Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Suunto App to TP

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    Brad_OlwinB
    You can export your files from Movescount and import them into Training Peaks. Alternatively, if you are on an iPhone, you can use RunGap to transfer from either Movescount or Strava to Training Peaks. There is no direct transfer from Suunto App
  • App crashes when syncing daily activity data

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    Dimitrios KanellopoulosD
    @ianshowalter yeah there is an issue atm so we are hofixing it
  • All 0s on the watch while alpine skiing

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    A
    @Dimitrios-Kanellopoulos here you go https://forum.suunto.com/topic/2137/alpine-skiing-mode-issues
  • Alpine skiing mode issues

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    No one has replied
  • Lap times including "paused" time?

    lap time pause
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    Jessica MonkJ
    @Dimitrios-Kanellopoulos Cool, yep! Just knowing its up for change is good enough for me, all in time
  • sleep chart limits

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    Dimitrios KanellopoulosD
    let check this again as we improve this component. Please ping me after the next 2 betas if it has not changed.
  • New to Suunto and so many questions

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    M
    @Brad_Olwin said in New to Suunto and so many questions: The time to POI or arrival is estimated on the route drawn. That is indeed a big improvement. Thanks for the info. I concur with the later comment on overall this being one step forward and three back, at least as routes and waypoints are currently implemented on post-Ambit devices. @david-hirst said in New to Suunto and so many questions: @Mike-Green DCrainmaker has is product comparison tool https://www.dcrainmaker.com/product-comparison-calculator?type=watch&ids=87895%2C11376#results This may give you some idea, but I fear that with firmware updates this maybe out of date and only relevant at the time of the product review. Thanks. I fear the same. There’s certainly a degree of risk in using that tool, or at least in relying on it, though it’s still useful as a guide.
  • Suunto App shared link wrong ascent values

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    fejkerF
    It has been like this for a very long time, how long does it take to fix a bug like this? And the Sportstracker site also has problems with displaying acs/dsc data where it just shows 0/0 - it used to work OK. I know Sportstracker is not the place to check, but since my moves no longer sync to MC I have no web based portal to at least check my activity in a somewhat normal manner with a calendar and basic analysis.
  • Strange altimeter results (and HR)

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    S
    Thanks for reply! I’ve seen a few posts about it but was related mostly to Suunto9 and/or older app versions. Moreover this incorrect altitude is uploaded to Strava (if account connected). And… I didn’t found any solution for this. Is there any? HR issue - I’m enabling sport mode before I start and I can see HR (sometimes correct, sometimes incorrect) on screen with big start button. Both indicators - GPS and HR are green. Thanks!
  • Pairing stopped working.

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    No one has replied
  • Android, v. 3.57 - bad pace graph in endomondo

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    sartoricS
    Maybe it’s just upside down ?
  • Android 9 Sports Mode Customization Error

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    Dimitrios KanellopoulosD
    Phone ? This disconnect should not happen.
  • 1 Votes
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    310 Views
    fejkerF
    Same problem with SSU 2.5.18 and SA 3.59.5. For example on my last two outdoor cycling moves, the asc and dsc in the watch were reported correctly and SA reported the asc completely wrong and the dsc was the same as in watch. I noticed something else regarding altitude … while downhill skiing, the watch sometimes failed to record about 200 m of altitude at a time on consecutive runs. It was clearly visible in the graph. This is the downhill ski move: https://app.suunto.com/move/jakajee00/5c6da0f28bfe5d7ae7b7be7f/ Asc and dsc should be the same (approx 8300 m vertical as reported by the ski-data keycard) as I started and stopped the watch in the valley.
  • I get only phone call notifications

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    D
    @sartoric fixed it, thanks!
  • 1 Votes
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    396 Views
    Dimitrios KanellopoulosD
    Hi this issue should be fine now in the beta and we are going to soon push this to public. https://play.google.com/apps/testing/com.stt.android.suunto Click the above link to join the beta and have it solved now
  • Auto pause Suunto Spartan

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    Brad_OlwinB
    @phomden Your question is not clear to me, do you mean that the watch and phone show different values? Can you list the watch model and phone model?
  • HR data in Suunto App/Strava and Movescount/Watch different

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    126 Views
    zadowZ
    Hi, This issue was reported already. We are awaiting fix. Hope that it will be ready soon. Check this thread please https://forum.suunto.com/topic/1998/android-3-59-1-hr-info-exported-to-external-service-strava-runalyze-etc-is-wrong
  • How to move waypoints while editing rotes?

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    A
    @Dimitrios-Kanellopoulos any comments?
  • Time on graphs isn't linear

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    No one has replied
  • SA beta update

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    K
    Thank, it works with different than default file manager.

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