@Brad_Olwin

Forget the watch in the app, then check to make sure the watch is NOT listed in BT devices on the phone, if it is remove it. Now make sure on the list of paired devices on the watch the app is not listed. Force quit the app (just in case) and re-pair the watch. It should be fine.

Just deleted and re-installed the app and all now showing - thanks

@Dimitrios-Kanellopoulos thank you, good suggestion! also does it make a difference if I calibrate the watch? I haven’t done it yet …

@Dimitrios-Kanellopoulos Apologies, I tried deleting it again. Here is the new one, but unfortunately still hasn’t got to strava https://app.suunto.com/move/richarddutton/5cbdbcf50f3e493db769cadb

@jean-william-cousin yes, minor detail … it needs GPS to function.

Same here.

@jacovdbosch I don’t think everything yet is resolved see this post

Hi I think this is related to the service announcement. Please take a look here https://forum.suunto.com/topic/2294/service-announcement/ Hold on your data will be available soon

Hello Dimitrios. I thought that I’d post back regarding this issue with my latest findings. I have been using an ANT+ direct drive turbo trainer quite a bit lately for specific cycling training and where this doesn’t utilise my Spartan Ultra I have been adding all of the activities manually. The activity data that is collected in the app; calories etc. Is being synced back to the watch and so this element of the sync back cycle is working and matching the information both in the app and the watch. This clearly shows that it is working but it therefore shows that the number of activities and actual activity time accumulated has been missed and this missing information appears to be why no activity time is displayed on the watch face and within the watch data, not that the sync back cycle is missing. I hope this makes sense and narrows down the issue that requires resolving. Thanks and regards

@maddocad resolved.

Get two phones

I have been waiting patiently for this bug fix for at least 3 months now and nothing changed. I am using the Android version 3.64.2 release (3064200) and whenever I share a link from the app to open inside a browser, the ascent is way off. From my understanding, it is not something that is wrong in the app itself, it has to do with the sportstracker database and how the the website queries data, because the phone app displays it correctly - well, at least it displays it how the watch log displays it which in my books is OK. Please fix this and also enable the same range of data displayed on the shared web link as is available in the mobile app. Right now we can only see distance, duration, avg. speed, avg. pace, energy, max. speed, ascent, descent, graphs with poorly implemented analytical features, heart rate data that takes up way more space than needed and useless auto splits (where are my manual laps?). The phone app has a lot more useful features and at least we can now zoom in on the graphs … but still, who wants to do that on the phone anyway - it is OK if you want to check something quickly, but for analysing graphs I prefer to do it on my computer with a larger screen and a mouse for precision. Every time I start pinching and zooming on my phone I get nervous and want to throw it at the wall.

@Micu-Laurentiu-Gabriel woah! I would love to see if the next update fixes this issue. Thanks for the feedback. Please come back if you try the new update (When it goes out)

@PC_et if you have created routes or used sport customization, you need to do a factory reset of you watch and then connect again with MC (via movescount mobile app or SuuntoLink + cable). These 2 features broke Movescount synchronization. BR