Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Strava does not read gpx correctly from sportstracker

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    ?
    @Alfredo-Gascón-Sanchis You should pm @Dimitrios-Kanellopoulos after the normal service has been resumed to sent you a proper .fit file from SA. Probably tomorrow morning. This export as a fit file will arrive soon in SA, so any disruption is temporary.
  • Control type of notifications (Suunto app)

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    ?
    @cohiba1990 You’re welcome!
  • Elevation gain totally wrong on navigation screen

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    M
    @Mff73 Ok I see. Thanks guys for the info!
  • Swiming FIT files not sending interval data (or sending it incorrectly)

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    D
    @Dimitrios-Kanellopoulos It’s been a while since I raised this issue and you replied letting me know that a fix had been deployed, but the behavior is still exactly the same. I’m still using MC instead of SA because it’s the only way I can get the proper intervals and avg pace for swimming.
  • 3 Votes
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    209 Views
    suzzloS
    @Mff73 said in Triathlon - no activities detail - no detail of manual laps - and wrong data on laps in Strava: Even Triathlon custom sport mode can be customized in MC web and this mode will be synced to your watch with MC app (not feasible yet in SA @suzzlo to comment on this trick This trick has saved me!
  • Add to watch switch behind + sign on Routes

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    Dušan KovićD
    I know, that’s how I added it. But just a thing that could be fixed in one of the next SA updates
  • Spartan Sport wrong remaining distance after changing route

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    P
    I experienced the same thing three days ago. The remaining distance got stuck at 5.xx km I changed routes twice and the situation did not change, but selecting breadcrumb first, waiting a while (5’ I guess) and then loading the new route, worked.
  • Incorrect lap duration on Suunto App

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    khootengK
    @Dimitrios-Kanellopoulos Great to know that! Thanks.
  • Smart sensor... strange data

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    fejkerF
    It is not always the strap - at least in my case. I bought a new strap the first time these strange readings started happening because people on the Watchuseek forum suggested it and replacing the strap did nothing, I still had spontaneous bad readings, not every move, but totally random. Some FW updates were OK, others I had the problem … the pattern was usually every other update was bad for HR. Now I have two straps and two smart sensors at home and changing either just the strap or both sensor and strap doesn’t help. I don’t care much about HR anymore, it is just a guideline when I’m cycling uphill so I don’t overdo it, otherwise my legs give out sooner than my heart and lungs do. It is just something that bugs me and should be working OK-ish.
  • Can't sync long workout with suunto app

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    pilleusP
    @Dimitrios-Kanellopoulos said in Can't sync long workout with suunto app: delayed from google May be that it is a problem with Suunto servers, because my two activities from this morning and evening were not synced to Strava. No problem on Strava side, as far as I know.
  • Fake spikes on HR graphs

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    Dimitrios KanellopoulosD
    Ok I ll create a but. Unfortunately I dont have an Android phone to validate this atm. My N6P crashed with me falling on a rock but my One+7 is on its way thankfully friday. Could you send a link to this activity to check why? (You can pm me)
  • Activity isn't being tracked by map

    map activity-tracking distance mapping
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    X
    This was happening to me too. I found out that there was something wrong with the GPS file, and it wasn’t syncing correctly. All I had to do was do a soft reset, and it has worked perfectly ever since.
  • Location permissions | annoying Notification | general Question

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    Dimitrios KanellopoulosD
    @frazer anytime I learned some things today as well. Thank you
  • 0 Votes
    6 Posts
    147 Views
    Monica Alston-DuranM
    Thank you I will try it!!!
  • Suunto App not displaying map for horseback riding activities

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    138 Views
    sartoricS
    Di you try to wipe app cache ?
  • Portuguese translations

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    Luís PintoL
    @Dimitrios-Kanellopoulos solved! [image: 1574605153791-screenshot_2019-11-24-14-16-47-506_com.stt.android.suunto.png]
  • not synching

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    SimotroneS
    @sartoric the Watch is a Suunto Spartan sport wrist HR customized. The app is Android 4.12.6 . (The last version for what i know) I’m trying to reinstall the app.
  • 0 Votes
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    104 Views
    cosme.costaC
    @Roxana-Vatrici I saw the same, it happens with the last route in the list. But in my case, because I have enough routes to be able to scroll I could slide the toggle between the + and the bottom of the screen (you need tiny fingers) Indeed is an UI problem.
  • App won't pair with watches!

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    stromdiddilyS
    @Dimitrios-Kanellopoulos Bluetooth scanning is off on my phone. After pairing to my old phone I am now able to pair again. Have a long run today so am not messing with it atm. After I will try to switch between the A3P and the S9 to see if I can repro…
  • How can I move trainings from Suunto app to computer (like excel)?

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    Brad_OlwinB
    @isazi said in How can I move trainings from Suunto app to computer (like excel)?: @Michelle in the app open one activity, click on the 3 dots on the top right corner, and press “Download FIT file”. This works for Android, someone else will have to comment for iOS. Works for iOS too.

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