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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • I Offline
      Iggge
      last edited by Iggge

      Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

      Sleep;
      During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

      Steps;
      My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

      The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

      I still use the Vertical During training because that is where it really shines!

      But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

      JonasLarssonJ stromdiddilyS 2 Replies Last reply Reply Quote 1
      • JonasLarssonJ Offline
        JonasLarsson @Iggge
        last edited by

        @Iggge said in Suunto Vertical: Bug Collection:

        Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

        Sleep;
        During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

        Steps;
        My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

        The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

        I still use the Vertical During training because that is where it really shines!

        But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

        Same problem here. Sleep is wrong and steps are to low. But what’s most confusing is that sleep used to be correct.

        Suunto Vertical Titanium Solar

        1 Reply Last reply Reply Quote 1
        • darxmurfD Offline
          darxmurf Platinum Member
          last edited by

          Quick update about the HR sensor issue. I disabled the daily HR stats and I’m not losing the sensor anymore when leaving the watch on a flat surface.

          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

          1 Reply Last reply Reply Quote 0
          • stromdiddilyS Offline
            stromdiddily Gold Members @Iggge
            last edited by

            @Iggge said in Suunto Vertical: Bug Collection:

            Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

            Sleep;
            During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

            Steps;
            My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

            The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

            I still use the Vertical During training because that is where it really shines!

            But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

            They tweaked the steps algo as it was definitely over counting prior to the latest firmware but I think they over corrected a bit. There has been a lot of feedback on this so hopefully they’ll tweak it a bit further.

            As for sleep, gotta be sure your resting heart rate value is set correctly. If it is, then I’d probably reach out to support.

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

            I 1 Reply Last reply Reply Quote 0
            • I Offline
              Iggge @stromdiddily
              last edited by Iggge

              @stromdiddily they sure did a tweak with the steps.

              Today is one of those days when my steps are ridiculous far from the truth.

              My Suunto is at 4500.
              My phone and watch 7 16700.

              The Suunto does count steps very good during training, but on a day to day basis it sometimes just stops and it feel like it have a hard time all other activity besides training.

              When I for example have been in a chair and after a while leave it it sometimes does not recognise that I am moving, and won’t count any steps at all. This is happening several times every day

              1 Reply Last reply Reply Quote 0
              • mlakisM Offline
                mlakis Bronze Member
                last edited by

                Using latest firmware, started a hike with all the default options (Performance GPS, Weather app, OHR, no sensors etc), and a POI for navigation.

                Although GPS was working and I was seeing the past track getting recorded on the map, no distance, speed etc was getting recorded.

                The same applied when I synced it to the app.

                On the way back, all same settings, a new POI etc, everything was alright.

                1 Reply Last reply Reply Quote 0
                • darxmurfD Offline
                  darxmurf Platinum Member
                  last edited by

                  It looks like the battery drain issue stopped since I disabled the daily HR stats.

                  https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                  GhostG 1 Reply Last reply Reply Quote 1
                  • GhostG Offline
                    Ghost @darxmurf
                    last edited by

                    @darxmurf Did you turn off the 24/7 HR tracking under activity menu?

                    🔺 Vertical Titanium Solar

                    darxmurfD 1 Reply Last reply Reply Quote 0
                    • darxmurfD Offline
                      darxmurf Platinum Member @Ghost
                      last edited by

                      @obhikkhu yes

                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                      GhostG 1 Reply Last reply Reply Quote 1
                      • GhostG Offline
                        Ghost @darxmurf
                        last edited by Ghost

                        @darxmurf said in Suunto Vertical: Bug Collection:

                        @obhikkhu yes

                        Thanks for the tip. Any idea if this has an effect on sleep tracking and HRV?

                        🔺 Vertical Titanium Solar

                        MarynM 1 Reply Last reply Reply Quote 0
                        • MarynM Offline
                          Maryn Silver Members @Ghost
                          last edited by

                          @obhikkhu it will stop to track HRV

                          Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                          1 Reply Last reply Reply Quote 1
                          • mlakisM Offline
                            mlakis Bronze Member
                            last edited by

                            Another small finding .

                            If you set a timer and while it’s entering the last 10 seconds you are in the exercise selection menu, you won’t get a last 10 second countdown screen, neither any sound or vibration, even when the countdown reaches zero and you have navigated already to home screen or any other screen.

                            1 Reply Last reply Reply Quote 0
                            • Tami999T Offline
                              Tami999 Silver Members
                              last edited by Tami999

                              I have created new topic but saw “bug collection” one, so i post screen to full my thread.
                              https://forum.suunto.com/topic/11470/weather-widget-stuck-on-main-screen

                              My SV don’t sync weather widget on main screen., it freezes. Weather page seems update 100% true, but on main screen temperature freezes for hours (I can sync app few times and nothing changes, than after some times it changes on main screen to freeze again for few hours)

                              1 Reply Last reply Reply Quote 0
                              • thailonT Offline
                                thailon Bronze Member
                                last edited by

                                @isazi : SW update 2.37.34 Q3 Installed. I saw several watch faces marked as installed, but only default one was in watch (Vertical). I uninstalled and installed again, but still the default one was in watches (and 0/9 shown in SuuntoApp Watch faces section). I had to uninstall them all again, KILL the app (iOS) and install it again. It was ok then, I have installed faces in watches and counter shows correct installed number).


                                T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                isaziI 1 Reply Last reply Reply Quote 1
                                • isaziI Offline
                                  isazi Moderator @thailon
                                  last edited by

                                  @thailon the first sync takes time, after update the watch needs to check and/or reload all your S+ apps, guides, watch faces. It should be fine from now on.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 3
                                  • M Offline
                                    matus69
                                    last edited by

                                    update 2.37.34

                                    • map is in grey mode
                                    • watch face also without colors

                                    restart did not help

                                    please fix this

                                    Mff73M 1 Reply Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @matus69
                                      last edited by

                                      @matus69 said in Suunto Vertical: Bug Collection:

                                      update 2.37.34

                                      • map is in grey mode

                                      check the map option if not setup to high contrast

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      M 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        matus69 @Mff73
                                        last edited by

                                        @Mff73 no, it is on Outdoor.
                                        However I changed to all possible modes, but it is remains grey all the time

                                        Mff73M 1 Reply Last reply Reply Quote 0
                                        • Mff73M Offline
                                          Mff73 @matus69
                                          last edited by

                                          @matus69
                                          Strange. Either delete the map and redownload it or wait for more expert advise.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 0
                                          • M Offline
                                            matus69
                                            last edited by

                                            I apologize, after all it is my mistake. Somehow the map got to full zoom and as I was in residential area, there were only buildings, no forest, no main road…that is why all appeared grey
                                            After zooming out I see it in color.

                                            So sorry for confusion…

                                            Fenr1rF 1 Reply Last reply Reply Quote 5
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