Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • [Bug] Suunto app Graphs issue

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    C
    @dimitrios-kanellopoulos Does this mean that Android users are faster than iOS ones?
  • 2-4 seconds missing from running workouts

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    suzzloS
    Same here, 4 second on 2 different activities… but not only seconds, I also differences in other fields like calories
  • This topic is deleted!

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  • To share a route

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    ?
    @triumph114 go to share in suunto app then select to internet browser then internet browser will start and download the gpx file into the “downloads” folder
  • How to get workout to sync?

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    isaziI
    @glenn-hurlow is it a single activity and you have all the graphs and information in the logbook of your watch? Then logout/login from the app, or if it does not work, uninstall/reinstall.
  • random map view direction

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    Mff73M
    @wyvern To me SA is showing GPS direction and not compas. So random feeling could just be due to trying to get a direction while not moving. Just tried, and while walking, direction is perfect, and “random” if stopped.
  • Issue with uploading long activity

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    Pavel KrokovnyP
    @dimitrios-kanellopoulos Already tried: reboot the phone, reboot the watch, connect to various wifi networks, use VPN, add photos, change name of activity. It did not help, this activity remains unsynchronized. I can not add comment to this activity, application says “no internet connection”. No issues with adding comments to other activities. New activities are successfully uploading to Suunto / Sports Tracker / Strava.
  • Heart rate zones summary empty, graph is OK

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    BrunoHB
    @dimitrios-kanellopoulos Not the answer I was hoping for, but thank you!
  • Smart sensor not synchronizing with android (doesn't give a heartbeat)

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    BrunoHB
    @jarisyke That’s pretty usual. You can try these tricks: Replace the Smart Sensor battery. Make sure the belt is really wet before wearing it. I even bought conductive gel to be sure. Just buy a new belt. Many people here have reported the belt not lasting a year even with proper care. The sensor is OK, it’s just the belt going bad…
  • Suunto App pairs but does not remember Ambit3

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    C
    @sartoric Found the problem for you or future folks. Maybe software bug or not clear. The Connectivity on the phone has Sync not set to Auto. Sync needs to be set to Auto to avoid the weird above bug. I set the MobileApp to Auto Sync, was able to have the app remember the pairing. After that I’m able to switch the MobileApp to not auto sync, and we’re good.
  • Sport modes customisation doesn't work

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    Mitch9M
    @michal-postupalski said in Sport modes customisation doesn't work: @mitch9 I did a full reset with Suunto Link App and it helped Full reset also solved the problem for me.
  • No swimming distance in activity summary. #bug #swimming

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    Marcin PolakM
    @isazi Yes, the watch itself shows the correct distance in the summary as well as in the diary. The problem is only with the application.
  • Roller skating no altitude gain/loss displayed in app

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    sartoricS
    @darxmurf said in Roller skating no altitude gain/loss displayed in app: @sartoric yes I know it could sound silly, but you never know … I would try to clean the app cache too, or wipe data (uninstall/reinstall)
  • Manually added steps in activity does not count in daily steps view

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    Piotr PientkaP
    @Dimitrios-Kanellopoulos can you confirm that manually added steps are not included by default into daily steps. Currently I don’t know if I’m doing something wrong or it’s just designed in that way.
  • 0 Votes
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    rob7xivR
    @metalmi said in [Android 12] Sunnto App connection issue to Sunnto 7: @rob7xiv I had connection issue after upgrading to Android 12 (also Samsung). I removed and reallowed permissions to Suunto app on phone and it fixed it for me. Habe you read it? It didn’t help, reinstall is permission delete.
  • Accidentally multisport run

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    Milan NovákM
    On Endomondo (rest in peace), when I changed workout type, it changed those data too, I don’t think, it should be too hard to do this sort of feature (when type of activity is changed, just call same method(s), that is(are) responsible for generating those data, when new activity is saved)… actually I noticed, that on my TACX bike trainer I can’t export native from garmin connect to suunto app and I always have bike trainer as other sport when I am importing it manually and when I changed it to indoor cycling, those data won’t change. I think, Strava do refresh those data too, but I am not sure
  • Incorrect swimming pace values ​​in the chart

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    No one has replied
  • large blocks of data missing from app

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    isaziI
    Weird. Maybe @pavel-samokha can have a look next week? Also, try to contact support.
  • Wrong "star review" displayed when editing an activity

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    freeheelerF
    @dimitrios-kanellopoulos could be… I’ve signed out and in again and all batches are gone
  • GPS doesn't update

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    K
    @inkognito that worked! Thank you, I was going crazy!

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