Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Incorrect sleep data / resting heart rate

    Moved
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    Dimitrios KanellopoulosD
    @дима-мельниченко we know this issue but it is going to take a little to be fixed. It’s low low prio
  • Android tablet / this week tab layout error

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    95 Views
    SkdenesS
    @zhang965 checked. No size change
  • Achievements don't get "recalculated"

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    S
    @aleksander-h confirmed, the same happened to me. Started “Hiking” while “Cycling” in reality. The change in the App did not influence the achievements either. This might stay my fastest hike for … ever.
  • Route changes not sent to the watch (v 4.20.2)

    routes bug
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    95 Posts
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    stromdiddilyS
    I’m having to rename my routes to get edited versions to resync to my S9B. Don’t know that this is limited to spartan line
  • Runalyze ghost run

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    241 Views
    Mff73M
    @aleksander-h said in Runalyze ghost run: @mff73 could Suunto find the “owner” if they have activity Id? Or is that behind encryption if not public? really don’t know i am just sorcerer’s apprentice
  • Routes Gone "Oops! Something went wrong"

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    P
    Ok, so I fixed the problem by deleting the imported routes from my iPhone. This seems to be a bug and needs to be fixed, because web interface is no longer a thing and if you don’t happen to have a iPhone you are totally locked out of your route page. Furthermore I do want to be able to have more routes which this issue doesn’t allow me to have. Edit: The route page crashes, beyond repair when importing large gpx files.
  • SUUNTO App does't show activity after sync

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    No one has replied
  • Suunto 7 calorie and steps diary not syncing in app

    suunto 7 suunto app
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    Jamie BGJ
    @marco-guglielmo assume you have tried clearing your cache for the suunto app on the phone?
  • GPX import doesn't work for you? Post here.

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    P
    @yovosi Android GPX import still doesn’t work as it should. Yesterday I downloaded a route from the web and got the same error message on two different android phones (Oneplus 6 and samsung galaxy s7) . Had to send me the file from my sisters iphone, where the route import worked flawless. Does someone else have the same problem?
  • "Use in watch" toggle button cannot be changed

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    Ruth Benet PratsR
    @frederic never used Movescount. I bought my S9 one year ago. I’m still learning. It’s like if I bought a Ferrary and I don’t know how to drive
  • This topic is deleted!

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    No one has replied
  • Suunto App Map My Tracks

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    TheGuyFromTheSummitT
    @the_77 thank you all! I had no idea, that this map exists!! Amazing, thanks!
  • Altitude in app graph differs to movescount

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    sebchastangS
    @dimitrios-kanellopoulos said in Altitude in app graph differs to movescount: @sebchastang The I am not sure if this so fixable. Moveslink 2 is no longer supported. Suuntolink should be the way to sync as movescount of activity analysis is closing. I did check at your data (you can also follow the link you shared) and they look ok. So this while it looks an app representation issue I am not sure if Suunto can prfioritize this as move-slink is not supported. Hello dimitrios, Just a message to confirm altitude graph is OK in Suunto App now that I have switched to SuuntoLink for moves synchronization Thanks again!
  • Incorrect HR zones on Suunto App

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    604 Views
    digs_D
    @dimitrios-kanellopoulos I can confirm this is still an issue. I’m a new Suunto 9 user and sync direct from watch to Suunto app. Heart rate zones show correctly on my Suunto app. When I shared the activity, the web page (app.suunto.com/move/…) does not display correct HR zones. It does indeed looks like the web page does not handle “custom” HR zones, it just displays some default ones. This is an old post but it’s asserted it’s a caching issue. I don’t think so. Could this be added to the development backlog please?
  • Oops... Multisport issue [RESOLVED??]

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    isaziI
    @amasidlover you can sync offline, i.e. the data is transferred from your watch to the app without you needing Internet connection, thus allowing you to free space on the watch. Most of the processing is then done online by the “Suunto Cloud”, including converting the raw data into a FIT file. This is how I understand the process so far, of course people from Suunto can help solve doubts better.
  • Suunto App spam notification

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    741 Views
    Dimitrios KanellopoulosD
    @mff73 there is report account
  • Max Elevation Not Aligned in App

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    stromdiddilyS
    @dimitrios-kanellopoulos quite strange, field is actually populated now along with lowest point, a day later PM’d you the link [image: 1612450094013-16a33d0f-8208-43f7-98ef-93f186654d97-image.png]
  • 0 Votes
    17 Posts
    791 Views
    Mff73M
    @isazi said in 4.33* : Insert multiple photos issue: Considering the situation, we can then close this topic. It is reasonable, I will try to add a new tag for this :“issue not fixed but better implementation to come”
  • AGPS Issue?

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    18 Posts
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    stromdiddilyS
    @isazi soft reset and sync and it has updated. Will keep an eye on it…
  • Android App don't show steps history

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    freeheelerF
    @dimitrios-kanellopoulos sorry, I missed that few letters describing his watch

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