Suunto 2.50.28 hot-fix Q4

mich heller

@Bigb0zz yes, I have the same suspicions. I’m using Polar H10.

Александр Даниленко

I founded new bug in the watches related to structured workouts in swimming in the latest hotfix.

Today I swam this kind of training, using structured workout option in SuuntoPlus:

Here is what watches show me after training:

As you can see, interval distances are not related to what I actually swam. Those distances are not multiple to the pool length (25m).

However, during the training intervals were showing correctly (…400m 50m 50m 50m 50m…), but not after ending the training.

This bug only appears when I use structured workouts in swimming. Without structured workouts plan everything is showing normally.

tkernen

Hi team,

I’m struggling to get the SV2 FW 2.50.28 to support 3 SuuntoPlus apps that was introduced in the 2.50.26.

I’ve recreated my custom sport modes, just in case, but still no luck.

I want to enable my scheduled training and 2 sensors via the apps (ex: Core BodyTemp & Stryd). When I enable the 3rd one, it always hangs or gives me an error message that I have reached the max SuuntoApps supported.

Is anyone else facing this issue?

JuanPh

Hi everyone,

I cannot find automatic transitions for triathlon. It is not proposed by the app when I try to create a new triathlon mode. Do I do something wrong?
App version 6.7.12
Watch 2.50.28

Александр Даниленко

@Dimitrios-Kanellopoulos

I dont know what happened, but last 2 nights watches detect my sleep as a nap only:

Also, not all the times, when I had a “nap” are correct on the watch - this happened before pretty often.

Manuel Extreme

@Александр-Даниленко
Check the heart rate monitoring. If you find gaps in the graph, it also affects sleep tracking.
The interrupted monitoring is likely due to a sensor “sensitivity” issue that I have reported several times.

Manuel Extreme

@Александр-Даниленко How did you set up the workout? In interval workouts, I can’t find the option to use swim mode.

Александр Даниленко

@Manuel-Extreme
There are plots of HR for those days. Actually in the Monday morning I could see even average HR of that “nap” - it was 45.

Александр Даниленко

@Manuel-Extreme I set it as “Any” sport, when creating workout plan.

It used to work for 2 years in swimming Im using Suunto watch.

Александр Даниленко

Still detects my sleep as napping

Going to do hard reset. Soft reset didn’t help 🫤

Update 1:
Hard reset didn’t help:

Update 2:
Unlike hard reset, soft reset helped:

Ecki D.

After the latest firmware update I’ve noticed something new and wanted to check if others are seeing the same.

Since yesterday my 9 Peak Pro has stopped the OHR sensor three times – always after a training session, possibly after syncing.

I never had this issue before. Maybe once per month during the night, but never directly after an activity.

It happened once yesterday and twice today. The only way to recover so far has been a full restart of the watch.

In addition, with the recent Suunto App update the number of routes that can be synced to the 9PP seems to have been reduced (from 20 to 15?). On Monday I had to delete 6 routes just to sync one new route.

I really like the watch and the Suunto ecosystem overall, so I’m hoping this is something that can be looked into and improved.

Has anyone else experienced the OHR stopping after activities?
Any recommendations or known workarounds?

Also, just out of curiosity: are there current Suunto models where this kind of issue is less common? I’d prefer to stay with Suunto — features are great — but reliability is very important to me.

Manuel Extreme

@Александр-Даниленко same problem on vertical 2

Elipsus

@Ecki-D. yup, the HR thing going offline happened twice with the latest update, and i’m having very erratic behavior when the watch turned iself of on multiple occasion last weeks, it “seems” to be ok now, i charged it again to 100% and let it idle on the charger for 2 more hours.
I had to find a “dumb” charger as the others wouldn’t charge the watch above 90ish percent (i think the current is too low and the charger goes offline, i’ve seen this especially on power banks

misu763

Since the latest update and the hotfix, I experienced the HR unexpected off three time… all the time I activated a soft reset and the sensor started to work again quickly.
Luckily I noticed the fact as I started the training record and the HR was not synced…
I hope a new hotfix could delete this annoying problem…crossed fingers here!

Ecki D.

@misu763 It helps me to have the passcode function enabled.

So everytime the hr sensor fails, the watch thinks it is not on the wrist anymore and locks itself.
So as soon as I have to dial in the passcode I know something is wrong.

misu763

@Ecki-D.
Clever strategy! Thank you for the suggestion!

The_77

I have nothing exciting to note other than my alarms both went off 50 minutes later than planned today, on 9PP. I suppose it’s possible I snoozed them both 5 times or slept through them but I have doubts.

Ádám Patkós

@Ecki-D. The OHR sensor doesn’t work for me either, the latest firmware. I restored it to 2.50.26 and it’s been perfect ever since.

duffman19

@The_77 Any chance the watch face could have been touching your skin when the alarm was supposed to go off? The touch screen activates a moment before the vibration or sound does when an alarm goes off, making it possible to snooze or dismiss it without even knowing. It’s possible this could have happened 5 times if you didn’t move.

Old software required a button push to turn off or snooze the alarm. This is the way it should be. Not sure why it changed.

The_77

@duffman19 I mean, I was wearing long sleeves, so theoretically they could have been touching the surface, if that’s the case then it’s plausible.

I guess if it happens again I’ll find out!