I have reported this previously (some time in 2025) but replying on this thread also. @Suunto Tech Support - The app lowers the music volume for the feedback (e.g. “Started”), then returns music volume to the previous level. This is repeated during an activity for intervals, e.g. stats every 1km. The problem arises occasionally when the volume will be lowered but no feedback is given, i.e. there is never a “Started” message. In this scenario, the music volume remains low, and there are no feedbacks during the course of the run. When this happens on a training run that’s one thing. But this happened for the first time during a race (Brighton Marathon), and it’s not like I could just stop and reset everything! Also meant the whole marathon was without any stat feedback or music…

@sky-runner not sure I was explaining it but more offering as a suggestion to the 3 second problem you don’t feel like dealing with. What an awesome app we must have that this gets all the noise! I’ll see myself out of this thread.

@Never2late2LookAlive said in Are we ever getting a resolution to watches un-pairing from phones?: Samsung Galaxy Tab S8 Ultra, Google Pixel 9 Pro, Google Pixel 10, and Google Pixel 10a ok, those are not the ones thatagressively restrict background usage…

@SamuelP something strange going on, if you can send logs and screenshots I’ll forward it to Suunto next week

I will follow up the previous message with noting that the toggle for routes on/off watch is still not persistent and a pain to actually sync things over, and has been for months now. Oh and bonus, on the new progress, you can’t actually select the current day, but the day either side. screen-20260411-173604-1775921755281.mp4

@squirrel As for movement direction IIRC Suunto app is using it when on the go, but when rotate while standing on various Android phones and apps my experience were always that it’s unreliable. I’ll double check though OrganicMaps/CoMaps

@Antoine i recognized this bug also with my phones/watches. i think its a general android problem. i have it with different phones and different watches. the ghost messages you can switch off with a notification setting. in the notification settings of the suunto app --> notification categories --> switch off the watch-connection.

@sky-runner said in BUG: Navigating to a point by sending navigation from the app to the watch worked just once: Anyway, I think the right behavior should be to be able to push a new route to the watch at any time even if there is an ongoing activity and a navigation in progress. Normally, that’s how it works. You create a route -> it syncs to the watch, even if there is an ongoing workout on the watch. Apparently this fails in some cases. Did you had a chance to send logs when the issue happened to you?

I’m on 6.8.9 and I keep seeing Chiaro instead of Leggero

@Squirrel 6.7.12 But I don’t have an update for some reason

@Gunnar I know - and it is most likely a Samsung screen…

@SamuelP said in Suunto App showing incorrect pace data: @Nelson-Diogo this has been discussed before. If I remember right this bug appears only when the activity is longer than 1 hour. Ok thanks. Yes that’s probably right. This one has 1h27mim.

@Nelson-Diogo Yes, 100% of my activities are private on Suunto platform, although I make them public on Strava. I also wonder if my activities contribute to heat maps. Looking at the heatmap - it doesn’t appear so.

@Squirrel

Too bad, looks like the bug is back. I’m using SuuntoApp 6.7.12.

@Gunnar Hiding message content was enabled on my Xiaomi phone for WhatsApp. Consequently, Suunto couldn’t access the message content. Problem solved. If anyone else has the same issue, this was the solution.