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    Suunto 2.50.28 hot-fix Q4

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    • Bigb0zzB Offline
      Bigb0zz @Александр Даниленко
      last edited by Bigb0zz

      @mich-heller I suspect the HR belt is causing the crashes. What model are you paired with?

      2 mich hellerM 2 Replies Last reply Reply Quote 0
      • 2 Offline
        2b2bff Silver Members @Bigb0zz
        last edited by

        @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

        23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
        2 crashes in total - how likely can this be the HRM?

        Suunto Race S
        Garmin Epix Pro

        Bigb0zzB 1 Reply Last reply Reply Quote 0
        • Bigb0zzB Offline
          Bigb0zz @2b2bff
          last edited by

          @2b2bff said in Suunto 2.50.28 hot-fix Q4:

          @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

          23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
          2 crashes in total - how likely can this be the HRM?

          That’s quite a bit fewer crashes than I’ve experienced. It’s possible the belt isn’t the main issue for you.

          1 Reply Last reply Reply Quote 2
          • mich hellerM Offline
            mich heller @Bigb0zz
            last edited by

            @Bigb0zz yes, I have the same suspicions. I’m using Polar H10.

            Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

            1 Reply Last reply Reply Quote 0
            • Александр ДаниленкоА Offline
              Александр Даниленко @Dimitrios Kanellopoulos
              last edited by Александр Даниленко

              @Dimitrios-Kanellopoulos

              I founded new bug in the watches related to structured workouts in swimming in the latest hotfix.

              Today I swam this kind of training, using structured workout option in SuuntoPlus:
              1000069971.jpg

              Here is what watches show me after training:
              1000069962.jpg
              1000069965.jpg

              As you can see, interval distances are not related to what I actually swam. Those distances are not multiple to the pool length (25m).

              However, during the training intervals were showing correctly (…400m 50m 50m 50m 50m…), but not after ending the training.

              This bug only appears when I use structured workouts in swimming. Without structured workouts plan everything is showing normally.

              Suunto Race S

              Manuel ExtremeM 2 Replies Last reply Reply Quote 1
              • T Offline
                tkernen
                last edited by

                Hi team,

                I’m struggling to get the SV2 FW 2.50.28 to support 3 SuuntoPlus apps that was introduced in the 2.50.26.

                I’ve recreated my custom sport modes, just in case, but still no luck.

                I want to enable my scheduled training and 2 sensors via the apps (ex: Core BodyTemp & Stryd). When I enable the 3rd one, it always hangs or gives me an error message that I have reached the max SuuntoApps supported.

                Is anyone else facing this issue?

                Ambit 3 Peak, S9 Baro Ti, S9 Peak Ti, Vertical 1 Ti, Vertical 2 Ti

                1 Reply Last reply Reply Quote 0
                • J Offline
                  JuanPh Bronze Member
                  last edited by JuanPh

                  Hi everyone,

                  I cannot find automatic transitions for triathlon. It is not proposed by the app when I try to create a new triathlon mode. Do I do something wrong? Screenshot_20260214_164354_Suunto.jpg
                  App version 6.7.12
                  Watch 2.50.28

                  1 Reply Last reply Reply Quote 0
                  • Александр ДаниленкоА Offline
                    Александр Даниленко @Dimitrios Kanellopoulos
                    last edited by Александр Даниленко

                    @Dimitrios-Kanellopoulos

                    I dont know what happened, but last 2 nights watches detect my sleep as a nap only:
                    1000070721.jpg

                    1000070724.jpg

                    Also, not all the times, when I had a “nap” are correct on the watch - this happened before pretty often.

                    Suunto Race S

                    Manuel ExtremeM 1 Reply Last reply Reply Quote 0
                    • Manuel ExtremeM Online
                      Manuel Extreme @Александр Даниленко
                      last edited by

                      @Александр-Даниленко
                      Check the heart rate monitoring. If you find gaps in the graph, it also affects sleep tracking.
                      The interrupted monitoring is likely due to a sensor “sensitivity” issue that I have reported several times.

                      Александр ДаниленкоА 1 Reply Last reply Reply Quote 1
                      • Manuel ExtremeM Online
                        Manuel Extreme @Александр Даниленко
                        last edited by

                        @Александр-Даниленко How did you set up the workout? In interval workouts, I can’t find the option to use swim mode.

                        Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                        • Александр ДаниленкоА Offline
                          Александр Даниленко @Manuel Extreme
                          last edited by

                          @Manuel-Extreme
                          There are plots of HR for those days. Actually in the Monday morning I could see even average HR of that “nap” - it was 45.

                          1000070955.jpg
                          1000070957.jpg

                          Suunto Race S

                          Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                          • Александр ДаниленкоА Offline
                            Александр Даниленко @Manuel Extreme
                            last edited by Александр Даниленко

                            @Manuel-Extreme I set it as “Any” sport, when creating workout plan.

                            It used to work for 2 years in swimming Im using Suunto watch.

                            Suunto Race S

                            1 Reply Last reply Reply Quote 1
                            • Александр ДаниленкоА Offline
                              Александр Даниленко @Александр Даниленко
                              last edited by Александр Даниленко

                              Still detects my sleep as napping 😅

                              1000070991.jpg

                              Going to do hard reset. Soft reset didn’t help 🫤

                              Update 1:
                              Hard reset didn’t help:
                              1000071390.jpg

                              Update 2:
                              Unlike hard reset, soft reset helped:
                              1000071691.jpg

                              Suunto Race S

                              1 Reply Last reply Reply Quote 0
                              • Ecki D.E Offline
                                Ecki D. Bronze Member
                                last edited by

                                After the latest firmware update I’ve noticed something new and wanted to check if others are seeing the same.

                                Since yesterday my 9 Peak Pro has stopped the OHR sensor three times – always after a training session, possibly after syncing.

                                I never had this issue before. Maybe once per month during the night, but never directly after an activity.

                                It happened once yesterday and twice today. The only way to recover so far has been a full restart of the watch.

                                In addition, with the recent Suunto App update the number of routes that can be synced to the 9PP seems to have been reduced (from 20 to 15?). On Monday I had to delete 6 routes just to sync one new route.

                                I really like the watch and the Suunto ecosystem overall, so I’m hoping this is something that can be looked into and improved.

                                Has anyone else experienced the OHR stopping after activities?
                                Any recommendations or known workarounds?

                                Also, just out of curiosity: are there current Suunto models where this kind of issue is less common? I’d prefer to stay with Suunto — features are great — but reliability is very important to me.

                                https://www.strava.com/athletes/37982563
                                https://www.instagram.com/macdev

                                E Ádám PatkósÁ 2 Replies Last reply Reply Quote 1
                                • Manuel ExtremeM Online
                                  Manuel Extreme @Александр Даниленко
                                  last edited by

                                  @Александр-Даниленко same problem on vertical 2 IMG_6278.jpg

                                  1 Reply Last reply Reply Quote 1
                                  • E Offline
                                    Elipsus Silver Members @Ecki D.
                                    last edited by

                                    @Ecki-D. yup, the HR thing going offline happened twice with the latest update, and i’m having very erratic behavior when the watch turned iself of on multiple occasion last weeks, it “seems” to be ok now, i charged it again to 100% and let it idle on the charger for 2 more hours.
                                    I had to find a “dumb” charger as the others wouldn’t charge the watch above 90ish percent (i think the current is too low and the charger goes offline, i’ve seen this especially on power banks

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      misu763 Bronze Member
                                      last edited by

                                      Since the latest update and the hotfix, I experienced the HR unexpected off three time… all the time I activated a soft reset and the sensor started to work again quickly.
                                      Luckily I noticed the fact as I started the training record and the HR was not synced…
                                      I hope a new hotfix could delete this annoying problem…crossed fingers here!

                                      S9PP Ti Slate

                                      Ecki D.E 1 Reply Last reply Reply Quote 1
                                      • Ecki D.E Offline
                                        Ecki D. Bronze Member @misu763
                                        last edited by

                                        @misu763 It helps me to have the passcode function enabled.

                                        So everytime the hr sensor fails, the watch thinks it is not on the wrist anymore and locks itself.
                                        So as soon as I have to dial in the passcode I know something is wrong.

                                        https://www.strava.com/athletes/37982563
                                        https://www.instagram.com/macdev

                                        M 1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          misu763 Bronze Member @Ecki D.
                                          last edited by

                                          @Ecki-D.
                                          Clever strategy! Thank you for the suggestion!

                                          S9PP Ti Slate

                                          1 Reply Last reply Reply Quote 1
                                          • T Offline
                                            The_77 Silver Members
                                            last edited by

                                            I have nothing exciting to note other than my alarms both went off 50 minutes later than planned today, on 9PP. I suppose it’s possible I snoozed them both 5 times or slept through them but I have doubts.

                                            Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                            D 1 Reply Last reply Reply Quote 2
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