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    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
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    • D Offline
      danudyk @disadisa
      last edited by

      @disadisa suunto release software 2.37.48 to downgrade…i have notification today on suunto app… have you try it?

      TieutieuT D 2 Replies Last reply Reply Quote 0
      • TieutieuT Online
        Tieutieu Platinum Member @danudyk
        last edited by

        @danudyk No “downgrade notification” for my SRs.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          danudyk @Tieutieu
          last edited by

          @Tieutieu IMG_4120.PNG IMG_4121.PNG IMG_4122.PNG IMG_4123.PNG IMG_4124.PNG

          1 Reply Last reply Reply Quote 2
          • D Offline
            disadisa @danudyk
            last edited by disadisa

            @danudyk thank you for reminder. I did not note for that release version 2.37.48, Actually I propose at very beginning suunto support as workaround to do that as they already done for suunto peak pro, to repack sw version 2.37.48 into higher version number to be able for watch to pool that as an update (check links below). They answered that is not an option. I tried to revert into version out of box 2.35.36 using hidden menu as shown in photos at top of this topic but, watch turn into safe mode and not succeeded.

            https://www.suunto.com/bs-ba/Support/Software-updates/Release-notes/suunto-9-peak-pro-software-updates/

            https://forum.suunto.com/topic/12344/update-2-39-34

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            • D Offline
              disadisa
              last edited by

              Update suunto release ‘service announcement’ and confess issue with sw 2.39.20 and offer some workaround as a solution, while they are working on permanent fix. 🙂

              D 1 Reply Last reply Reply Quote 1
              • D Offline
                danudyk @disadisa
                last edited by

                @disadisa today i have successfully downgrade to 2.37.38
                check this link below
                https://www.suunto.com/Support/faq-articles/lifecycle/2.39.20-trouble-shooting/

                D 1 Reply Last reply Reply Quote 2
                • D Offline
                  disadisa
                  last edited by

                  Update - I check suunto app on phone and saw notification about necessary steps to download downgrade sw version using firefox browser with enabled notification to be able current download open into suunto app. It worked, suunto app downloaded OTA 2.37.48 and transferred ono watch. I need help from you also, if someone has exact file name OTA package on watch started with Ulsan-fw_2.39.20… like on photo below? I need exact name of file Ulsan-fw_2.39.20 to be able to download that package also because I haven’t on my watch. In previous unsuccess attempt of downgrade sw version I had notification about safe restore and watch reverted to sw version 2.39.20. On that way I will have all necessary OTA package downgrade procedure to sw version 2.37.48 to be able for watch to revert itself to working sw version. Tahnk you.
                  sw_version.jpg

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                  • D Offline
                    disadisa @danudyk
                    last edited by

                    @danudyk Thanks

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      RichardP
                      last edited by

                      @disadisa Is the wifi working now on your race S with the new software update?

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        Dj_afrolexios
                        last edited by

                        Hello,
                        After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
                        Is there anyone who has the same problem?

                        A Lukmanul HakimL 2 Replies Last reply Reply Quote 1
                        • A Offline
                          aiv4r @Dj_afrolexios
                          last edited by

                          @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

                          Suunto Race S (Titanium Canary)
                          Suunto Vertical (Titanium Solar Forest)

                          D 1 Reply Last reply Reply Quote 1
                          • D Offline
                            disadisa @aiv4r
                            last edited by

                            Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

                            1 Reply Last reply Reply Quote 1
                            • Lukmanul HakimL Offline
                              Lukmanul Hakim @Dj_afrolexios
                              last edited by

                              @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

                              C 1 Reply Last reply Reply Quote 1
                              • C Offline
                                cenkturkinan @Lukmanul Hakim
                                last edited by

                                @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                                A 1 Reply Last reply Reply Quote 0
                                • A Offline
                                  aiv4r @cenkturkinan
                                  last edited by

                                  @cenkturkinan have you tried to do a reset?
                                  Settings -> General -> Reset settings

                                  I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                                  Suunto Race S (Titanium Canary)
                                  Suunto Vertical (Titanium Solar Forest)

                                  C 2 Replies Last reply Reply Quote 1
                                  • C Offline
                                    cenkturkinan @aiv4r
                                    last edited by

                                    @aiv4r thanks. I will try.

                                    1 Reply Last reply Reply Quote 0
                                    • C Offline
                                      cenkturkinan @aiv4r
                                      last edited by

                                      @aiv4r It worked!!! Thank you.

                                      1 Reply Last reply Reply Quote 0
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