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  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Step count history

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    F
    @sartoric Thanks a lot, that also worked for me. Best, Florian
  • Missing apps in Suunto App notifications on a OnePlus phone

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    Todd DanielczykT
    @surfboomerang awesome info for the forum members. Thank you for sharing your findings. That had me scratching my head and pounding double espressos with a lot of “ok that was checked, that was checked also… hmmmm… what the heck could be going on!!” (READ: I didn’t help much at all!)
  • Parial sync problem Step and calorie

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    mickywickyftwM
    @Antonio-Manuel-Lopez-Arjona I had tried it, or something like it, but it worked this time! Thanks for the reminder: Disconnect the app from the watch menu Forget the watch in the phone’s Bluetooth devices list Clear both cache and user data from the Suunto app Relaunch the app, enable discovery on your watch, use the app to reconnect, let the initial sync run through to the end
  • Pool swimming records lanes very inaccurately

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    C
    @Kajkom this sounds worth a try as all other options have been exhausted. Thanks for the advice.
  • GPX export generates invalid XML for longitude close to zero

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    G
    Running the GPX file through gpsbabel also fixes it, the numbers with exponents are replaced by decimal numbers. Invalid XML in downloaded GPX file: <trkpt lat="51.273887000" lon="-9.97E-4"> <ele>163.400</ele> <time>2023-09-23T15:21:18Z</time> <extensions> <gpxtpx:TrackPointExtension> <gpxtpx:hr>117</gpxtpx:hr> </gpxtpx:TrackPointExtension> </extensions> </trkpt> Correct XML: <trkpt lat="51.273887000" lon="-0.000997000"> <ele>163.400</ele> <time>2023-09-23T15:21:18Z</time> <extensions> <gpxtpx:TrackPointExtension> <gpxtpx:hr>117</gpxtpx:hr> </gpxtpx:TrackPointExtension> </extensions> </trkpt>
  • Default privacy settings cannot be changed

    issue android privacy known issue
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    Dimitrios KanellopoulosD
    Hi, this is under design atm and will be fixed
  • Interval data does not exist

    issue known issue android
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    suzzloS
    2 different issues here: Missing HR info in laps (already reported here) No Interval info: this is happening now, we cannot see intervals info. Perhaps Suunto could add as new column with auto-laps and manual laps…
  • Translations Errors: Spanish

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    aldnetA
    The last 1.6 builds changelog includes “Localization updates” and the error is still there. Just a reminder
  • Incorrect sync to Strava

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    Dimitrios KanellopoulosD
    @bl00m0 is this after the 2.5.18 update? Did you have low batter perhaps?
  • Android 3.54.2 Generic Comments

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    sartoricS
    @Mff73 said in Android 3.54.2 Generic Comments: @sartoric said in Android 3.54.2 Generic Comments: As everytime … But this time before official announcement This should be forbidden . Some of us may have Heart issues. 🤭 But at least you can monitor it with your WHR Finnish device
  • Sync problem with Ambit 3 peak to Suunto App

    android
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    Dimitrios KanellopoulosD
    @photo362000 try as well to get the beta version of the app, might have better support
  • Endomondo - Multisport sync

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    sartoricS
    Forgot to mention that the Endomondo support answered my request some time ago (Jan 28) "Thanks for writing. I apologize for any inconvenience syncing with your Suunto watch and Endomondo has caused due to certain workout types. Please know that I have forwarded this along to the development team and they are investigating the cause. At this time, I’m unsure of how quickly it will be fixed, but we do hope to have the problem taken care of soon. We will to try our best to reach out to you again when a fix for this issue is available. Thank you for your patience and understanding while we troubleshoot the problem. If you have any additional information that may aid in our investigation, please let me know."
  • Inverted line plot pace results

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    Luís PintoL
    Problem persist in new SA version for running.[image: 1550043101719-screenshot_2019-02-13-07-28-51-374_com.stt.android.suunto.png]
  • Strava Upload Problems ?

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    O
    @suzzlo thanks.
  • GPS tracking issue.

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    Dimitrios KanellopoulosD
    I hope as well. You should in general have good tracks but as said before I have seen this happen. To my knowledge I see it 1/100 times happen but somehow then it’s related to something I dont know how to define.
  • double sync of an activity today in SA

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    suzzloS
    I have seen some times,but it correct’s it-self
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    86 Views
    P
    I had the same trouble some days ago. Strangely, the route was duplicated in SA afterwards
  • Any upcomming release for suunto zh China version?

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    pavel.samokhaP
    @Kai-Liu No, Suunto App in Global and China are completely separate unrelated setups (in Europe and China respectively) for privacy and legal reasons. No data is shared between these two setups.
  • Move on my watch that won't sync to the Suunto app

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    T
    @Jack-Davis I have a same problem as you, went cycling on Monday and it hasn’t synced yet. Yesterdays cycling synced to app though.
  • Strava does not read gpx correctly from sportstracker

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    ?
    @Alfredo-Gascón-Sanchis You should pm @Dimitrios-Kanellopoulos after the normal service has been resumed to sent you a proper .fit file from SA. Probably tomorrow morning. This export as a fit file will arrive soon in SA, so any disruption is temporary.

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