 2 X 3 hours timeframes and there should be a threshold I don’t remember at the moment.

                                      It works ok on my Vertical

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.2.5 beta
                                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                      pilleusP 1 Reply Last reply Reply Quote 0
                                      • runomaticR Offline
                                        runomatic Silver Members @pilleus
                                        last edited by runomatic

                                        @pilleus That is the same bug as mine, i suppose. (2 posts above yours)

                                        https://runomatic.de
                                        SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                        SUUNTO WING Black
                                        SUUNTO App (iOS)

                                        1 Reply Last reply Reply Quote 1
                                        • pilleusP Offline
                                          pilleus @sartoric
                                          last edited by pilleus

                                          @sartoric said in Software Update 2.40.38 (2025 Q1):

                                          @pilleus
                                          baro trend shows 2 X 3 hours timeframes and there should be a threshold I don’t remember at the moment.

                                          It works ok on my Vertical

                                          No change since the update. Always the ➡️ arrow despite the steady increase from 1014 to 1024 hPa within 12 hours. There should be a arrow showing ↗️

                                          https://www.instagram.com/moves.are.life/
                                          Suunto Vertical Black Lime
                                          Suunto 9 Peak Pro Black
                                          Suunto Spartan Ultra Stealth Titanium

                                          pilleusP 1 Reply Last reply Reply Quote 0
                                          • Inge NallssonI Offline
                                            Inge Nallsson @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in Software Update 2.40.38 (2025 Q1):

                                            @Devis What is the problem with the 50m red circles

                                            I believe the confusion comes from an issue I layed out in the posting https://forum.suunto.com/post/164067 (Several swim issues and questions). Whether being, as @Artus-Diver calls it, a ‘recreational’ swimmer or doing more of a ‘training’ session we users expect that pressing the supposed ‘Lap’ button will mark the distance since a previous button press AND give the exact timing between the presses.

                                            But, as I showed in the linked posting, the ‘Lap’ button does (probably) not effect the timing at all and is just a means of summarising the automatic “Interval” counting the watch does by itself. It is thus very likely that a ‘recreational’ swimmer (pushing the ‘Lap’ button for every length *) will experience 0 metres lengths or, as in this case, 50 metres while expecting 25 because the the automatic counting easily is disturbed by slowing down or faffing with the watch or less than stellar push-offs. Remember, a ‘Lap’ button press is in no way decoupled from the automatic “Interval” counting.

                                            • Many ‘recreational’ swimmers count lengths instead of metres and therefore rely on the ‘Lap’ button doing the logical thing, i.e. in a 25m pool mark 1 length and that being 25 metres. The concept of automatic “Interval” counting (of varying lengths) is for them profoundly alien.

                                            Suunto Race S

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