Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Fastest runs in SA - give me a choice

    3
    3
    4 Votes
    3 Posts
    143 Views
    Andi BuzerA
    Got exactly the same issue as mentioned by the OP with the comparisons. I’d like to get some kind of option to group my runs, either by tagging them or by getting the chance to set boundaries in which the different runs are allowed to count towards the comparison.
  • HR for SA laps is 0bpm

    3
    1
    0 Votes
    3 Posts
    82 Views
    S
    @isazi Yes, this isn’t a major drawback here. However, it is exactly this sort of weirdness in the SA that make it feel like a beta or alpha version - not a flagship application.
  • Problems with Crosscall - Android 8.1

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    0 Votes
    2 Posts
    66 Views
    sartoricS
    I would contact both Suunto and Croscall support I bet it’s somehow related to Android
  • Android 4.15.2 : Generic Comments

    31
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    0 Votes
    31 Posts
    829 Views
    M
    @Dimitrios-Kanellopoulos any update on this problem?
  • Failed to add route to watch

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    0 Votes
    1 Posts
    57 Views
    No one has replied
  • Route waypoints doesn't sync its custom names.

    3
    1 Votes
    3 Posts
    137 Views
    DarquD
    @sartoric Thanks, I couldn’t find it
  • Problème de Dénivelé sur l appli

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    0 Votes
    9 Posts
    227 Views
    Mff73M
    @ASTROCATS As said it looks like an OLD bug, meaning we don’t have it anymore (if so we may have shout louder ) Now you may share more information : SA version ? Phone ? Watch FW ? Do you use SA to sync your moves from your watch ? Could you make one of these activity public and share SA link ?
  • Change start day of week in SA (Training)

    10
    5 Votes
    10 Posts
    322 Views
    isaziI
    BTW this post is the feature suggestion for this. Unfortunately, it only got 22 votes in 3 years, so it does not seem as a priority for users.
  • Suunto Spartan Ultra - steps / calories (missing data)

    10
    0 Votes
    10 Posts
    122 Views
    isaziI
    @Yiannis-Stamos I don’t know. I would assume they are deleted at some point because you can’t store everything all the time.
  • Lost Sync

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    0 Votes
    1 Posts
    37 Views
    No one has replied
  • New login with Suunto app

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    0 Votes
    7 Posts
    156 Views
    isaziI
    @jccman remember that you can do the history import from Movescount to Suunto App only once.
  • Android 4.20.3: Multisport

    bugs android
    4
    2
    0 Votes
    4 Posts
    184 Views
    cosme.costaC
    @Dimitrios-Kanellopoulos , any news??
  • Watch not syncing since the last update 4.20.2

    suunto 9 android samsung
    28
    0 Votes
    28 Posts
    705 Views
    Jonathan NewbyJ
    Watch is still at. Last for a day or so then I have to forget it on the app and phone. Soft reset on watch then sync all over.
  • Can't create route : "problem adding a waypoint, try again"

    route
    17
    3 Votes
    17 Posts
    249 Views
    Dimitrios KanellopoulosD
    Hi all we spotted this issue and will be fixed server side asap. Thank you
  • S9 Notification, Way too many Beeps - Android App

    38
    2 Votes
    38 Posts
    606 Views
    Sagi Agiv 0S
    Hi everyone I’m still having this issue on the Spartan sport HR with baro watch. It’s really driving me nuts. Any suggestions?
  • Activity > Save Route - Edit map

    2
    0 Votes
    2 Posts
    120 Views
    sartoricS
    @Dimitrios-Kanellopoulos This issue is back (it was fixed afair in one of the last version) This happen with import too
  • Indoor cycling - Distance not sent to 3rd party (bug?)

    3
    2 Votes
    3 Posts
    62 Views
    Cuba1hrC
    @sartoric I have an older version of app from the Play store (not beta) and did the same thing when entering the distance, afterwards I turned wifi on. Just checked that on QS and Strava, distance missing. It would be nice to have that synced.
  • Adding (removing) routes to watch stopped working

    Moved
    17
    0 Votes
    17 Posts
    230 Views
    D
    @Dimitrios-Kanellopoulos said in Adding (removing) routes to watch stopped working: @DavorP I am suspecting that this is the issue. With the waypoint version the app uses a new API (different cloud storage). If you don’t mind, could you have a clean version (no routes) and then import back the old ones ? Clear all routes on the watch Clear all routes (if possible) from the app So Install new version. Then use the new version and see if you have issues OK. I finally made it work. I completely deleted all routes, and repeated uninstall, forget pairings, install process. It works now. Thank you all…
  • SA not pairing on new phone.

    8
    0 Votes
    8 Posts
    67 Views
    D
    @Dimitrios-Kanellopoulos yes, got it. Would be helpful if there was some message that you need to unpair the old phone from the watch.
  • Android 4.17.4

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    2
    0 Votes
    6 Posts
    131 Views
    Dimitrios KanellopoulosD
    @dany-l-23 Ι I will need an activity link if possible. This way they can check the data etc

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