Suunto app - Questions & Feedback

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  New App
  • savage9878  

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  The possibility to bring the whole MC history with all activity details is coming later. With that existing Sports-tracker link in MC-web you are not going to get for example swimming strokes and some other stuff to this Suunto mobile app system. So we do not encourage people to use it, there may be issues with the accounts that have had that on and are trying to take the new import possibility to use later. It is correctly stated on the previous reply, that you need to create separate credentials to this new Suunto application, but you can use the same email if you want to, no restrictions between the systems.
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  How to move the data from Move account to Suunto App?
  • Slyvester Gan 0  

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  Hi, as @sartoric said If you copy all your MC workouts to ST account you will get your history in SA. I use paid app for Android: https://play.google.com/store/apps/details?id=com.syncmytracks Or you can try online https://tapiriik.com/ Best regards
• R

  Incorrect altitude recorded
  • renton82  

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  @renton82 I have the same experience than you but I have Suunto 3 Fitness. Two days ago I did a cyclism route and it didn’t count me the altitude. Today was the same, the altitude was 0 when I did a lot, around 1000m. I’ve searched information and I haven’t resolve this problem. Thank you
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  SUUNTO 9 FROZEN
  • WAPITI05  

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  It seems our support is quite busy if they have not been able to reply. This sounds like a stack corruption on UI transition. The 12s reset should fix it, but I’d be really interested to hear your SW version and language you were using and so on, can you reproduce it. If you can it will be easy to fix… You could also sent log to us with Suuntolink or Suunto app and ping me about the time you did sent the logs and the watch serial number.
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  Watch sport customization questions on SA (iOS)
  • SlaSh  

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  Perhaps these will come on the watch as options. Seems more robust and decoupled from the Sport mode view only. It’'s more often that you toggle pods, laps etc on/off rather than editing fields.
• ?

  Suunto Apps --> Can't use them with S9 or S3??
  • A Former User  

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  @Paulo-Silva @Marcel-Baliño but you can vote this … never say never https://forum.suunto.com/topic/241/did-you-consider-positive-to-have-a-suunto-apps-available-on-suunto-app-to-install-on-spartan Do not vote only the poll, vote the post too
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  Pairing more than one watch to SA
  • Pierangelo  

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  @SlaSh said in Pairing more than one watch to SA: @Dimitrios-Kanellopoulos this needs to be addressed by suunto if they want to sell more watches, as example above person is having s3 for daily usage and ultra for more seriuous activities and both cannot be used that is bummer…
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  Suunto app on two devices
  • geoffspakes  

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  Thanks gents…
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  test flight iOS app missing...i think
  • nassosc  

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  @nassosc can you try to rejoin? The link to join is at the FAQ here
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  Uploading long activities and FW bug when display is off (SSU)
  • Zdeněk Hruška  

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  @Zdeněk-Hruška yes on both !
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  Elevation issue Suunto 9 baro (MC and Suunto App)
  • jacovdbosch  

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  @jacovdbosch it should but it can fail. If you are using movescount thay i see try to set the profile to auto
• N

  Training peaks to suunto app?
  • Nhumbug  

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  Did you try the RunGap app? There you can sync from Polar to TP and Suunto.
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  Strava selective upload by activity type ?
  • martin  

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  @Yannis-Belouris Voted !
• ?

  How do I use the Suunto App ?
  • A Former User  

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  @andithegeek we dont know yet. You consumers define the requests. Suunto listens and prioritizes. there have been a lot of loud feedback on not closing Movescount so , atm things are fluid. Give it some time please. If I was an A3 owner I d stick to Movescount for now
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  Change password
  • moe67er  

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  @Dimitrios-Kanellopoulos thank you very much
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  Missing Subcategories
  • sesam  

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  @Dimitrios-Kanellopoulos yes, thank you
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  spartan not syncing with strava
  • John van Winkel  

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  I am locking this topic, please use the topic https://forum.suunto.com/topic/2336/2-days-not-sinc-with-strava There seems to be problems for some users with syncing from Movescount or SuuntoApp to Strava. Right now we don’t know why.
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  Can not re-sync deleted move in Suunto app
  • vietpq  

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  Thank you @jthomi, after uninstall and reinstall Suunto app, the move was re-synced. Now I’m waiting for the connection between Suunto - Strava
• Q

  Sincronizar con strava
  • Quino  

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  Hola, sí, como te dijo @cosmecosta hay mucha info en este subforo: https://forum.suunto.com/category/31/digital-service-transition Acá hay varios usuarios que reportan el mismo problema (al final del hilo): https://forum.suunto.com/topic/2336/2-days-not-sinc-with-strava/168
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  Resyncing activity from watch to app
  • jaimechapman  

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  @jaimechapman said in Resyncing activity from watch to app: Thanks. Will I lose the older activities which are currently stored on the app but don’t seem to still be on the watch if I do that? No you won’t lose anything, they are on the cloud.
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  gpx files. Where are they, or how to find?
  • Santo Tessari  

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  @Santo-Tessari It should also be in SA directly in future versions, but when… That is why this trick has been développed to help.
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  Elevation Gain
  • jaimechapman  

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  100 mile with 5000ft is basically a flat ride. The difference could be given by the known method of calculating the height difference. The barometric watch calculates as difference in height 3m consecutive, the gps clock every 7m. Thus, if on a substantially flat lap, there are ups and downs within the 6 consecutive meters, these are not considered. On the contrary, in a continuous climb, we assume from 300m to 800m, the positive height difference shown by a gps watch and a barometric one should be the same.
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  SA sync with Suunto 9 Baro and sport mode customization
  • flypg  

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  @flypg said in SA sync with Suunto 9 Baro and sport mode customization: @silentvoyager Thanks, but the last time that I did this from MC worked perfectly (GPS Recording Interval). OK, I’ve just tested that. You are right Movescount creates a custom power profile with settings selected in Movescount in addition to the three standard battery modes. Not all settings are included though. For example barometer mode isn’t included. However the same can easily be done directly on watch by selecting Ultra power profile or selecting a custom profile and changing your settings there. That’s probably the reason it isn’t a high priority to support that in SA.
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  Suunto trainings in internet browser?
  • Seija Meskanen  

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  @Seija-Meskanen You’re welcome
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  Multisport
  feedback kudos • • Brad_Olwin  

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  @brad_olwin thanks for the feedback. Much appreciated. It’s nice to see some posts about the good stuff or progress done right.