[Android] Issues & Bugs

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  no activity tracked in sleep section
  minor ui bug • • A Former User  

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  @Tobias-F when Garmin released multiple devices support it was an nightmare, my half activities ended duplicates and so forth, so I have stopped to use it, for them it took one year or even more to smash bugs related to this feature and it is still having some quirks, like for example workout is not being synced from bike computer to watch and etc
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  Route Planning Track Does Not Match Map
  android issue route • • stromdiddily  

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  @stromdiddily No problem, but there is as many different titles for posts, and differents manner to describe the same “issue”, “resquest”, “bug”, that even if some of us remember to have read it, it is sometimes hard to find the source.
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  Missing HR chart from activity FW 2.5.18
  • A Former User  

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  @Yannis-Belouris thanks for coming back!
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  Unknown caller incoming call
  • Michal Dlabal  

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  @Piktas said in Unknown caller incoming call: Long time passed and still no fix? Whats is wrong with Suunto support? More info here https://forum.suunto.com/topic/2149/unknown-caller-incoming-call/6 same post name
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  Start activity in SA....
  • Tomskie  

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  @Brad_Olwin Hi Brad, Oh definitely. I’ll give it a go. I do know right now though that route planning is not an option on a smart phone. I use an Ordnance Survey map, satellite photos and movescount to plot new routes. Land in the UK is not open access and where possible, I do try to stick to public rights of way. I wouldn’t be able to do this on a smart phone. Kind regards Tom
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  app constantly crashes. Samsung s9. still syncs to strava. but crashes when opening.
  • Greg Depelteau  

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  Hi this issue should be fine now in the beta and we are going to soon push this to public. https://play.google.com/apps/testing/com.stt.android.suunto Click the above link to join the beta and have it solved now
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  Ability to see miles/week?
  • Jessica Monk  

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  @Dimitrios-Kanellopoulos great to know, thank You!
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  Routes are all the same in the watch - wrong data
  • General_Witt  

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  @sartoric The preview appears completely different from the route on the map. Next time I’ll try to use it anyway in a real trek. Is the preview thing an already known problem? If it is just the preview it is annoying but at least is not dangerous in a real world scenario.
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  Strava and manual activity
  • sartoric  

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  @Dimitrios-Kanellopoulos yes, you’re right, I tried changing that, learning that it is impossible with MC app and now did it thru the cable… at least in MC web it shows that the setting is on baro now. hope this solves it.
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  Routes : 2 issues
  • v.sacre  

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  @v-sacre said in Routes : 2 issues: @sartoric No So that’s strange. Have you tried to just disable it, just to see if they are duplicated once sent back to the watch ? Maybe unistall/install did the job for the point 2 too as my suspicion is related to app data/cache
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  Suunto 9 Power saving
  • Václav Král  

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  @Václav-Král said in Suunto 9 Power saving: @Dimitrios-Kanellopoulos said in Suunto 9 Power saving: Hey thanks for this report. By power saving you mean the feature in options ?/ Yes, feature in options. yw I can confirm this too.
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  Suunto 9 not recording my path when running, walking or cycling
  • Xande Macedo  

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  @Václav-Král let me report that
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  Suunto App is always running in the background
  • MiniYoshi  

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  @77alex77 I can confirm the app is not consuming battery substantially during day time, because other applications use far more battery. However, over the night, the Suunto app consumption seems to be more relevant. Before installing the Suunto App, my phone would just lose ~5% over the night, but now it loses about 10-12%. I can see Suunto App in the battery consuming list. While still distant from out of control, it is still far from ideal. I would prefer manual synchronization rather than using more battery on phone, so I may tryout the force stop option later on. As a side note, I am a regular user of Android Wear before and even though I sync all day long, the battery consumption on the phone seems still better.
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  Various UI issues in Android SA
  • silentvoyager  

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  Basically this should be a speed graph rather than a pace graph but with labels on y axis that reflect the pace. I don’t know if my explanation makes sense but that is how Movescount shows pace graph.
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  Treadmill Sportsmode is flawed
  • Cyberbob13  

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  @Brad_Olwin Thanks!
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  Does Suunto app sync treadmill workout distance to Strava?
  • ayushsobti  

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  @zhang965 I just figured out the same, with help of @zhang965 . It seems to be a bug. You could follow the discussion here. https://forum.suunto.com/topic/2307/treadmill-tracking-on-spartan-trainer-wrist-hr/25
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  Wrong HR-zones in App. v.3.64.507
  • Alexander Kleymenov  

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  Ok keep in mind tomorrow we are performing a service maintenance. Although I don’t promise this problem to go away after that, that should play a major difference to the performance of the app.
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  Could not open "share link to activity"
  • Ivan B  

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  Yes, the problem has disappeared. thank
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  Android 4.2.2: Generic Comments
  • auxina  

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  @Mff73 Thanks, found it on my app list tab.
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  HR values not show on laps table
  issue bug • • suzzlo  

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  @suzzlo I see thanks
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  Heart rate graph messed up
  • peringmar  

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  @Dimitrios-Kanellopoulos Did you get it? Sent it via DM.
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  Android 3.49.2 - Battery saver & Strava & Cadans
  • Jeffrey Meus  

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  @Dimitrios-Kanellopoulos what a pity
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  Android : New connections (Endomondo/Training Peaks)
  • Mff73  

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  This time differences are so bad It changes everything include average speed of moving time. Any ideas?
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  smart notification
  • Armin Schmidt  

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  @Armin-Schmidt Well, you need to have the background service running to receive notifications. It’s the app that manage the notifications, not the phone itself. If you previously used MC the service was running but without showing any icon. If you check the app watch settings (watch icon - 3 dots) you’ll se an option “enable/disable mobile notification” Regarding HR on watchface , that’s not possible (yet)
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  Laps are not accurate
  • herlas  

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  Apologies => I just copied this comment into another thread (Running lap times not matching watch), which seems to be even more fitting in the description. As I don’t want to add another thread and have not found a better one: I find it is a more than a little bit annoying, that there is (the last three runs exactly) 10 seconds difference in the lap-time of the first kilometer between the watch (SSWHR) and the app (the app is faster by 10 seconds), all other kilometers differ only slightly and only sometimes (mostly a maximum of 1-2 seconds). Running distance is between 10,x and 13,x kilometers. The overall distance and time (etc) is identical.