Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
    94 Posts 26 Posters 26.2k Views 25 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      disadisa @danudyk
      last edited by

      @danudyk Thanks

      1 Reply Last reply Reply Quote 0
      • R Offline
        RichardP
        last edited by

        @disadisa Is the wifi working now on your race S with the new software update?

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dj_afrolexios
          last edited by

          Hello,
          After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
          Is there anyone who has the same problem?

          A Lukmanul HakimL 2 Replies Last reply Reply Quote 1
          • A Offline
            aiv4r Silver Members @Dj_afrolexios
            last edited by

            @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

            Suunto Race 2 (Titanium Trail)
            Suunto Vertical (Titanium Solar Forest)

            D 1 Reply Last reply Reply Quote 1
            • D Offline
              disadisa @aiv4r
              last edited by

              Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

              1 Reply Last reply Reply Quote 1
              • Lukmanul HakimL Offline
                Lukmanul Hakim @Dj_afrolexios
                last edited by

                @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

                C 1 Reply Last reply Reply Quote 1
                • C Offline
                  cenkturkinan @Lukmanul Hakim
                  last edited by

                  @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    aiv4r Silver Members @cenkturkinan
                    last edited by

                    @cenkturkinan have you tried to do a reset?
                    Settings -> General -> Reset settings

                    I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                    Suunto Race 2 (Titanium Trail)
                    Suunto Vertical (Titanium Solar Forest)

                    C 2 Replies Last reply Reply Quote 1
                    • C Offline
                      cenkturkinan @aiv4r
                      last edited by

                      @aiv4r thanks. I will try.

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        cenkturkinan @aiv4r
                        last edited by

                        @aiv4r It worked!!! Thank you.

                        1 Reply Last reply Reply Quote 0
                        • Hafilat BalanceH Offline
                          Hafilat Balance Banned
                          last edited by

                          after everything you already tested, this really does sound more like a firmware issue on the Suunto Race S after 2.39.20 than a router/network problem.
                          The interesting part is your router logs showing absolutely no connection attempt from the watch. That usually means the WiFi module itself is not initializing correctly after the update, not just failing authentication.
                          I d still try one last simple test: connect it to a very basic 2.4 GHz network without mesh/repeator features, WPA3, band steering, or hidden SSID. Some devices become weirdly picky after updates. But since you already tested multiple routers and hotspots, I honestly doubt your network is the real issue here.
                          Feels like the update broke WiFi handling for some units, especially since the problem started right after the firmware upgrade and before the maps could finish downloading.

                          1 Reply Last reply Reply Quote 0

                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                          With your input, this post could be even better 💗

                          Register Login
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy