Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • 5.3.7: Activity without Raw Data

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    0 Votes
    2 Posts
    121 Views
    Dimitrios KanellopoulosD
    @kaibrownie see https://forum.suunto.com/topic/13228/sync-issue-error-loading-data-sync-not-fully-completed/30
  • 5.2.X

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    1
    9 Votes
    33 Posts
    2k Views
    Alpha 156.42A
    @Dimitrios-Kanellopoulos Thank you so much for taking the time to address and resolve this issue - it really means a lot to me
  • Picture upload in support chat does not work

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    0 Votes
    1 Posts
    63 Views
    No one has replied
  • Training Zone Summary tab not working

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    0 Votes
    3 Posts
    165 Views
    S
    @isazi Thank you! This solved most of the problem. However, trying to go back to previous weeks (top of the panel) does nothing. Changes the date range, but not the data, and after changing the date range won’t go back to “this week” before relaunching the app. Personally I have no use for this particular function, but apparently a bug is present in the Summary tab. Fortunately the most relevant information works now. Thanks again!
  • Version 5.3.7 tracks bug?

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    1 Votes
    2 Posts
    147 Views
    SODIUMS
    I found a translation error but there is no correction.
  • Altitude Unit Display Issue in Android App

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    3 Posts
    143 Views
    Mff73M
    @Alpha-156.42 Where is it a so serious issue that the unit is not translated correctly? Does it affect the value of the altitude itself? Not nice, but serious issue .
  • SuuntoPlus Guides not selectable from Treadmill activity

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    0 Votes
    2 Posts
    121 Views
    isaziI
    @seanvk ask FinalSurge to enable treadmill also for run. It’s the third party that decides
  • Suunto App with Ambit3 - Pairing Failed - Remove Connection

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    0 Votes
    2 Posts
    133 Views
    M
    @thw3545 Have you deleted (forgotten) the Bluetooth connection between your watch and your phone, directly in your phone’s list of Bluetooth devices? You need to delete the connection from the watch and from your phone before trying to repair from the app. If you done all of that, it should work, especially because the app can still find your watch, so you know the watch Bluetooth module has not failed completely. If it still doesn’t work, can you try to pair to a different device to see if it’s a problem with your phone?
  • 5.3.X

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    2 Votes
    19 Posts
    1k Views
    GiPFELKiNDG
    @SamuelP hey could be. I dont know exactly
  • Trying to download maps ... again

    3
    -1 Votes
    3 Posts
    128 Views
    Mff73M
    @maxthetravelor Cancelling a tour because not having a map on a watch is little harsh. Adventure first
  • ZoneSense: unable to see in-app [Suunto Run]

    5
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    0 Votes
    5 Posts
    187 Views
    ?
    @isazi It would be the icing on the cake to have an entry-level watch with this feature, and I guess it will also depend on the sales performance of this model. Time will tell PS If you or other field testers have any persuasion toward Suunto, please feel free to ask…
  • Watch blocked in the app by mistake while pairing

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    0 Votes
    2 Posts
    141 Views
    EgikaE
    @colettas make sure to ‘forget’ the watch in the BT settings of your phone. Ans also make sure to forget the connection to the mobile app in the watch connectivity settings.
  • Media Ongoing Activity message issue

    mediaongoingactivity suunto 9 peak s25 ultra
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    1 Posts
    86 Views
    No one has replied
  • 0 Votes
    1 Posts
    114 Views
    No one has replied
  • APP Data syncronization

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    0 Votes
    5 Posts
    207 Views
    enriqueescomsE
    @Dimitrios-Kanellopoulos Oops, well, I have reinstalled the app on the iPad and not only has it not worked but it has gotten worse
  • 0 Votes
    6 Posts
    186 Views
    Dimitrios KanellopoulosD
    @sky-runner Passing the feedback
  • “Undefined sport” - should be TRIAL RUNNING on the popularity map

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    0 Votes
    1 Posts
    79 Views
    No one has replied
  • Error in TSS(hr) with Karoo 2

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    0 Votes
    25 Posts
    1k Views
    M
    Since Suunto doesn’t have its own platform, or even an online service (apart from SuuntoApp for mobile devices), it should be obvious that it should be perfectly synchronized with other tools and services. Especially when you use multiple different sensors, which Suunto watches still cannot do. But right now it works terribly. Problems with laps when exporting to Strava, heart rate zones not working when importing activities, etc.
  • Duplicated tag

    9
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    1 Votes
    9 Posts
    338 Views
    suzzloS
    We are still suffering this issue There are some duplicated tags, that we are not able to rename or merge Also the behaviour is different from Android and iOS I’m also not sure how I manage to create same tag (probably there are some spaces somewhere inside the tag string?) I hope Sunnto can give some attention to Tag management
  • Error loading data

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    0 Votes
    2 Posts
    112 Views
    S
    @supergroover Server issue solved by Suunto.

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