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    Suunto 2.50.28 hot-fix Q4

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    • G Offline
      Geoffwilli @Mads Hintz-Madsen
      last edited by

      @Mads-Hintz-Madsen Hi, yes i’ve tried all of the practical suggestions to help ‘regain’ the battery how it was. Nothin has worked unfortunately. This is the first time i’ve had an issue with a suunto watch, previously had a suunto trainer, and then suunto 9 Baro. I’m awaiting to hear back from suunto to see if they can fix the watch, as you say you don’t want to just put it in the bin!

      1 Reply Last reply Reply Quote 0
      • 2 Offline
        2b2bff Silver Members
        last edited by

        It happened again: My Race S completely stopped tracking anything some time after setting DND mode until I switched off DND again. Same thing like I wrote a couple of weeks ago here.
        No HR, no Resources, no Sleep… I didn’t do anything different than on the days it worked…

        Suunto Race S
        Garmin Epix Pro

        herlasH 1 Reply Last reply Reply Quote 0
        • herlasH Offline
          herlas Silver Members @2b2bff
          last edited by

          @2b2bff known reported issue on Suunto race S, reported and ack’ed by Suunto, it’s a regression on latest firmware.

          SRS Ti
          SRun (primarily road runner so testing SRun is a must ;))
          A3P (drill mode for pool swimming 🤦🤷)
          Galaxy Z Flip 3 / Galaxy S24+

          2 1 Reply Last reply Reply Quote 1
          • 2 Offline
            2b2bff Silver Members @herlas
            last edited by

            @herlas I wonder if there will be another hotfix release or if we have to wait for Q1 2026…

            Suunto Race S
            Garmin Epix Pro

            P 1 Reply Last reply Reply Quote 0
            • 2 Offline
              2b2bff Silver Members
              last edited by

              And yes, today, nearly a year after it happened the last (and first) time, my watch just froze and restarted during a run…

              Suunto Race S
              Garmin Epix Pro

              mich hellerM 1 Reply Last reply Reply Quote 1
              • P Offline
                peringmar Silver Members @2b2bff
                last edited by

                @2b2bff happened to me also today, but during indoor cycling, last time was around half a year ago

                Suunto Spartan Sport WHR
                Suunto Race

                1 Reply Last reply Reply Quote 1
                • Александр ДаниленкоА Offline
                  Александр Даниленко @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos

                  Hello
                  I understand this is not related to the topic. But could you, please, consider this problem?
                  https://forum.suunto.com/topic/14309/problem-with-displaying-swimming-segments

                  It exists few months already

                  Suunto Race S

                  Bigb0zzB 1 Reply Last reply Reply Quote 0
                  • mich hellerM Online
                    mich heller @2b2bff
                    last edited by

                    @2b2bff sooo unfortunately I joined the club this sunday…
                    after around 2h of activity watch crashed and restarted 😕
                    used not modified trail run mode with HR belt and 2 S+ apps (Safe and ZoneSense)

                    Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

                    1 Reply Last reply Reply Quote 1
                    • Bigb0zzB Offline
                      Bigb0zz @Александр Даниленко
                      last edited by Bigb0zz

                      @mich-heller I suspect the HR belt is causing the crashes. What model are you paired with?

                      2 mich hellerM 2 Replies Last reply Reply Quote 0
                      • 2 Offline
                        2b2bff Silver Members @Bigb0zz
                        last edited by

                        @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

                        23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
                        2 crashes in total - how likely can this be the HRM?

                        Suunto Race S
                        Garmin Epix Pro

                        Bigb0zzB 1 Reply Last reply Reply Quote 0
                        • Bigb0zzB Offline
                          Bigb0zz @2b2bff
                          last edited by

                          @2b2bff said in Suunto 2.50.28 hot-fix Q4:

                          @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

                          23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
                          2 crashes in total - how likely can this be the HRM?

                          That’s quite a bit fewer crashes than I’ve experienced. It’s possible the belt isn’t the main issue for you.

                          1 Reply Last reply Reply Quote 2
                          • mich hellerM Online
                            mich heller @Bigb0zz
                            last edited by

                            @Bigb0zz yes, I have the same suspicions. I’m using Polar H10.

                            Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

                            1 Reply Last reply Reply Quote 0
                            • Александр ДаниленкоА Offline
                              Александр Даниленко @Dimitrios Kanellopoulos
                              last edited by Александр Даниленко

                              @Dimitrios-Kanellopoulos

                              I founded new bug in the watches related to structured workouts in swimming in the latest hotfix.

                              Today I swam this kind of training, using structured workout option in SuuntoPlus:
                              1000069971.jpg

                              Here is what watches show me after training:
                              1000069962.jpg
                              1000069965.jpg

                              As you can see, interval distances are not related to what I actually swam. Those distances are not multiple to the pool length (25m).

                              However, during the training intervals were showing correctly (…400m 50m 50m 50m 50m…), but not after ending the training.

                              This bug only appears when I use structured workouts in swimming. Without structured workouts plan everything is showing normally.

                              Suunto Race S

                              Manuel ExtremeM 1 Reply Last reply Reply Quote 1
                              • T Offline
                                tkernen
                                last edited by

                                Hi team,

                                I’m struggling to get the SV2 FW 2.50.28 to support 3 SuuntoPlus apps that was introduced in the 2.50.26.

                                I’ve recreated my custom sport modes, just in case, but still no luck.

                                I want to enable my scheduled training and 2 sensors via the apps (ex: Core BodyTemp & Stryd). When I enable the 3rd one, it always hangs or gives me an error message that I have reached the max SuuntoApps supported.

                                Is anyone else facing this issue?

                                Ambit 3 Peak, S9 Baro Ti, S9 Peak Ti, Vertical 1 Ti, Vertical 2 Ti

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  JuanPh Bronze Member
                                  last edited by JuanPh

                                  Hi everyone,

                                  I cannot find automatic transitions for triathlon. It is not proposed by the app when I try to create a new triathlon mode. Do I do something wrong? Screenshot_20260214_164354_Suunto.jpg
                                  App version 6.7.12
                                  Watch 2.50.28

                                  1 Reply Last reply Reply Quote 0
                                  • Александр ДаниленкоА Offline
                                    Александр Даниленко @Dimitrios Kanellopoulos
                                    last edited by Александр Даниленко

                                    @Dimitrios-Kanellopoulos

                                    I dont know what happened, but last 2 nights watches detect my sleep as a nap only:
                                    1000070721.jpg

                                    1000070724.jpg

                                    Also, not all the times, when I had a “nap” are correct on the watch - this happened before pretty often.

                                    Suunto Race S

                                    Manuel ExtremeM 1 Reply Last reply Reply Quote 0
                                    • Manuel ExtremeM Online
                                      Manuel Extreme @Александр Даниленко
                                      last edited by

                                      @Александр-Даниленко
                                      Check the heart rate monitoring. If you find gaps in the graph, it also affects sleep tracking.
                                      The interrupted monitoring is likely due to a sensor “sensitivity” issue that I have reported several times.

                                      Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                                      • Manuel ExtremeM Online
                                        Manuel Extreme @Александр Даниленко
                                        last edited by

                                        @Александр-Даниленко How did you set up the workout? In interval workouts, I can’t find the option to use swim mode.

                                        Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                                        • Александр ДаниленкоА Offline
                                          Александр Даниленко @Manuel Extreme
                                          last edited by

                                          @Manuel-Extreme
                                          There are plots of HR for those days. Actually in the Monday morning I could see even average HR of that “nap” - it was 45.

                                          1000070955.jpg
                                          1000070957.jpg

                                          Suunto Race S

                                          Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                                          • Александр ДаниленкоА Offline
                                            Александр Даниленко @Manuel Extreme
                                            last edited by Александр Даниленко

                                            @Manuel-Extreme I set it as “Any” sport, when creating workout plan.

                                            It used to work for 2 years in swimming Im using Suunto watch.

                                            Suunto Race S

                                            1 Reply Last reply Reply Quote 1
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