Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Can't sync activity from watch to Suunto App or Movescount

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    66 Views
    cosme.costaC
    @Bram-Pauwels I am sorry for you, but if you do a FW upgrade in the watch before sync you lose the activities. What you see in the watch is a summary of the activity not the activity itself. So, one should always sync before the watch FW update.
  • Altitude problem

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    8 Posts
    155 Views
    sartoricS
    @Luca-Renier What about the barometer values/graph ? Maybe there are fluctuations on hPa
  • Android 3.64.0 : Generic comment

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    1 Votes
    75 Posts
    2k Views
    wikspW
    Few questions Would it be possible to add a search dialogue window for map / navigation / route planning? ( I have to either have the location services enabled or scroll where ever I want to run) When I finally zoom to the location which is not my current and start planning a move the map zoomes out to the default location and I have to scroll back . When starting a route , could the map stay where I press the start the route?
  • Diary: Steps and calories not showing the correct amounts.

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    S
    Having the same issue. Suunto: any solution yet?
  • Strava Connect Fail, No GPX export from app , No web access to files

    android
    34
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    34 Posts
    804 Views
    jthomiJ
    @margusl Another thing @Dimitrios-Kanellopoulos wrote in another thread some while ago: https://forum.suunto.com/topic/1351/elevation-gain-incorrect-on-strava-after-uploading-from-movescount/5
  • Move on my watch that won't sync to the Suunto app

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    179 Views
    T
    @Jack-Davis I have a same problem as you, went cycling on Monday and it hasn’t synced yet. Yesterdays cycling synced to app though.
  • Pairing failed for some reason

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    4 Posts
    109 Views
    T
    I had forgotten to unpair the watch from the phone as well as the app. Everything is working fine now!
  • 3.64.507 Sport mode customization

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    4 Posts
    103 Views
    sartoricS
    Well … “edit” is for the short list, as said on its left A classic click on the (colored) mode open the edit view. Long press = edit short list Quite normal gestures imho In fact you can add a new custom mode, to have it on the list. Grayed ones are those inherited from MC Out of curiosity, which modes can’t you find ? Watch model ?
  • 0 Votes
    2 Posts
    57 Views
    Brad_OlwinB
    Servers were undergoing maintenance and all your activities will/should sync to SA. SA does not sync to Movescount and if you use custom sport modes in SA or routes you will not be able to sync to Movescount via cable.
  • Control type of notifications (Suunto app)

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    6 Posts
    110 Views
    ?
    @cohiba1990 You’re welcome!
  • Could not open "share link to activity"

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    11 Posts
    191 Views
    Ivan BI
    Yes, the problem has disappeared. thank
  • Strava does not read gpx correctly from sportstracker

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    6 Posts
    133 Views
    ?
    @Alfredo-Gascón-Sanchis You should pm @Dimitrios-Kanellopoulos after the normal service has been resumed to sent you a proper .fit file from SA. Probably tomorrow morning. This export as a fit file will arrive soon in SA, so any disruption is temporary.
  • Can't login

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    3 Posts
    74 Views
    M
    @Dimitrios-Kanellopoulos Thanks for the reply.
  • Manually exporting to Strava from App

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    7 Posts
    146 Views
    CiaranPC
    @Yannis-Belouris @Dimitrios-Kanellopoulos Ok Thanks for your help
  • More Strava sync woes

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    20 Posts
    447 Views
    D
    It’s happening to me too.
  • No move come to sunnto zh after link with movescount

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    56 Posts
    873 Views
    C
    china Android version updated to 3.64.507, installed and checked with a newly created completely new suunto zh account. the link.to movescount still sucks… now im my movescount, there are lots of unfunctioning android suunto zh connections, anyway to completely delete.them??
  • Wrong HR-zones in App. v.3.64.507

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    11 Posts
    207 Views
    Dimitrios KanellopoulosD
    Ok keep in mind tomorrow we are performing a service maintenance. Although I don’t promise this problem to go away after that, that should play a major difference to the performance of the app.
  • Issue with map type “Terrain”

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    130 Views
    Brad_OlwinB
    Although not totally relevant this happened to me on iOS. It was a corrupted cache. If you can manually clear the cache that might work. For me it required an app reinstall and then it was fine.
  • Incoming call unknown number, Android 9 Suunto 9

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    D
    @sartoric said in Incoming call unknown number, Android 9 Suunto 9: @dickpeatling Have you checked this ? https://forum.suunto.com/topic/2149/unknown-caller-incoming-call/80 Hello, yes, have received from @Dimitrios-Kanellopoulos just now, installed and it appears to be working. Yes!! Tested with a quick call from my work and it’s good. The missed call icon doesn’t seem to want to clear from my watch though??
  • Incorrect Gain on Run

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    4 Posts
    95 Views
    Dimitrios KanellopoulosD
    @moe67er no he is recording via the app

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