Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • No move come to sunnto zh after link with movescount

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    C
    china Android version updated to 3.64.507, installed and checked with a newly created completely new suunto zh account. the link.to movescount still sucks… now im my movescount, there are lots of unfunctioning android suunto zh connections, anyway to completely delete.them??
  • Wrong HR-zones in App. v.3.64.507

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    Dimitrios KanellopoulosD
    Ok keep in mind tomorrow we are performing a service maintenance. Although I don’t promise this problem to go away after that, that should play a major difference to the performance of the app.
  • Issue with map type “Terrain”

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    Brad_OlwinB
    Although not totally relevant this happened to me on iOS. It was a corrupted cache. If you can manually clear the cache that might work. For me it required an app reinstall and then it was fine.
  • Incoming call unknown number, Android 9 Suunto 9

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    D
    @sartoric said in Incoming call unknown number, Android 9 Suunto 9: @dickpeatling Have you checked this ? https://forum.suunto.com/topic/2149/unknown-caller-incoming-call/80 Hello, yes, have received from @Dimitrios-Kanellopoulos just now, installed and it appears to be working. Yes!! Tested with a quick call from my work and it’s good. The missed call icon doesn’t seem to want to clear from my watch though??
  • Incorrect Gain on Run

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    Dimitrios KanellopoulosD
    @moe67er no he is recording via the app
  • This topic is deleted!

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  • Laps not syncing manual laps in Suunto App or Strava

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    ?
    @Giuseppe-Milanesi actually sportstracker is not the official web interface for suunto. It does not have the same backend database so information on ST is incomplete. I would advice suunto to be more explicit on their digital strategy. I.e. let people know that there is no web interface for those that use SA exclusively. We are at a later stage of grief, acceptance.
  • Advance HR zones - not correctly synced from watch to SA

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    Dimitrios KanellopoulosD
    @zadow yes man! I am now in standby mode that is why I am also more infront of my PC
  • This topic is deleted!

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  • Fitness Level (VO2Max) doesn't show

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    Frédéric FiandinoF
    @Michał-Rudzki It’s a bug, Fitness Level Estimated is only feature on S3F…
  • Landscape map display graph issue - Android 3.64.507

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    surfboomerangS
    It’s not only in landscape mode. I’ve seen this also in portrait mode only. Sometimes the graphs just disappear. When I reopen the move, they appear again.
  • VO2 Max estimate tab for non-S3F watches?

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    Mff73M
    @Dimitrios-Kanellopoulos Cool, thanks
  • Graphs misalignment

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    ?
    @surfboomerang I’ve brought up this issue a couple of times already. The issue is also obvious just by looking at the time labels - the time difference between them varies quite a bit even though the distance between them on the graph is the same.
  • 0 Votes
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    S
    @suzzlo no problem at all! Thanks to you and all moderators for your diligence, initiative and patience, this is a place where everyone can be sure to receive an answer, as helpful as possible. And as most of the participants are no native speakers and have rather unique ways to express concerns and describe issues that really is no easy achievement!
  • Data missing/incorrect on watch, present when downloaded to app

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    M
    No comment from Suunto? It would be reassuring to know that it’s something they are aware of and plan to address in a future watch software update.
  • Android 3.64.505: Generic comments

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    ianshowalterI
    @Dimitrios-Kanellopoulos I rebooted the phone and flushed the app’s cache, and now it’s working properly again. I’m still having the missing Mapbox terrain maps (and satellite maps too since a few days ago) issue from the previous version, but that wasn’t something that I expected would be fixed with this incremental update, anyway.
  • Android / no elevation graph or heart graph display on my last move

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    Dimitrios KanellopoulosD
    Hi please look at https://forum.suunto.com/topic/2294/service-announcement/
  • Suunto App account connection fail

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    Boreux XavierB
    thx for your answer Michal, it probably explained some things
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    P
    I had the same trouble some days ago. Strangely, the route was duplicated in SA afterwards
  • Ability to see miles/week?

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    dima.h2oD
    @Dimitrios-Kanellopoulos great to know, thank You!

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