@idaaaaaai I am here to help pal. One down.
Just bare with me that as human sometimes get grumpy.

We need POIs in the app but I have stopped using Movescount and now only syncing from RunGap on iOS. I am missing planned moves as I used those but can live without them for now. The ability to import GPX files and to convert moves to routes is the major functionality I need. So, I have jumped ship. All I have to do is export a route from MC to get it into SA. I can do that on my phone.

@Dimitrios-Kanellopoulos this works for IOS APP? I have tried to do it in this way without success… 😞 The route remains there.

Solved! @sartoric @Mff73 @Yannis-Belouris @sherani
Thanks for the help to everyone.
I hope that this error not come back 🤞 🙂

Just found this searching for an answer to the sync issue. Made the stt folder but in the storage its called stt-dump is that correct date and time saved corresponds?
Next question if you still want log files easiest way to send them? Sorry but not really used Google drive or Dropbox much.

@Brad_Olwin said in New to Suunto and so many questions:

The time to POI or arrival is estimated on the route drawn.

That is indeed a big improvement. Thanks for the info. I concur with the later comment on overall this being one step forward and three back, at least as routes and waypoints are currently implemented on post-Ambit devices.

@david-hirst said in New to Suunto and so many questions:

@Mike-Green
DCrainmaker has is product comparison tool
https://www.dcrainmaker.com/product-comparison-calculator?type=watch&ids=87895%2C11376#results

This may give you some idea, but I fear that with firmware updates this maybe out of date and only relevant at the time of the product review.

Thanks. I fear the same. There’s certainly a degree of risk in using that tool, or at least in relying on it, though it’s still useful as a guide.

With this version, I have started to follow other users, and I have detected a problem.
Sometimes, I have a notification of new workouts (from other users) however, they are not downloaded. After a few hours they are shown.
Does the same thing happen to you?

@Giuseppe-Milanesi actually sportstracker is not the official web interface for suunto. It does not have the same backend database so information on ST is incomplete.
I would advice suunto to be more explicit on their digital strategy. I.e. let people know that there is no web interface for those that use SA exclusively.
We are at a later stage of grief, acceptance.

Hi, I have the same issue, my last run is tagged “not sync” in the suunto apps.
I did the last update before the run. This activity is not sync on runalyze and sports-tracker too.

Thanks.

@mtheath sort answer. Make you sure you have the latest beta.

If that fails find a friend with an android and make sure you have 4.10

@auxina 😮

Can be latest release?

@TELE-HO

For some reason it still does that, I expected it not to, but it still synchs automatically after an excercise. It doesn’t seem to synch steps and cal. burns on the fly anymore. You’d have to manually synch or see it happen after an excercise. I can’t be bothered by that.

Attached screenshot from my pop-up.

Capture.PNG

Hi,from the on November 4 I had readings for ascent and descent which made me very happy on my Suunto 3 fitness . But in the laste two weeks ascent and descent are without reading again,why?

@Dimitrios-Kanellopoulos sent you a link in private chat on this forum.

@Dimitrios-Kanellopoulos said in Adding (removing) routes to watch stopped working:

@DavorP I am suspecting that this is the issue. With the waypoint version the app uses a new API (different cloud storage).

If you don’t mind, could you have a clean version (no routes) and then import back the old ones ?

Clear all routes on the watch
Clear all routes (if possible) from the app
So Install new version.
Then use the new version and see if you have issues

OK. I finally made it work. I completely deleted all routes, and repeated uninstall, forget pairings, install process. It works now. Thank you all…👍

Hi all we spotted this issue and will be fixed server side asap. Thank you

@Lozen said in Use downhill/ski distance instead of total distance in summaries for skiing/snowboarding:

@Mff73 You’re right!, I didn’t recognized it just searching around why the downhill skiing is still an issue and it no possible to get the proper data in SA. Sorry for that and thank you @Dimitrios-Kanellopoulos for the support

No problem 🙂 and also not easy to follow which feature/bug are in one OS or in the other. Each one post in one’s OS section, and then it may be common request or bug, but maybe not 😞

Moved it to [Android] Issues & Bugs, in iOS it seems to be correct.

Well … I can’t reproduce the “zombie” issue, but I’m almost sure it was due to a mix of enabling/disabling/renaming operation (img attached)
It’s possible to have routes with the same name in SA (guess it’s intentional) but this can create some trouble due to the previously identified data problem

0_1534002035882_duplicates.jpg

*** Boring Test ALERT ***
*** Skip the rest of the message if you’re not interested in nerdy debug stuff ***

Starting point : Previous post

Renamed Route A -> Aren
Sync - 9 Routes in watch - Route Aren in watch
Disabled Route Aren - OK (Toggle off)
Sync - 8 Route in watch - Route Aren removed from the watch
Renamed Route B -> Bren
Enabled Route Bren
Sync - 9 Routes in watch - Route Bren in watch
Enabled Route Aren - OK (Toggle on)
Sync - 9 Routes in watch - Route Aren in watch, Route Bren disappeared
Renamed Route Aren -> Aren2
Sync - 9 Routes in watch - Route Aren2 in watch
Disabled Route Bren - OK (Toggle off)
Sync - 8 Route in watch - Route Aren removed from the watch
Enabled Bren - OK
Renamed Bren -> A
Sync - 8 Route in watch - Error in App “! Failed to add route to watch” (Toggle off)
Renamed Aren2 -> A
Sync - 8 Route in watch - But in SA Route A (Toggle on)
Enabled Route A (the one was Bren) - OK
Sync - 9 Routes in watch - Route A (the one was Bren) in watch but now it’s not possible to know which one from SA was sent as both toggle are on and data are messed up 🙂

“cleaned” the SA routes
Disabled Route A (the one was Bren) - OK (Toggle off)
Sync - 8 Route in watch
Disabled Route A - OK (Toggle off)
Sync - 8 Route in watch - Error in App “! Failed to add route to watch” (Toggle off)
Deleted all SA routes
Sync - 8 Routes in watch
Sync via Suuntolink

… now it’s time to move 😁

Can someone tell me if this is still not possible?

I have to miss my watch for a while because it is being sent back to Suunto for inspection so I thought I would connect the heart rate belt with my phone.

I paired the smart sensor in the Bluetooth menu, but Suunto App doesn’t record any heart rate during an activity.

@zhang965 wouldn’t solve the problem with Stryd and power as target, would it?

The app didn’t like my too complex password, but didn’t mention to tell it to the user. So now with “simpler” password it works, sounds like a bulletproof. The sync app worked to endomondo like a charm. So everything is ok ! thx!

@Audaxjoe of course our experience is different, i’m not a bikeman

second test:

After the watch reset is working fine

is this a firmware bug? do you want logs or some information to debug?

I’m disabling the option in the watch to auto-update the date+time from SA for now 😞

@pedromslopess said in Suunto 9 stopped syncing with Movescount/Suunto Link after firmware update:

@Brad_Olwin Thanks, I’ll check as soon as I get home today. Just one remark… I’m using MC website to make the activity plan, and then sync with MC app, correct?
After the planned activity is sync how do they show in the Suunto 9 ? A notification, or are they in the any menu?

Correct and planned moves will show when you select Exercise as well as in the Training screen and scroll down from Training Screen.