Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Altitude Unit Display Issue in Android App

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    3 Posts
    179 Views
    Mff73M
    @Alpha-156.42 Where is it a so serious issue that the unit is not translated correctly? Does it affect the value of the altitude itself? Not nice, but serious issue .
  • SuuntoPlus Guides not selectable from Treadmill activity

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    2 Posts
    137 Views
    isaziI
    @seanvk ask FinalSurge to enable treadmill also for run. It’s the third party that decides
  • Suunto App with Ambit3 - Pairing Failed - Remove Connection

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    0 Votes
    2 Posts
    163 Views
    M
    @thw3545 Have you deleted (forgotten) the Bluetooth connection between your watch and your phone, directly in your phone’s list of Bluetooth devices? You need to delete the connection from the watch and from your phone before trying to repair from the app. If you done all of that, it should work, especially because the app can still find your watch, so you know the watch Bluetooth module has not failed completely. If it still doesn’t work, can you try to pair to a different device to see if it’s a problem with your phone?
  • 5.3.X

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    2 Votes
    19 Posts
    2k Views
    GiPFELKiNDG
    @SamuelP hey could be. I dont know exactly
  • Trying to download maps ... again

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    -1 Votes
    3 Posts
    153 Views
    Mff73M
    @maxthetravelor Cancelling a tour because not having a map on a watch is little harsh. Adventure first
  • ZoneSense: unable to see in-app [Suunto Run]

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    234 Views
    ?
    @isazi It would be the icing on the cake to have an entry-level watch with this feature, and I guess it will also depend on the sales performance of this model. Time will tell PS If you or other field testers have any persuasion toward Suunto, please feel free to ask…
  • Watch blocked in the app by mistake while pairing

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    2 Posts
    162 Views
    EgikaE
    @colettas make sure to ‘forget’ the watch in the BT settings of your phone. Ans also make sure to forget the connection to the mobile app in the watch connectivity settings.
  • Media Ongoing Activity message issue

    mediaongoingactivity suunto 9 peak s25 ultra
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    1 Posts
    107 Views
    No one has replied
  • 0 Votes
    1 Posts
    127 Views
    No one has replied
  • APP Data syncronization

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    5 Posts
    308 Views
    enriqueescomsE
    @Dimitrios-Kanellopoulos Oops, well, I have reinstalled the app on the iPad and not only has it not worked but it has gotten worse
  • 0 Votes
    6 Posts
    239 Views
    Dimitrios KanellopoulosD
    @sky-runner Passing the feedback
  • “Undefined sport” - should be TRIAL RUNNING on the popularity map

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    1 Posts
    85 Views
    No one has replied
  • Error in TSS(hr) with Karoo 2

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    25 Posts
    1k Views
    M
    Since Suunto doesn’t have its own platform, or even an online service (apart from SuuntoApp for mobile devices), it should be obvious that it should be perfectly synchronized with other tools and services. Especially when you use multiple different sensors, which Suunto watches still cannot do. But right now it works terribly. Problems with laps when exporting to Strava, heart rate zones not working when importing activities, etc.
  • Duplicated tag

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    1 Votes
    9 Posts
    470 Views
    suzzloS
    We are still suffering this issue There are some duplicated tags, that we are not able to rename or merge Also the behaviour is different from Android and iOS I’m also not sure how I manage to create same tag (probably there are some spaces somewhere inside the tag string?) I hope Sunnto can give some attention to Tag management
  • Error loading data

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    2 Posts
    131 Views
    S
    @supergroover Server issue solved by Suunto.
  • Activities not showing up on home tab

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    1 Posts
    79 Views
    No one has replied
  • 5.1.X

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    7 Votes
    41 Posts
    3k Views
    isaziI
    @Shrek3k I believe this is known
  • Android Suunto app 5.1.7 crashes when opening a large ultrarun activity

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    2 Posts
    130 Views
    Dimitrios KanellopoulosD
    @sky-runner could you link some activity to me in pm and also send logs ?
  • Details of older activities missing

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    1 Votes
    30 Posts
    2k Views
    pavel.samokhaP
    Thank you everyone, we will work on fixing this issue
  • Suunto app summary cards

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    2 Votes
    2 Posts
    140 Views
    isaziI
    @James-Eastwood you are correct, and I think this will improve soon

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